Meta & Children's Online SafetyChat: stop creeps reaching out to kids in direct
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quoted in an excerpt in the archive.
Friday 21 August 2020
09:28████12/17/2024 hey morning Darius, just wanted to understand more about the ask for changing the nux step experience, what is the objective here and how can we conclude PBD work? I understand we are doing this due to drop in metrics but by running this test, what do we hope to achieve? Obvious thing is metrics will drop less, but by how much would be enough to ship? and how much more work do we need to do in space when growth isn't even the main stakeholders for shipping this experience (pxfn and wb team are). I am asking since you already know we have other priorities such as US dau, su in stories, etc just making sure we don't keep going back and forth on this for next few weeks or longer. And i know you may not have all the answers to this but just wanted to get more clarity on expectations and objectives so we know why we are doing this work and hoping to help close this out soon. thanks!
09:29Darius KilsteinHey
09:29Darius KilsteinFair question
09:29Darius KilsteinI see blocking this launch as more impactful than US DAU
09:30Darius KilsteinWe're ensuring that our core demographic for the family (Teens) continue to have a strong experience on the platform
09:30Darius KilsteinThere's a 2.2% hit to US DAU
09:30Darius Kilsteinand 2.2% hit to global for teens
09:30Darius Kilsteinthat is HUGE
09:30Darius Kilsteinso I see this as future-proofing and longterm
09:30Darius Kilsteinand I'd actually stack rank this above US DAU
09:31Darius Kilsteinis putting together a plan now
09:31Darius KilsteinWe will make sure that the people that work on this are recognized
09:31Darius Kilsteingotta run to a meeting but i can write more a bit later
09:32████thanks for the context Darius!
09:32████i know your views on this and understand that this is the right thing to do for growth
09:33████just wondering for after we run this test, we should see less drop, do you have any baseline in mind where less say if its only x% hit to us dau it'd be fine
09:33████from data perspective
09:36████is this test a way for us to mitigate as much of the drop (by not defaulting ppl to private) and then seeing if the metrics drop from this is much less detrimental to the ecosystem thus shipping this
10:49Darius KilsteinPushing to ship
10:49Darius KilsteinBasically they were going to ship the last thing
10:50Darius KilsteinSo we want to see how much better this is for the ecosystem
10:50Darius Kilsteinand then let choose
10:50Darius Kilsteinbetween Private by default, or this new method
10:50Darius KilsteinBased on Pricavacy Wins vs Ecosystem impact for the two approaches
10:55████i see, that makes sense
10:56████basically having 2 options with different levels of impact on metrics, wb, policy etc and let decide based on the results
10:58Darius Kilsteinexacto!
10:58Darius Kilsteini cant answer your question on X% really
10:58Darius Kilsteinits his call
10:59Darius KilsteinI'd hope to see half
10:59Darius Kilsteinof what we see now
10:59Darius Kilsteinas a rough guideline
10:59████ya for sure, it's more from our side we can only say we obviously want the one with less impact on metrics as a growth team
11:00████yaa that's reasonable given its opt in, possibly lower
11:00████but i guess the better thing for metrics will be worse for wb/policy pov
11:03Darius Kilsteinyep totally
11:04Darius Kilsteinwhat they really want is to fix direct
11:04Darius Kilsteinbecause strangers reach out
11:04Darius Kilsteinso they should just do that
11:04Darius Kilsteinthats what im trying to tell them
11:04Darius Kilsteinstop creeps reaching out to kids in direct
11:04Darius Kilsteinits simple
11:04Darius Kilsteinlol
11:04Darius Kilsteinanyways
11:04Darius Kilsteinthank you for helping here, this is extremely impactful work
11:05Darius KilsteinIf we get this through, our org will get recognition from VP's in FB
11:05Darius KilsteinGreat PSC headline for you all! l01
11:06Darius KilsteinI just think its the right thing to do, that feed creation decrease is just so scary and we dont understand the network effects of that, my guess is the experiment is double as bad as we ee in deltoid
11:09████interesting they went to quite extreme to do this
11:10████i always thought we did this in conjunction to age
11:10████we didnt want to collect age for no added benefits
11:10████so headlines will just say "ig started collected age for nothing"
11:11Darius Kilsteinah yeh thats probably a cosnideration too
11:11████yaa that's fair, though i feel we probably should/could have pushed earlier against on/flagged this since we had the data from holdout for a while (just lesson for me in hindsight)
11:12Darius KilsteinIt's a lesson for all of us!
11:12████1 think the hard part of all this was we werent even stakeholders
11:12████we just trying to not kill our metrics
11:13████whether we ship or not doesnt seem to be that important and shipping is actually worse for our org than not shipping
11:14Darius Kilsteintotally!
11:16████yaa also seemed weird wb wanted this the most yet they barely contributed
11:16████i feel thats what was alluding to in review as well
11:16████or at least thats how i felt haha
11:16Darius KilsteinYeh my guess is they had no bandwidth
11:17Darius KilsteinBut if its such a priority
11:17Darius Kilsteinthey should have made bandwidth
11:18████exactly we can say the same about bandwidth since this isnt even our project lol
11:18████just simple prioritization
11:20Darius KilsteinThe way I spoke to community leads about it was that Growth can sprint on the reg changes and maybe some eduction in-app or NUX in the next few weeks
11:20Darius Kilsteinat which point we hand back over to wellbeing and htey manage Child Safety in the longterm
11:21Darius KilsteinCommunity leads and WB leads were aligned
11:21Darius KilsteinSo eng wise ideally we can get the follow ups done in the next week or so (depending on how long it takes, i dont know what the estimates would be, i'd look to you for that) at which point I hope eng work stops forever
11:21Darius Kilsteinlol
11:26████thanks that makes sense, im scoping out the eng work already for nux changes, shouldn't be more than 1-2 weeks of work based on my understanding of the experience
11:26████will see what in app we want to do, i see the self profile entrypoint, that is prob easier and quicket than qp
11:27Darius Kilsteinlegend! thank you!
11:27████#thedream
11:27████ofc np!