Meta's internal documents produced during litigation.
488 records · How documents are sourced
469 records · Meta's internal records
Presentation · 83 pp
"The best external research indicates that Facebook's impact on people's well-being* is negative. FB can have a negative effect when people feel a lack of control over the experience or when use undermines other aspects of life." "We've identified 3 drivers t…
2excerpts
Research & report · 7 pp
"Repeatedly over the past year, across topics and workstreams, we've heard teens complain bitterly about Instagram's non-chronological feed... Although the non-chronological feed fuels increased time spent on the site, teen users say that it makes it much more…
1excerpt
Messages & email · 3 pp
Mark Zuckerberg: "I get that some people, especially teens, may feel self-conscious about posting content that doesn't get enough likes. I'm not sure if the tests showed this was actually helpful at all for those use cases, but that's not really relevant to my…
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Research & report · 3 pp
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Messages & email · 7 pp
Jennifer Guadagno: "Social comparison is important to loneliness: Social comparison is the most important driver of loneliness. Given our large Inc. wide Loneliness focus that was just approved by Mark, social comparison becomes an important area to focus on a…
1excerpt
Research & report · 3 pp
"TL;DR Identity, Main Account/Secondary Account • Many parents joined Instagram to learn about it so they could help and follow their teen. • They believed that knowing what their teen did on Instagram helped them protect their teen. • Most did not become awar…
1excerpt
Presentation · 27 pp
"Sharing or viewing filtered selfies in Stories made people feel worse" "In Stories, sharing or viewing more filtered selfies (i.e., that had a color filter or a camera AR effect) was associated with increased negative comparison. The effects of filters are w…
1excerpt
Presentation · 77 pp
"But market dynamics are affecting Instagram use - saturation with users 35 years and younger will prevent significant MAU growth in the US." "Given that we are close to saturation with <35, and do not have product market fit with adults, we shouldn't expect …
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Research & report
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Presentation · 5 pp
"Stated Age - age collected at registration is primary signal for enforcing age policies & special protections... IG does not have stated age for ~35% of users." "Limited Sharing & Interactions w/ Strangers:... Unconnected adults can't initiate messages to u1…
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Messages & email · 3 pp
"Our Well-being team has been focused this half on 'defensive' strategies; ways to mitigate the negative effects of Facebook on people's well-being. Problematic Use* is more prevalent than previously thought (12.5 % of people affected). Another 11% of people r…
1excerpt
Research & report · 36 pp
"Unlike communication with close friends and family, virality is something new we have introduced to many ecosystems (so new that many spell-checkers don't recognize the word) and it occurs because we intentionally encourage it for business reasons." "Unfortu…
2excerpts
Messages & email · 5 pp
████: "Wanted to give an update on our recent age fallback tests and provide Acquisition's recommendation on path forward. TL;DR: Acquisition wants to launch our existing Age Management solution: defaulting to today's date on the registration birthday s…
1excerpt
Messages & email · 15 pp
████: "Currently on FB, when a user attempts to change their age to under 13, a checkbox to confirm the age is shown on www (not on mobile), an error is generated, and the action is logged in the table 'edit_birthday' (userid, new age, old age, and the e…
1excerpt
Research & report · 12 pp
"Commonly agreed on facets of problematic use include perceived lack of control over the time spent on Facebook; negative feelings about own Facebook usage (e.g., guilt, regret, shame); and negative life impact for: relationships, sleep, & productivity/work." …
1excerpt
Research & report · 8 pp
"In a survey with over 22000 Instagram users across United States, India, Japan, Indonesia, Brazil and Turkey, we found that at least 1 in 2 users had experienced at least one mental health related issue in the last 30 days... We found that social comparison, …
1excerpt
Messages & email · 26 pp
Margaret Stewart: "We are asking for your support to update our policies to: 1. Disallow effects that mimic plastic surgery for first party (FB/IG/MSGR) and third party effects. 2. Disallow default-on settings, including sticky settings, for camera effects and…
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Messages & email · 2 pp
████: "Checkpointing U13 users on DOB change, -3.4M MAP/year hit if launched Context 1. Right now, when users attempt to change their birthday in a logged-in state, we do not allow them to change it to under 13. 2. We need to checkpoint the people who a…
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Messages & email · 3 pp
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Research & report · 8 pp
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Presentation · 30 pp
"But, we make body image issues worse for 1 in 3 teen girls" "More teen girls thought that IG made body image issues worse rather than better" "Most wished Instagram had given them better control over what they saw (except SSI)" "Social comparison has high …
2excerpts
Presentation · 56 pp
"The heart tab can be overwhelming. It's like if you take off work for a week and you then have emails and they all require individual attention." "I think on IG there can be an expectation to respond within X amount of time... [Choosing to disable push] was …
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Presentation · 17 pp
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Messages & email · 10 pp
"You may recall that last year we temporarily removed some face altering AR effects from Instagram, following questions raised about the potential impact of these effects on mental health. Removing these effects was an interim measure that provided us time to …
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety