Meta & Children's Online SafetyH Reviews | June 2024 -- Youth [Small Group] []
Research & report · 12 pp
Documents
Meta's internal documents produced during litigation.
488 records · How documents are sourced
80 records · Meta's internal records
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Wave 1 Descriptives & Planned Analyses: Brief Initial Findings from the Meta & Youth Social Emotional Trends study
Presentation · 30 pp
"Teens' average scores across scales assessing sense of control (attentiveness and capability) indicate they report lower control, on average, over various aspects of their use of IG and TikTok compared to other apps." "Teen average scores on subscales assess…
2excerpts
Chat: Unsealed internal messages ("Did this point land with them?" — AV/PC readiness messaging to Privacy Committee)
Messages & email · 5 pp
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Chat: We just need to keep a very tight hold on these and not share that NCMEC shared with us
Messages & email · 1 pp
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[] IG Search Integrity: Keyword Enforcement Proposal for SCC Less
Presentation · 34 pp
"A key goal in H1 2024 is to improve Safety for Teens. The top opportunity to do this is to improve enforcements on non-recommendable queries such as 'porn', 'meth', 'self harm', and 'skinny body', a gap that many competitors have already addressed." "Current…
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Email: NCMEC Escalation
Messages & email · 2 pp
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Chat: hi this looks pretty bad
Messages & email · 2 pp
Andy Stone: "Hi folks - following up here with a smaller group just to make you aware of something related to Jeff's ongoing reporting of child safety issues on the platform. I don't want to come across as alarmist - and myself have pushed back vociferously on…
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Unsealed internal messages ("how invasive the age verif requirements are and how bad the user experience is with blocking new users" — Arkansas age verification law)
Messages & email · 3 pp
Michel Protti: "You around? Any chance I can call you for 5 mins re: Arkansas?" Michel Protti: "Will try quick message thread - my take on this escalation is that, if we get a stay, we should clearly hold on our compliance plan while we assess the landscape g…
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Email: Update: Adult-Minor Messaging Restrictions []
Messages & email · 3 pp
Leah ████: "Product pivoted to recommending allowing 18-20 year olds to message unconnected minors if the age gap is <2 years after learning that blocking threads from 18-20 year olds to teens would impact 7.7% of threads to teens." "Data shows blocking…
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Meta Leadership Day
Presentation · 127 pp
"Youth is one of the more acute social issue challenges we face right now with a level of external scrutiny that has increased substantially over the last 6 or so months." "We are facing over 1000 lawsuits from AGs, school districts and parents alleging that …
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Email: Adult bad actors were successful in sextorting minors and adults on IGDM because we did not proactively detect these bad actors or their violating content and conversations
Messages & email · 1 pp
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What We Learned So Far About CSN #7
Presentation · 15 pp
"Insiders and voters hated claims that social media is not addictive. Insiders and voters generally anchor heavily on their own personal experience and don't trust research. ... Avoid making any mention of addiction. Instead, make a commitment to address conce…
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Youth & Well-Being Narrative Research: Instagram Marketing Insights
Presentation · 105 pp
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Chat: If the whole point is to lock things down more then just say that rather than selling us snake oil
Messages & email · 2 pp
Alison Lee: "it doesn't make sense because UXR used to be embedded into product pillars, which then rolled up into app hierarchies (Instagram research) which then would roll up into FOA structures. but because of the leaks any and all researchers who work in s…
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Best Practices for Sensitive Research and A/C Privilege
Presentation · 17 pp
"What makes research sensitive? Sensitive means research that may have comms, policy, or legal risks" "Sensitive Populations • U13 (under 13) children • U18 (under 18) teens • specific race/ethnicity • political/economic group • health or disability traits • …
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Reducing Bad Experiences for Our Users
Research & report · 7 pp
"My daughter ████, now 16, is what we call an experimenting creator. She posts about cars, and in a recent post, someone commented, 'Get back to the kitchen.' It was an awful experience for her -- she tried to report it, to no avail, as this is something…
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Instagram Reels Assurance Audit Report
Research & report · 24 pp
"Overall, while IG Reels has generally implemented the SOX controls required for ad products, several areas in content integrity and product features need significant improvements. IA identified 4 High risk, 20 Medium risk, and 3 Low risk observations during t…
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how can we share research findings that are inconvenient for facebook, e.g., research that shows fb is harmful
Messages & email · 3 pp
████: "so, there appears to be a team of lawyers scheduling meetings with individual researchers to question them about well-being research. ████ has already done a one-hour meeting and it sounds like they want more. i just became aware of this, an…
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Email: Updated Cheat Sheet on WSJ Leaks + Testimony
Messages & email · 5 pp
████: "Sheryl, Please find the updated Cheat Sheet based on your feedback today: • Added the toplines you wanted from Monika and Antigone's prep docs • Updated with latest figures on hate prevalence and % of hate we remove before seen vs what it was in …
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Chat: how much is enough to invest in integrity?
Messages & email · 2 pp
Alison Lee: "to be honest, i was dismayed that it felt like Adam's response was that we were 'doing enough', going as far as to question 'how much is enough to invest into integrity?'" Alison Lee: "we've repeatedly had to put p1 improvements like precision tu…
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It's Been Quite a Week
Messages & email · 3 pp
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Email: Re: Policy Violating prevalence analysis for Teens
Messages & email · 3 pp
████: "IG and CI teams recently collaborated to outline the policy violating harm IG teens are exposed to. These results are summarized in the doc... We appreciate your feedback and inputs on this and would like to publish this as a note in closed IG/CI …
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Chat: only being shared in private and select groups, to avoid leaks
Messages & email · 4 pp
████: "The results of BEEF, the large end-of-half TRIPS-like survey are only being shared in private and select groups, to avoid leaks. Sad new world" ████: "They are being shared in this 66-person secret group. ████ and ████ are in it…
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Email: Re: Well Being research
Messages & email · 8 pp
Nick Clegg: "Hey – just wondering how we can follow up on the conversation in SG this morning re the case for further wellbeing research? It seems to me we need to significantly accelerate our existing plans – and ideally design a FORT style sharing of underly…
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.