Meta's internal documents produced during litigation.
488 records · How documents are sourced
83 records · All
Messages & email · 2 pp
████: " If we know that a user is underage and they've also explicitly admitted to owning several accounts by hardlinking them via the account centre, we must enforce on all of them, not just the account that's been reviewed. ## Problem As a result of ma…
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Messages & email · 3 pp
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Presentation · 49 pp
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Messages & email · 3 pp
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Presentation · 17 pp
"What makes research sensitive? Sensitive means research that may have comms, policy, or legal risks" "Sensitive Populations • U13 (under 13) children • U18 (under 18) teens • specific race/ethnicity • political/economic group • health or disability traits • …
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Messages & email · 4 pp
"Past research on problematic use on Facebook, as well as prior academic research suggests the existence of a U-shaped curve, where people with a moderate number of sessions report the lowest rate of problematic use. As session count increases, more and more p…
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Research & report · 7 pp
"My daughter ████, now 16, is what we call an experimenting creator. She posts about cars, and in a recent post, someone commented, 'Get back to the kitchen.' It was an awful experience for her -- she tried to report it, to no avail, as this is something…
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Messages & email · 5 pp
Elizabeth Crenshaw: "[W]e're going to create a little infographic/timeline of youth safety efforts… and perhaps just give small heads up to a few reporters but nothing major" ████: "id be slightly nervous about alerting reporters to the fact that these …
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Research & report · 24 pp
"Overall, while IG Reels has generally implemented the SOX controls required for ad products, several areas in content integrity and product features need significant improvements. IA identified 4 High risk, 20 Medium risk, and 3 Low risk observations during t…
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Presentation · 4 pp
"Well-being work is similar to privacy or major social issues like Health and COVID19; it needs to be addressed consistently across our platforms and in an end-to-end manner (encompassing both policy/enforcement and product changes). We're not doing this, whic…
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Messages & email · 3 pp
████: "so, there appears to be a team of lawyers scheduling meetings with individual researchers to question them about well-being research. ████ has already done a one-hour meeting and it sounds like they want more. i just became aware of this, an…
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Messages & email · 8 pp
"I think what we're saying is that we want to guard against any ecosystem/engagement metrics that imply we're hurting the user experience and that we'll rely on research to indicate the upside, but not hold ourselves to measurable upside (improvements in user …
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Messages & email · 6 pp
"Have you ever received unwanted sexual advances on Instagram? 13-15 year olds: 13%/27%"
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Messages & email · 5 pp
████: "Sheryl, Please find the updated Cheat Sheet based on your feedback today: • Added the toplines you wanted from Monika and Antigone's prep docs • Updated with latest figures on hate prevalence and % of hate we remove before seen vs what it was in …
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Messages & email · 4 pp
████: "in the past, the only requirement for age-gating on IG was by advertisers, around brand safety… That's why the relevant infra and code are owned by the IG Ads team ('IG4B') as opposed to Well-being. We never used that infra for Integrity. I don't …
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Messages & email · 2 pp
Alison Lee: "to be honest, i was dismayed that it felt like Adam's response was that we were 'doing enough', going as far as to question 'how much is enough to invest into integrity?'" Alison Lee: "we've repeatedly had to put p1 improvements like precision tu…
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Messages & email · 4 pp
"51% of Instagram users say 'yes' to having had a bad or harmful experience in the last 7 days. Out of those 1% of report and of those 2% have the content taken down (i.e. 0.02%). The numbers are probably similar on Facebook." "21.8% of 13-15 year olds said t…
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Messages & email · 3 pp
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Presentation · 50 pp
"Teens experience harm at higher levels than non-teens" "1. Teens experience a small percent (0.42%) of impressions that are violating current policies but this is ~1.8x higher than for adults and 2-4x higher when weighted by severity across certain violation…
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Messages & email · 3 pp
████: "IG and CI teams recently collaborated to outline the policy violating harm IG teens are exposed to. These results are summarized in the doc... We appreciate your feedback and inputs on this and would like to publish this as a note in closed IG/CI …
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Presentation · 17 pp
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Messages & email · 13 pp
Shruti Bhutada: "So apparently FB published the deck before WSJ and thats really bad practice in comms" Wendy Tegge Gross: "yup" Shruti Bhutada: "I am more worried they keep making this into a bigger fire than hurt." Shruti Bhutada: "And I am hella hurt" S…
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Messages & email · 4 pp
████: "The results of BEEF, the large end-of-half TRIPS-like survey are only being shared in private and select groups, to avoid leaks. Sad new world" ████: "They are being shared in this 66-person secret group. ████ and ████ are in it…
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Messages & email · 11 pp
"They keep saying leaks lower morale… no, Adam the choices you guys make lowers morale" "On one hand we have Miki and ████ literally forcing the product team to make stupid decisions (teens dont want meditation, show lava lamps; or you can have the brea…
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety