Meta's internal documents produced during litigation.
488 records · How documents are sourced
49 records · Meta's internal records
Messages & email · 67 pp
"Financial sextortion cases predominantly impact boys age 14-17" "1 in 8 Of those who reported impact described thoughts of suicide or self harm." "IG is the leading platform reported for initial meeting [45%]" "IG was the leading platform for both threats …
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Presentation · 34 pp
"A key goal in H1 2024 is to improve Safety for Teens. The top opportunity to do this is to improve enforcements on non-recommendable queries such as 'porn', 'meth', 'self harm', and 'skinny body', a gap that many competitors have already addressed." "Current…
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Presentation · 56 pp
"We know that SSI and ED have a significantly disproportionate large teen audience. SSI and ED SWOP among teens is ████ higher than among adults on IG (query). When examining consumption patterns among high consumers (>= 8 pieces of violating content) of…
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Messages & email · 8 pp
Rori ████: "[E]arlier today a man in Bosnia live-streamed the murder of a woman on IG and claimed to have murdered at least two other people, after which he reportedly took his own life… it is possible Meta may be criticised for the length of time the li…
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Presentation · 47 pp
"Scientific evidence suggests that harmful content exposure as well as excessive and problematic social media use primary areas for concern." "Teens who spend more than 3 hours/day on social media face double the risk of poor mental health outcomes"
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Presentation · 59 pp
"Problematic Use Definition 1. A perceived lack of control over usage of a technology or social media platform and 2. This lack of control is perceived to lead to negative life impacts (e.g., in domains such as relationships, work/school, sleep, etc)" "Person…
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Messages & email · 2 pp
Melissa ████: "I'm not surprised we have bad hashtags. our search safety team is a few employees who look at a list of popular hashtags every week to decide which to filter out :( it's super low tech… We also do very little to make sure handles are appro…
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Research & report · 19 pp
"The Internal Audit (IA) team has completed the IG Youth Well-being Assurance Audit - Phase 1. This report is rated as 'Significant Improvements Needed' with 3 High, and 14 Medium risk observations." "Key observation themes are summarized below: - Inconsiste…
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Messages & email · 2 pp
████: "Can I please see the Mercury project results? ████ led me to ████ who is... not being responsive." ████: "I actually DON'T have access to those results myself, as they were kept pretty confidential... all that is to say, happy t…
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Research & report · 1 pp
"We have data to show that Teens have higher prevalences of violating content than Non-Teens (1.4x-1.8x SWOP), driven by Bullying (1.9x-3.1x) and SSI (1.8x-3.8x) and Cold Start users have higher prevalence of violating content (1.3x-2.8x SWOP) driven by Nudity…
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Messages & email · 4 pp
████: "CWB [Central Well-Being] is advocating that if we want to pursue NAC [Negative Appearance Comparison] measurement, it should go to the VP level" Justin Cheng: "1. Strategy aside, do they have feedback on the NAC survey questions? 2. Why do they t…
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Presentation · 17 pp
"What makes research sensitive? Sensitive means research that may have comms, policy, or legal risks" "Sensitive Populations • U13 (under 13) children • U18 (under 18) teens • specific race/ethnicity • political/economic group • health or disability traits • …
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Presentation · 4 pp
"Well-being work is similar to privacy or major social issues like Health and COVID19; it needs to be addressed consistently across our platforms and in an end-to-end manner (encompassing both policy/enforcement and product changes). We're not doing this, whic…
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Presentation · 50 pp
"Teens experience harm at higher levels than non-teens" "1. Teens experience a small percent (0.42%) of impressions that are violating current policies but this is ~1.8x higher than for adults and 2-4x higher when weighted by severity across certain violation…
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Messages & email · 3 pp
████: "IG and CI teams recently collaborated to outline the policy violating harm IG teens are exposed to. These results are summarized in the doc... We appreciate your feedback and inputs on this and would like to publish this as a note in closed IG/CI …
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Messages & email · 1 pp
Nick Clegg: "Hey - to state the flamingly obvious, the WSJ story about IG and teenage depression and suicide will have a huge impact on regulatory/political pressure on us going forward. Whilst this trend - focus on the impact of our services on kids - was alr…
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Messages & email · 4 pp
████: "heads up, team - mark read the Ryan Mac NYT story, specifically the reference to how he posted a video this summer about riding an "electric surfboard". mark is eager to post the following: 'Look, it's one thing for journalists to make false clai…
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Messages & email · 6 pp
"Circling back re: investment needed to strengthen Meta's position on well-being (see original email from Aug below). This investment is important to ensure we have the product roadmaps necessary to stand behind our external narrative of well-being on our app…
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Presentation · 37 pp
"A little over half of respondents (51.6%) experienced at least one issue in the past 7 days" "Issues are largely caused by strangers, with negative social comparison (15.5%) and bullying target (14.6%) having the highest rates of known instigators." "93.8%…
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Research & report · 6 pp
"An SSI viral challenge is an event that promotes or encourages others to complete a challenge related to SSI, including self harming or suicide." "We have noticed an increasing rate of SSI viral challenges on the platform." "We've historically taken a react…
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Presentation · 36 pp
"Examples of bad experiences often in policy gaps… Thinspiration… Easy to find content adjacent to eating disorder part of SSI and to broader social comparison and body image issue-triggers."
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Messages & email · 3 pp
Pouya ████: "BTW this SEV is particularly painful. Thousands of minors have been reporting IIC T1 abuse and even though we knew that there is IIC T1 going on (more than 50% of which is sextortion which can lead to suicide) we haven't done anything. We ha…
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Presentation · 16 pp
████: "Here are the slides Antigone has put together. There is some good material here on the scale of the internal problem illustrating why we're just not set up adequately to answer the challenge. I think she could both unpack some of those problems (s…
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Presentation · 41 pp
"Goal: We will goal on delivering disproportionate distribution outcomes relative to author follow count. In other words, creating moments where people get 10-100x plays relative to their following when they create great Reels. This is in service of our Produc…
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety