Meta's internal documents produced during litigation.
488 records · How documents are sourced
90 records · Meta's internal records
Research & report · 16 pp
"We limit the amount of information in notifications because we want people to come onto the site. A few years ago we stopped sending out emails telling you what happened – e.g. telling you what your friend did – instead we just say 'someone commented on your …
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Messages & email · 5 pp
"What pain points do Black users aged 13-14 experience on Instagram?" "Young Black users of Instagram report experiences of cultural appropriation and race-based negativity on the platform. Coupled with perceptions of algorithmic bias (that Instagram's algori…
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Research & report · 17 pp
"Should we allow augmented reality (AR) effects that promote beauty standards only attainable through plastic surgery? We're seeing a rise in popularity of beauty effects – both in creation and use – which has reinvigorated the conversation on the stance that …
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Messages & email · 3 pp
Robert Michael Sherman: "We talked with them a year ago about youth issues, which was when we had the discussion around age verification. One takeaway from that was that we should begin advocating for platform-level/industry-level solutions as opposed to FB 'o…
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Presentation · 36 pp
"Examples of bad experiences often in policy gaps… Thinspiration… Easy to find content adjacent to eating disorder part of SSI and to broader social comparison and body image issue-triggers."
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Messages & email · 5 pp
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Messages & email · 14 pp
"The [Content Operations] human review capacity for CEI is at ~30%; [Content Operations] Safety suspects this will continue to be true for many more months to come for large pools of queues with <20% projected supply for the near future."
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Messages & email · 3 pp
Pouya ████: "BTW this SEV is particularly painful. Thousands of minors have been reporting IIC T1 abuse and even though we knew that there is IIC T1 going on (more than 50% of which is sextortion which can lead to suicide) we haven't done anything. We ha…
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Messages & email · 4 pp
Wendy Gross: "people feel low and then content makes them feel worse" ████: "but this should support our 'feeding the spiral' theory right? regardless of who starts it, someone feeling bad sees content that makes them feel bad, they engage with it, and …
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Messages & email · 3 pp
Darius Kilstein: "I wonder what % of grooming happens from people with at least 1 NFX action? Like maybe there's a solution for non mutual friending that does not require a prior action against them" ████: "The issue here is that people lie, and we know…
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Messages & email · 4 pp
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Messages & email · 3 pp
Kyle Andrews: "We can't give people the ability to say they're under 13, right? So maybe there's also an 'other' category?" Wendy Tegge Gross: "I've been given a hard no to other category" Wendy Tegge Gross: "especially if the upper end is a 46+, since other…
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Research & report · 15 pp
"Seeing more posts with high Like counts (10+ for friends, 10K+ for verified accounts) is associated with feeling worse: more negative and less positive social comparison." "Like counts are likely more strongly associated with negative comparison than comment…
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Messages & email · 4 pp
████: "We finally have the results from the pilot stage of the Nielsen deactivation study… we are: 1. Exploring whether to make the results of the study public." Nick Clegg: "whilst I understand this study seems to suggest that the media narrative aroun…
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Presentation · 16 pp
████: "Here are the slides Antigone has put together. There is some good material here on the scale of the internal problem illustrating why we're just not set up adequately to answer the challenge. I think she could both unpack some of those problems (s…
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Messages & email · 4 pp
████: "Context: In August 2020, we found out that there are ~38x as many IIC victims on IGDM as on FB Messenger (Aug 2020). Despite this, CEI deletes on IG are ~21x lower and IIC auto-enforcing on IG is 90x lower compared to on FB." "Actors take advanta…
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Messages & email · 6 pp
Calvin ████: "Melissa was after me" Tomas Kabbabe: "superstar. but decided to go the manager route too" Calvin ████: "Yeah I hear her during the quarterly" Tomas Kabbabe: "she killed daisy dude" Calvin ████: "Daisy?" Tomas Kabbabe: "Oh t…
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Messages & email · 2 pp
Antigone Davis: "Hey did you ask for more child safety specific HC? If you have 5 minutes for a call, I can provide some context for the question." Christopher ████: "would you benefit from specific examples of where we fall short? eg: - we do nothing…
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Presentation · 4 pp
"There is a graduation in use of apps as kids age. YouTube is a constant but kids tend to move from 'play' and single-purpose apps at age 6-9 through to more social apps such as TikTok, Facebook and Instagram from ages 10-12." "Messenger Kids is more associat…
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Research & report · 10 pp
"Starting in 2018, there was growing concern in the public (amongst media, academics, policy elites, and everyday users) that technology companies were deliberately manipulating users by designing addictive products that can harm well-being and subvert control…
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Presentation · 40 pp
"We seek to accelerate our ability to address content issues on platform for topics such as eating disorders, for which we have limited mitigations" "Hashtags that promote eating disorders are relatively easy to find, resulting in ED content." "Facebook is p…
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Messages & email · 2 pp
Antigone Davis: "[O]n the request for us to improve our age models, what was the decision leadership took on this when they decided to move age verification efforts to device side?" ████: "[T]here was no explicit decision to improving our existing age m…
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Messages & email · 4 pp
Miki Rothschild: "I just watched the social dilema yesterday and it made me sad b/c while I don't agree with a lot of what they say there's some truth to it. Have you watched it?" ████: "Yes the day it came out… I agree with the core points… like there …
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Messages & email · 3 pp
████: "My takeaway was that if we want product leadership to prioritize wellbeing product changes we have to come up with a killer statistic. (That seems both simple and hard.)" ████: "and for some problems, probably impossible" ████" @Just…
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety