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Meta's internal documents produced during litigation.

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23 records · Meta's internal records

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  • Chat: hi this looks pretty bad

    Messages & email · 2 pp

    Andy Stone: "Hi folks - following up here with a smaller group just to make you aware of something related to Jeff's ongoing reporting of child safety issues on the platform. I don't want to come across as alarmist - and myself have pushed back vociferously on…

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  • Email: Re: adult-minor connections

    Messages & email · 5 pp

    Monika Bickert: "I wanted to get your thoughts on the options in this doc about how to restrict recommendations of minors and adults to one another. My sense right now is that Product is wedded to Option 1 (status quo: cut out "risky adults" from recommendatio…

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  • Chat: You'd think we JUST started working on integrity

    Messages & email · 2 pp

    Melissa ████: "I'm not surprised we have bad hashtags. our search safety team is a few employees who look at a list of popular hashtags every week to decide which to filter out :( it's super low tech… We also do very little to make sure handles are appro…

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  • Meta Trust & Safety presentation (Ravi Sinha and Jason Barry)

    Presentation · 124 pp

    "One method we're using is to remove minors in inbox search for unconnected adults… You can typically search for people you are not connected w/ in Inbox search (i.e. start a new message w/ someone you're not connected to in this way); this blocks that feature…

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  • Instagram Youth Well-being Assurance Audit - Phase 1 Audit Report

    Research & report · 19 pp

    "The Internal Audit (IA) team has completed the IG Youth Well-being Assurance Audit - Phase 1. This report is rated as 'Significant Improvements Needed' with 3 High, and 14 Medium risk observations." "Key observation themes are summarized below: - Inconsiste…

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  • Email: Well-being product strategy + headcount

    Messages & email · 6 pp

    "Circling back re: investment needed to strengthen Meta's position on well-being (see original email from Aug below). This investment is important to ensure we have the product roadmaps necessary to stand behind our external narrative of well-being on our app…

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  • Chat: there are ~38x as many IIC victims on IGDM as on FB Messenger

    Messages & email · 4 pp

    ████: "Context: In August 2020, we found out that there are ~38x as many IIC victims on IGDM as on FB Messenger (Aug 2020). Despite this, CEI deletes on IG are ~21x lower and IIC auto-enforcing on IG is 90x lower compared to on FB." "Actors take advanta…

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  • Child Safety State of Play (9/24)

    Research & report · 18 pp

    "Immediate Product Vulnerabilities - We lack a U13 classifier, insufficient means to detect and remove ul3s at scale - We also have deprioritized U13 enforcement because COPPA compliance is at risk when we sit on knowledge of u13, incentivizes not knowing - A…

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  • Email: Re: Questions on eating disorder detection / enforcement

    Messages & email · 19 pp

    ████: [Heavily Redacted Content]... "We're concerned as this means these accounts – which are clearly violating – will remain easy to find and may continue to be recommended – both to vulnerable people, and to journalists who are looking to write stories…

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  • Child Safety - State of Play (7/20)

    Research & report · 24 pp

    "[W]ork is not planned to prevent FB and IG adults from initiating messages to IG minors. Limited country tests and data analyses have shown that ████ can demonstrably reduce CEI sharing but product leadership has been unwilling to prioritize these mitig…

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  • IG Teens Team FYI

    Messages & email · 2 pp

    ████: "I met with ████ from the TBH team earlier this week to pick his brain on teens... Here are the highlights: 1. Their growth strategy was to go school by school. They would create an IG account with a bio saying 'TBH coming to your school' and…

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  • H2/H1 2018 Youth Team Review

    Research & report · 22 pp

    "For Tweens, we need to develop a strategy to get them onto Messenger and Facebook." "We formalized our Youth Defense Task Force, tools and dashboards. This team focuses on building pipelines and systems to detect and respond to experiments and rollouts acros…

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  • Email: FYI: Teen Growth!!

    Messages & email · 4 pp

    "Our overall company goal is total teen time spent, which is MAP * MAP/DAP * TS/DAP." "Mark has decided that the top priority for the company in H1 2017 is teens." "Global PYMK: We believe that we can generate a bunch of new value by emphasizing teen:teen co…

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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.