Meta's internal documents produced during litigation.
488 records · How documents are sourced
469 records · Meta's internal records
Presentation · 44 pp
"We sourced suicide and self-injury admission content from an external partner" "Hypothesis: We would not provide resources to any users or delete violating content as we expected neither user nor proactive reports on them" [Problem #1 – Detection Test]: • P…
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Messages & email · 4 pp
David Ginsberg: "Mark, As part of the contingency headcount process we are requesting additional headcount to fund the 'Well-being 10x' initiative." "Current research (internal and external) tells us that despite all the positive effects that FB provides (e.g…
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Messages & email · 1 pp
Eduardo ████: "I believe everyone knows that I'm an advisor at an anti-human trafficking non-profit. The moment Backpage was taken down, all of their data showed that IG had become the leading two-sided marketplace for human trafficking. This is somethi…
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Presentation · 22 pp
"We have defined 'problematic use' as the combination of lack of control + negative life impact from FB use" "This was informed by the academic literature, but is not an official definition - it could be argued to be both too lenient and too narrow" "There i…
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Messages & email · 29 pp
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Messages & email · 5 pp
Monika Bickert: "Hey there. I was trying to report this profile for being underage and got a weird error message that reporting was not available. I was hoping we could review this profile, which a school sent me, for belonging to an underage child... Antigone…
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Messages & email · 2 pp
Margaret Stewart: "Important to note that just because they haven't found evidence of causation doesn't mean that it doesn't exist; they may just not have find the way to detect/measure it. I can tell you as someone who spends a LOT of time with teenage girls,…
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Presentation · 11 pp
"FB is slightly negative for well-being (WB) and we have a phased plan to turn this around." "1. What we know: Despite positives, average net effect is slightly negative. Science is still early, primarily US based, and relies on self report. 2. Vision: 2019: …
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Research & report · 7 pp
[HOW DOES FACEBOOK AFFECT WELL-BEING?] "Overall: The best research suggests that Facebook is net bad for well-being, but the negative effect is small and there are also positive uses. The science here is still early, primarily US based, and relying on self rep…
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Messages & email · 5 pp
Molly Cutler: "On January 22, the BBC reported that exposure to graphic images of cutting and self-injury on Instagram contributed to the suicide of 14-year-old Molly Russell. Our policy permitted these images unless they clearly promoted or celebrated suicide…
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Presentation · 39 pp
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Presentation · 39 pp
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Messages & email · 1 pp
Andrea Saul: "Hi Antigone! I'm going to start putting some thoughts together re: planning for encryption. While obviously real-world harm is the biggest risk, from a reputational standpoint, would you agree with these risks? Anything I'm missing?" Andrea Saul…
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Messages & email · 6 pp
Guy Rosen: "Instagram suicide and self-injury (SSI) issues reveal we are behind where we need to be" "We've always removed content that promotes SSI, but at the advice of mental health experts, we've allowed suicide admission content as it provides an outlet …
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Messages & email · 2 pp
Guy Rosen: "How are you holding up?" Guy Rosen: "Sorry everything is blowing up :(" Monika Bickert: "I have some real concerns about how some stuff was handled by Nick, so that's not good. (E.g., him telling Sheryl in a meeting that our experts weren't willi…
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Messages & email · 3 pp
Karina Newton: "ps: i find it to be a very weird world we're living in where fb leadership is making threshold decisions of ig hashtags?" ████: "It's strange and unwelcome." ████: "So you're not alone." ████: "It's also the wrong level of …
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Messages & email · 7 pp
Steve Hatch: "TLDR: We have seen a slowdown in spend immediately following the BBC report though to date no major advertiser has pulled all spend or taken a negative public position.However we remain in a very delicate position. All advertisers we have spoken …
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Presentation · 60 pp
"NEGATIVE EXPERIENCES ON INSTAGRAM: SUMMARY OF KEY FINDINGS" "Teens that feel pressure to look perfect, spending too much time, and fear of missing out often on IG are less likely to be satisfied with various dimensions of their well-being" "These issues are…
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Messages & email · 18 pp
Chris Norton: "I'm sorry to share these images and I know your team do amazing work. But I'm really worried that the line we are drawing on what self harm content is allowed is in the wrong place. The father of Molly Russel is on the tv sofas tomorrow and they…
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Messages & email · 3 pp
Monika Bickert: "Nick, I just want to set expectations since I see that someone said Content Policy agreed to these changes. We are fine with them but they are mostly product changes, not policy changes, so execution is going to depend on product. (Our biggest…
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Messages & email · 2 pp
Monika Bickert: "Yes, the policies are that we allow cries for help (often called admission or ideation) but don't allow celebration or encouragement of self-harm. It's a tough but very important line to maintain so people can get help. As you likely know, we'…
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Messages & email · 2 pp
Sheryl Sandberg: "If these are the right things to do, we should not need an article to push us to do them. We have reviewed our policies and enforcement in areas like this over and over with this in mind - and then we always find more to do. I am really alarm…
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Messages & email · 12 pp
Chris Norton: "As you might know, the Sunday Times will tomorrow run a (likely) front-page story with 30 families of suicide victims accusing Instagram of killing their children. The Government will write to us to tell us we need to do more and that this is a …
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Messages & email · 4 pp
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety