Meta's internal documents produced during litigation.
488 records · How documents are sourced
41 records · Meta's internal records
Messages & email · 2 pp
"[S]o, relevant to the lawsuits, and some foreshadowing from Mark in Q&A just now –– basically the company position is that time spent and engagement metrics proxy user value and we are 'not' just tuning the algorithm to keep people scrolling as much and as lo…
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Messages & email · 5 pp
████: "As I understand parental gatekeeping is much larger for 13yo - should we focus more on 14-17? Do we have data that shows that if 13yo don't start using IG - it is much harder to get them excited to join IG at 14+?" ████: "████ has a s…
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Messages & email · 2 pp
████: "Can I please see the Mercury project results? ████ led me to ████ who is... not being responsive." ████: "I actually DON'T have access to those results myself, as they were kept pretty confidential... all that is to say, happy t…
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Presentation · 15 pp
"Insiders and voters hated claims that social media is not addictive. Insiders and voters generally anchor heavily on their own personal experience and don't trust research. ... Avoid making any mention of addiction. Instead, make a commitment to address conce…
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Messages & email · 2 pp
Alison Lee: "it doesn't make sense because UXR used to be embedded into product pillars, which then rolled up into app hierarchies (Instagram research) which then would roll up into FOA structures. but because of the leaks any and all researchers who work in s…
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Messages & email · 4 pp
████: "CWB [Central Well-Being] is advocating that if we want to pursue NAC [Negative Appearance Comparison] measurement, it should go to the VP level" Justin Cheng: "1. Strategy aside, do they have feedback on the NAC survey questions? 2. Why do they t…
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Presentation · 17 pp
"What makes research sensitive? Sensitive means research that may have comms, policy, or legal risks" "Sensitive Populations • U13 (under 13) children • U18 (under 18) teens • specific race/ethnicity • political/economic group • health or disability traits • …
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Messages & email · 3 pp
████: "so, there appears to be a team of lawyers scheduling meetings with individual researchers to question them about well-being research. ████ has already done a one-hour meeting and it sounds like they want more. i just became aware of this, an…
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Messages & email · 5 pp
████: "Sheryl, Please find the updated Cheat Sheet based on your feedback today: • Added the toplines you wanted from Monika and Antigone's prep docs • Updated with latest figures on hate prevalence and % of hate we remove before seen vs what it was in …
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Messages & email · 13 pp
Shruti Bhutada: "So apparently FB published the deck before WSJ and thats really bad practice in comms" Wendy Tegge Gross: "yup" Shruti Bhutada: "I am more worried they keep making this into a bigger fire than hurt." Shruti Bhutada: "And I am hella hurt" S…
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Messages & email · 4 pp
████: "The results of BEEF, the large end-of-half TRIPS-like survey are only being shared in private and select groups, to avoid leaks. Sad new world" ████: "They are being shared in this 66-person secret group. ████ and ████ are in it…
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Messages & email · 2 pp
████: "Hi ████! Wanted to raise something with you--was going to post this as a reply on Pratiti's post sharing Nick's letter, but decided to provide the feedback privately instead. I wonder if this is something we can raise with our comms team (or…
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Messages & email · 12 pp
Adam Mosseri: "Announcing this after my testify is worse than before, and we talked this. It will leak, and it will make it look like I was hiding something. It also will make claims I make about research in testimony less credible."
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Messages & email · 3 pp
████: "I'm not sure if folx have reached out to you about this deck from you and ████ last year." ████: "It was unfortunately leaked to a reporter and there are some questions coming up about some of the insights stated in there" ████…
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Messages & email · 3 pp
████: "For context on age selection: I have not included younger kids (10-12 yos) in this research for a number of reasons: 1) Already high risk to kids, 2) Although there are definitely kids this age on IG, I'm concerned about risks of disclosure since …
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Messages & email · 2 pp
Alex Dow: "what ever happened with the Nielsen deprivation study? I think I lost track when covid hit. I know there was one or more pilot studies completed, but did they ever do the full thing?" Moira Burke: "There were two one-wave pilot studies and the find…
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Messages & email · 3 pp
████: "Hey folks do we have data or research you can point to around early teens (or tweens) trends on messaging and competition? Specifically * how early teens use ig direct (or other messaging systems) - any analysis on content/JTBD there? * how twee…
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Messages & email · 3 pp
Kyle Andrews: "We can't give people the ability to say they're under 13, right? So maybe there's also an 'other' category?" Wendy Tegge Gross: "I've been given a hard no to other category" Wendy Tegge Gross: "especially if the upper end is a 46+, since other…
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Messages & email · 4 pp
████: "We finally have the results from the pilot stage of the Nielsen deactivation study… we are: 1. Exploring whether to make the results of the study public." Nick Clegg: "whilst I understand this study seems to suggest that the media narrative aroun…
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Messages & email · 6 pp
Calvin ████: "Melissa was after me" Tomas Kabbabe: "superstar. but decided to go the manager route too" Calvin ████: "Yeah I hear her during the quarterly" Tomas Kabbabe: "she killed daisy dude" Calvin ████: "Daisy?" Tomas Kabbabe: "Oh t…
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Messages & email · 3 pp
████: "I added some more wording to directly link it to 'problematic use,' but I think most product teams dont understand that this is a euphemism for screen addiction or similar issues." Margaret Stewart: "We should avoid the term 'addiction'. Problema…
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Messages & email · 17 pp
████: "We're emailing to start the process of unshipping Time Spent. We think this will be uncontroversial for most product stakeholders given that the phone OSs since replicated the functionality and the metrics in the tool cannot match what is reported…
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Messages & email · 4 pp
Wendy Gross: "The feedback, essentially, is that (1) teens feel addicted to IG and feel a pressure to be present, (2) like addicts, they feel that they are unable to stop themselves from being on IG, and (3) the tools we currently have aren't effective at limi…
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Messages & email · 3 pp
Mark Zuckerberg: "I get that some people, especially teens, may feel self-conscious about posting content that doesn't get enough likes. I'm not sure if the tests showed this was actually helpful at all for those use cases, but that's not really relevant to my…
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety