Meta's internal documents produced during litigation.
488 records · How documents are sourced
64 records · All
Messages & email · 3 pp
"Our Well-being team has been focused this half on 'defensive' strategies; ways to mitigate the negative effects of Facebook on people's well-being. Problematic Use* is more prevalent than previously thought (12.5 % of people affected). Another 11% of people r…
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Research & report · 36 pp
"Unlike communication with close friends and family, virality is something new we have introduced to many ecosystems (so new that many spell-checkers don't recognize the word) and it occurs because we intentionally encourage it for business reasons." "Unfortu…
2excerpts
Messages & email · 5 pp
████: "Wanted to give an update on our recent age fallback tests and provide Acquisition's recommendation on path forward. TL;DR: Acquisition wants to launch our existing Age Management solution: defaulting to today's date on the registration birthday s…
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Messages & email · 15 pp
████: "Currently on FB, when a user attempts to change their age to under 13, a checkbox to confirm the age is shown on www (not on mobile), an error is generated, and the action is logged in the table 'edit_birthday' (userid, new age, old age, and the e…
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Research & report · 12 pp
"Commonly agreed on facets of problematic use include perceived lack of control over the time spent on Facebook; negative feelings about own Facebook usage (e.g., guilt, regret, shame); and negative life impact for: relationships, sleep, & productivity/work." …
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Research & report · 8 pp
"In a survey with over 22000 Instagram users across United States, India, Japan, Indonesia, Brazil and Turkey, we found that at least 1 in 2 users had experienced at least one mental health related issue in the last 30 days... We found that social comparison, …
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Messages & email · 26 pp
Margaret Stewart: "We are asking for your support to update our policies to: 1. Disallow effects that mimic plastic surgery for first party (FB/IG/MSGR) and third party effects. 2. Disallow default-on settings, including sticky settings, for camera effects and…
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Messages & email · 2 pp
████: "Checkpointing U13 users on DOB change, -3.4M MAP/year hit if launched Context 1. Right now, when users attempt to change their birthday in a logged-in state, we do not allow them to change it to under 13. 2. We need to checkpoint the people who a…
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Messages & email · 3 pp
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Research & report · 8 pp
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Presentation · 30 pp
"But, we make body image issues worse for 1 in 3 teen girls" "More teen girls thought that IG made body image issues worse rather than better" "Most wished Instagram had given them better control over what they saw (except SSI)" "Social comparison has high …
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Presentation · 56 pp
"The heart tab can be overwhelming. It's like if you take off work for a week and you then have emails and they all require individual attention." "I think on IG there can be an expectation to respond within X amount of time... [Choosing to disable push] was …
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Presentation · 17 pp
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Messages & email · 10 pp
"You may recall that last year we temporarily removed some face altering AR effects from Instagram, following questions raised about the potential impact of these effects on mental health. Removing these effects was an interim measure that provided us time to …
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Research & report · 13 pp
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Messages & email · 2 pp
████: "can you see if we're logging who hits this error message ('You cannot select a birthdate that indicates you are under 13 years old')" ████: "Sample query of it shows that there's a little under 2k 'under 13' errors thrown every day" [Redac…
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Messages & email · 3 pp
Shane Witnov: "2 issues that have recently come up discussions with Growth about age management that I'd really appreciate your quick help/take on. We owe a response back to Growth on Wednesday. (Sorry for short notice). 1. How long is reasonable to block a d…
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Messages & email · 2 pp
Wendy Gross: "We recently wrapped research on teens' mental health - how they define it, how they talk about, how Instagram may affect it, and how we can help them. This research was conducted to inform outreach teams on how to build meaningful and impact camp…
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Messages & email · 3 pp
Elisabeth Diana: "Karina - what can we do to address this more bluntly than just playing whack a mole? I'm worried about this https://www.mirror.co.uk/news/uk-news/instagram-fuelling-mental-health-crisis-20551865" [Unattributed]: "My understanding is product…
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Presentation · 69 pp
"The perfect image, feeling attractive, and having enough money are the most likely to have started on Instagram" [Started on Instagram, US n = 565; UK n = 557]: • Have to create the perfect image: US "39%", UK "51%" • Not attractive: US "41%", UK "43%" • Don…
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Research & report · 6 pp
1. "PROACTIVE ENFORCEMENT -- How important is it that we proactively enforce based on age (i.e., try to detect and challenge people lying about their age)?" [a. Background]: • "We have recommended that, by 2021, we use machine learning models to proactively e…
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Messages & email · 5 pp
"We started discussing hiding likes in December 2017 after a joint policy and well-being roundtable in LA to solicit feedback from the community – the discussion revealed how big of negative impact like counts were having, especially on young creators. This le…
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Messages & email · 10 pp
"On Instagram, mental health issues impact one of our core demographics (teens and younger users), as they generally demonstrate lower well-being. Mental health issues are also a leading driver of well-being complaints related to Instagram." "Social media is …
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Presentation · 22 pp
"Overall, teens have significantly more negative experiences than adults. Perceived reach was higher among teens than adults for 11 out of the 18 problem areas that we asked about." "Overall, the perceived reach of negative experiences on Instagram is quite h…
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety