Meta & Children's Online SafetyMeta Defendants' Supplemental Responses and Objections to Plaintiffs' First Interrogatory
Court filing · 14 pp
"Threshold value for autodeletion: 0.94."
Documents
Meta's internal documents produced during litigation.
488 records · How documents are sourced
54 records · All
1excerpt
re: ESP Reporting Deficiencies to the CyberTipline — Response to Senate Judiciary Committee QFRs
Planning & review · 16 pp
"On 11 separate occasions between February and December 2025, NCMEC emailed Meta regarding reports in which a child victim expressed suicidal ideation in a chat log, and Meta failed to escalate the report. NCMEC also raised this issue in at least three bi-week…
1excerpt
Email: Trends in Financial Sextortion: NCMEC CyberTipline data
Messages & email · 67 pp
"Financial sextortion cases predominantly impact boys age 14-17" "1 in 8 Of those who reported impact described thoughts of suicide or self harm." "IG is the leading platform reported for initial meeting [45%]" "IG was the leading platform for both threats …
1excerpt
Plaintiff's Complaint for Abatement and Civil Penalties, New Mexico v. Meta
Court filing · 263 pp
Allegations, not findings. Open the quoted internal records to read the source.
Specifically, with accounts clearly belonging to children, Meta has: • Proactively served and directed them to a stream of egregious, sexually explicit images through recommended users and posts – even where the child has expressed no interest in this content;…
13excerpts
[] IG Search Integrity: Keyword Enforcement Proposal for SCC Less
Presentation · 34 pp
"A key goal in H1 2024 is to improve Safety for Teens. The top opportunity to do this is to improve enforcements on non-recommendable queries such as 'porn', 'meth', 'self harm', and 'skinny body', a gap that many competitors have already addressed." "Current…
1excerpt
Plaintiffs' Second Amended Master Complaint (Personal Injury)
Court filing · 278 pp
Allegations, not findings. Open the quoted internal records to read the source.
[Complaint]: Even though "this is the kind of thing that pisses Apple off to the extent of threatening to remove us from the App Store," as of mid-2020, Meta had no timeline for "when we'll stop adults from messaging minors in IG Direct." That remained true e…
4excerpts
California v. Meta: Complaint for Injunctive and Other Relief
Court filing · 233 pp
Allegations, not findings. Open the quoted internal records to read the source.
[Complaint]: Instagram heavily emphasized content that promoted negative appearance comparison. Fashion and beauty, relationships, "[w]estern pop stars who emphasize their bodies," and images that "emphasize women's bodies generally (e.g., cleavage, swimwear)"…
36excerpts
Teen Support for SSI & ED: Moving towards an industry leading position · IG Well-being
Presentation · 56 pp
"We know that SSI and ED have a significantly disproportionate large teen audience. SSI and ED SWOP among teens is ████ higher than among adults on IG (query). When examining consumption patterns among high consumers (>= 8 pieces of violating content) of…
1excerpt
Email: [Heads Up] Bosnia murder live-streamed on IG
Messages & email · 8 pp
Rori ████: "[E]arlier today a man in Bosnia live-streamed the murder of a woman on IG and claimed to have murdered at least two other people, after which he reportedly took his own life… it is possible Meta may be criticised for the length of time the li…
1excerpt
Leading on IG Youth Protections: A vision for leading the industry · IG Well-being + IG Trust
Presentation · 47 pp
"Scientific evidence suggests that harmful content exposure as well as excessive and problematic social media use primary areas for concern." "Teens who spend more than 3 hours/day on social media face double the risk of poor mental health outcomes"
3excerpts
Youth Well-being: June 14, 2023 Onsite Research Presentation
Presentation · 59 pp
"Problematic Use Definition 1. A perceived lack of control over usage of a technology or social media platform and 2. This lack of control is perceived to lead to negative life impacts (e.g., in domains such as relationships, work/school, sleep, etc)" "Person…
2excerpts
Chat: You'd think we JUST started working on integrity
Messages & email · 2 pp
Melissa ████: "I'm not surprised we have bad hashtags. our search safety team is a few employees who look at a list of popular hashtags every week to decide which to filter out :( it's super low tech… We also do very little to make sure handles are appro…
1excerpt
Instagram Youth Well-being Assurance Audit - Phase 1 Audit Report
Research & report · 19 pp
"The Internal Audit (IA) team has completed the IG Youth Well-being Assurance Audit - Phase 1. This report is rated as 'Significant Improvements Needed' with 3 High, and 14 Medium risk observations." "Key observation themes are summarized below: - Inconsiste…
2excerpts
Chat: Feed Relevance consistently distributes SSI vpvs to teenagers
Messages & email · 2 pp
████: "Can I please see the Mercury project results? ████ led me to ████ who is... not being responsive." ████: "I actually DON'T have access to those results myself, as they were kept pretty confidential... all that is to say, happy t…
1excerpt
Notes from CH and PA review
Research & report · 1 pp
"We have data to show that Teens have higher prevalences of violating content than Non-Teens (1.4x-1.8x SWOP), driven by Bullying (1.9x-3.1x) and SSI (1.8x-3.8x) and Cold Start users have higher prevalence of violating content (1.3x-2.8x SWOP) driven by Nudity…
1excerpt
Chat: these appearance comparisons are made much more frequently on IG vs competitors (including FB)
Messages & email · 4 pp
████: "CWB [Central Well-Being] is advocating that if we want to pursue NAC [Negative Appearance Comparison] measurement, it should go to the VP level" Justin Cheng: "1. Strategy aside, do they have feedback on the NAC survey questions? 2. Why do they t…
1excerpt
Best Practices for Sensitive Research and A/C Privilege
Presentation · 17 pp
"What makes research sensitive? Sensitive means research that may have comms, policy, or legal risks" "Sensitive Populations • U13 (under 13) children • U18 (under 18) teens • specific race/ethnicity • political/economic group • health or disability traits • …
1excerpt
Well-Being Central Investment Nov 2021 Update ()
Presentation · 4 pp
"Well-being work is similar to privacy or major social issues like Health and COVID19; it needs to be addressed consistently across our platforms and in an end-to-end manner (encompassing both policy/enforcement and product changes). We're not doing this, whic…
1excerpt
Youth Offsite - Insights Session
Presentation · 50 pp
"Teens experience harm at higher levels than non-teens" "1. Teens experience a small percent (0.42%) of impressions that are violating current policies but this is ~1.8x higher than for adults and 2-4x higher when weighted by severity across certain violation…
1excerpt
Email: Re: Policy Violating prevalence analysis for Teens
Messages & email · 3 pp
████: "IG and CI teams recently collaborated to outline the policy violating harm IG teens are exposed to. These results are summarized in the doc... We appreciate your feedback and inputs on this and would like to publish this as a note in closed IG/CI …
1excerpt
Chat: none of this is - yet - being reflected in Mark's decision making on head count
Messages & email · 1 pp
Nick Clegg: "Hey - to state the flamingly obvious, the WSJ story about IG and teenage depression and suicide will have a huge impact on regulatory/political pressure on us going forward. Whilst this trend - focus on the impact of our services on kids - was alr…
1excerpt
Chat: On the day a FB rep is pulled apart by US Senators about whether we care enough about children on our services, MZ is going to post about... surfboards?
Messages & email · 4 pp
████: "heads up, team - mark read the Ryan Mac NYT story, specifically the reference to how he posted a video this summer about riding an "electric surfboard". mark is eager to post the following: 'Look, it's one thing for journalists to make false clai…
1excerpt
Email: Well-being product strategy + headcount
Messages & email · 6 pp
"Circling back re: investment needed to strengthen Meta's position on well-being (see original email from Aug below). This investment is important to ensure we have the product roadmaps necessary to stand behind our external narrative of well-being on our app…
2excerpts
Bad Experiences and Encounters Framework (BEEF) Survey: Data collection: June 27 - July 8, 2021
Presentation · 37 pp
"A little over half of respondents (51.6%) experienced at least one issue in the past 7 days" "Issues are largely caused by strangers, with negative social comparison (15.5%) and bullying target (14.6%) having the highest rates of known instigators." "93.8%…
1excerpt
Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.