Meta's internal documents produced during litigation.
488 records · How documents are sourced
17 records · Meta's internal records
Research & report · 11 pp
"Almost all participants thought that younger users and new users should be defaulted to private" "• Almost all participants across ages believed that a young person's account (e.g., anyone below 11-13, and in some cases up to 15) should automatically be priv…
1excerpt
Messages & email · 3 pp
Leah ████: "Product pivoted to recommending allowing 18-20 year olds to message unconnected minors if the age gap is <2 years after learning that blocking threads from 18-20 year olds to teens would impact 7.7% of threads to teens." "Data shows blocking…
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Messages & email · 2 pp
"Context: following a recent child safety incident (detail) an XFN team across Policy, Product, Legal and Public Affairs came together to re-evaluate an exception that allows 18-20yo to message minors (13-17yo) on Instagram. This exception stands in contradict…
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Messages & email · 2 pp
Gail ████: "Hi both, I see you are both on the call for 18-20 talking to unconnected minors." Gail ████: "For 2) the safety risk appears to be from messaging per se, possibly exacerbated by age liars. Anand's data indicated that 32% of IIC reports…
1excerpt
Presentation · 124 pp
"One method we're using is to remove minors in inbox search for unconnected adults… You can typically search for people you are not connected w/ in Inbox search (i.e. start a new message w/ someone you're not connected to in this way); this blocks that feature…
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Research & report · 4 pp
"User impact: Teens receiving DM requests from unconnected adults, breaking public commitment that we made. 2 specific potential issues being investigated: "Account without predicted age (but with stated age) potentially are not included in the logic to block…
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Presentation · 29 pp
"1. Teens are receiving many unwanted DM requests (DMs from unconnected people), leading to integrity risk and slowing down new teen acquisition 2. Unwanted DM requests to teens are 'nearly all from people with no mutual followers. 3. We should default teens i…
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Messages & email · 3 pp
Darius Kilstein: "I wonder what % of grooming happens from people with at least 1 NFX action? Like maybe there's a solution for non mutual friending that does not require a prior action against them" ████: "The issue here is that people lie, and we know…
2excerpts
Messages & email · 5 pp
████: "basically having 2 options with different levels of impact on metrics, wb, policy etc and let ████ decide based on the results" ████: "from our side we can only say we obviously want the one with less impact on metrics as a growth tea…
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Research & report · 24 pp
"[W]ork is not planned to prevent FB and IG adults from initiating messages to IG minors. Limited country tests and data analyses have shown that ████ can demonstrably reduce CEI sharing but product leadership has been unwilling to prioritize these mitig…
2excerpts
Messages & email · 4 pp
████: "[D]id Core Dims confirm that their age models are optimized to catch age-lying minors and not age-lying adults? I thought it would be operational for both sets of age-liars." ████: "yep, definitely confirmed that their focus has been on mis…
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Presentation · 25 pp
"Starting new teens in a default restricted reachability setting significantly reduce the volume of overall unwanted interactions in DMs" "Recommendations: Don't change the current default interactions model: doing this would cause people to miss out on too m…
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Messages & email · 7 pp
• "DMs are where most unwanted interactions happen, but they can also happen in mentions and tags since there are no controls. Research strongly suggests that DM's are the most problematic interaction vector for teenagers on Instagram. Moreover, teens delete a…
2excerpts
Messages & email · 13 pp
"Thanks for the quick Community Review sync on Friday. Decisions we aligned on: 1. Default teens to private in June. 2. Interactions and private/public settings (visibility) are separate constructs. 3. Build a new audience control that allows your followers to…
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Presentation · 26 pp
"1. Protect teens from unwanted DMs asap to keep them safe where bullying happens most 2. Protect teens' safety across additional interaction types while maintaining a simple privacy model" "Why not just do one? - We know from research that DMs is necessary f…
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Presentation · 5 pp
"Stated Age - age collected at registration is primary signal for enforcing age policies & special protections... IG does not have stated age for ~35% of users." "Limited Sharing & Interactions w/ Strangers:... Unconnected adults can't initiate messages to u1…
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Messages & email · 6 pp
"The biggest challenge here is that for the most part no one thinks FB makes people suicidal but people (especially policymakers and law enforcement) do think we create the opportunity for children to be groomed. Until we have really strong mechanisms for prev…
2excerpts
Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety