Documents

Meta's internal documents produced during litigation.

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469 records · Meta's internal records

  • Chat: feeding the spiral

    Messages & email · 4 pp

    Wendy Gross: "people feel low and then content makes them feel worse" ████: "but this should support our 'feeding the spiral' theory right? regardless of who starts it, someone feeling bad sees content that makes them feel bad, they engage with it, and …

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  • Likes and Social Comparison on Instagram

    Research & report · 15 pp

    "Seeing more posts with high Like counts (10+ for friends, 10K+ for verified accounts) is associated with feeling worse: more negative and less positive social comparison." "Like counts are likely more strongly associated with negative comparison than comment…

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  • Email: Nielsen Study Findings

    Messages & email · 4 pp

    ████: "We finally have the results from the pilot stage of the Nielsen deactivation study… we are: 1. Exploring whether to make the results of the study public." Nick Clegg: "whilst I understand this study seems to suggest that the media narrative aroun…

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  • Child Safety: State of Play

    Presentation · 16 pp

    ████: "Here are the slides Antigone has put together. There is some good material here on the scale of the internal problem illustrating why we're just not set up adequately to answer the challenge. I think she could both unpack some of those problems (s…

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  • Chat: there are ~38x as many IIC victims on IGDM as on FB Messenger

    Messages & email · 4 pp

    ████: "Context: In August 2020, we found out that there are ~38x as many IIC victims on IGDM as on FB Messenger (Aug 2020). Despite this, CEI deletes on IG are ~21x lower and IIC auto-enforcing on IG is 90x lower compared to on FB." "Actors take advanta…

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  • "Messenger Kids: Next Step App Profile"

    Presentation · 4 pp

    "There is a graduation in use of apps as kids age. YouTube is a constant but kids tend to move from 'play' and single-purpose apps at age 6-9 through to more social apps such as TikTok, Facebook and Instagram from ages 10-12." "Messenger Kids is more associat…

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  • Mental Health 2021: Risks, opportunities and future investments

    Presentation · 40 pp

    "We seek to accelerate our ability to address content issues on platform for topics such as eating disorders, for which we have limited mitigations" "Hashtags that promote eating disorders are relatively easy to find, resulting in ED content." "Facebook is p…

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  • Child Safety State of Play (9/24)

    Research & report · 18 pp

    "Immediate Product Vulnerabilities - We lack a U13 classifier, insufficient means to detect and remove ul3s at scale - We also have deprioritized U13 enforcement because COPPA compliance is at risk when we sit on knowledge of u13, incentivizes not knowing - A…

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  • Email: Re: Child Safety State of Play - Timely/Action needed

    Messages & email · 8 pp

    "In March it was decided that we would not build a classifier to detect minors under 13 years old… We need leadership support to push product to act on knowledge we already have, i.e. clear our backlogs, disable verified u13s"

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  • Email: Max/Adam Monthly 1:1 Follow-up

    Messages & email · 2 pp

    "No one wakes up thinking they want to maximize the number of times they open Instagram that day. But that's exactly what our product teams are trying to do."

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  • Email: Re: Questions on eating disorder detection / enforcement

    Messages & email · 19 pp

    ████: [Heavily Redacted Content]... "We're concerned as this means these accounts – which are clearly violating – will remain easy to find and may continue to be recommended – both to vulnerable people, and to journalists who are looking to write stories…

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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.