Meta's internal documents produced during litigation.
488 records · How documents are sourced
14 records · Meta's internal records
Messages & email · 2 pp
Melissa ████: "I'm not surprised we have bad hashtags. our search safety team is a few employees who look at a list of popular hashtags every week to decide which to filter out :( it's super low tech… We also do very little to make sure handles are appro…
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Messages & email · 4 pp
"IG DIOps proactively reviewed IG surfaces by assessing the search results of 16 Queries, Tags and Emojis (e.g. tweenxstars, #cutegirls and Little # &) 50+ suspicious accounts were found, and we observed patterns indicating the existence of a much larger netwo…
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Presentation · 50 pp
"Teens experience harm at higher levels than non-teens" "1. Teens experience a small percent (0.42%) of impressions that are violating current policies but this is ~1.8x higher than for adults and 2-4x higher when weighted by severity across certain violation…
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Messages & email · 3 pp
████: "IG and CI teams recently collaborated to outline the policy violating harm IG teens are exposed to. These results are summarized in the doc... We appreciate your feedback and inputs on this and would like to publish this as a note in closed IG/CI …
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Messages & email · 3 pp
"hey do you have context on hashtag challenges?… super high risk, last time it was launched #killchallenge went viral. recipe for e.g. tide pod challenge disaster"
2excerpts
Presentation · 40 pp
"We seek to accelerate our ability to address content issues on platform for topics such as eating disorders, for which we have limited mitigations" "Hashtags that promote eating disorders are relatively easy to find, resulting in ED content." "Facebook is p…
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Presentation · 41 pp
"Goal: We will goal on delivering disproportionate distribution outcomes relative to author follow count. In other words, creating moments where people get 10-100x plays relative to their following when they create great Reels. This is in service of our Produc…
3excerpts
Research & report · 53 pp
"We may be facilitating possible groomers finding young people through following, hashtags, explore, and search." • "Created two test users" • "One followed teen hashtags" • "One followed sexy teen accounts" [1. Discoverability]: • Problem: "IG recommend…
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Messages & email · 5 pp
Molly Cutler: "On January 22, the BBC reported that exposure to graphic images of cutting and self-injury on Instagram contributed to the suicide of 14-year-old Molly Russell. Our policy permitted these images unless they clearly promoted or celebrated suicide…
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Messages & email · 2 pp
Guy Rosen: "How are you holding up?" Guy Rosen: "Sorry everything is blowing up :(" Monika Bickert: "I have some real concerns about how some stuff was handled by Nick, so that's not good. (E.g., him telling Sheryl in a meeting that our experts weren't willi…
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Messages & email · 3 pp
Monika Bickert: "Nick, I just want to set expectations since I see that someone said Content Policy agreed to these changes. We are fine with them but they are mostly product changes, not policy changes, so execution is going to depend on product. (Our biggest…
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Messages & email · 2 pp
Monika Bickert: "Yes, the policies are that we allow cries for help (often called admission or ideation) but don't allow celebration or encouragement of self-harm. It's a tough but very important line to maintain so people can get help. As you likely know, we'…
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Research & report · 9 pp
"From 7/6/18 - 8/6/18: ~16K unique IG users admitted suicidal thoughts or intent and ~21K unique users admitted self-injury. Of these, between 45% and 60% are teens, even though only 18% of DAP are teens. On a daily basis, 5.1 million users, or 0.75% of DAP, a…
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Messages & email · 5 pp
Kevin Systrom (to Mark Zuckerberg): "I wanted to give you some context on our Integrity-focused headcount request that will come with the rest of the integrity asks. There are two initiatives we need to staff up: comments integrity (8 eng HC) and business inte…
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety