Meta & Children's Online SafetyPlaintiffs' Master Complaint (Local Government and School District)
Court filing · 325 pp
Allegations, not findings. Open the quoted internal records to read the source.
Documents
Meta's internal documents produced during litigation.
488 records · How documents are sourced
55 records · All
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Plaintiffs' Second Amended Master Complaint (Personal Injury)
Court filing · 278 pp
Allegations, not findings. Open the quoted internal records to read the source.
[Complaint]: Even though "this is the kind of thing that pisses Apple off to the extent of threatening to remove us from the App Store," as of mid-2020, Meta had no timeline for "when we'll stop adults from messaging minors in IG Direct." That remained true e…
4excerpts
Email: NCMEC Escalation
Messages & email · 2 pp
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Feed Ranking HPM
Research & report · 5 pp
"Entire Feed Ranking has a great half. Connected Ranking side, we exceeded our global cap-15 session goal and VPV goal. Blending/IFR joint-holdout also exceeds both global and teen cap-15 session goals. This is nearly mission impossible, when we set up goals i…
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Chat: it is concerning that our systems almost classify [CSAM] as an interest category, and will serve a ton of it if we think a user likes it.
Messages & email · 1 pp
Praveen ████: "shared: Instagram_Instagram_s_Algorithm_Delivers_Toxic_Video_Mix_to_Adults_Who_Follow_Children_-_WSJ.pdf" Tomas Kabbabe: "It is true that the article seems like an intentional hit piece… But at the same time, some of the content shouldn't…
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California v. Meta: Complaint for Injunctive and Other Relief
Court filing · 233 pp
Allegations, not findings. Open the quoted internal records to read the source.
[Complaint]: Instagram heavily emphasized content that promoted negative appearance comparison. Fashion and beauty, relationships, "[w]estern pop stars who emphasize their bodies," and images that "emphasize women's bodies generally (e.g., cleavage, swimwear)"…
36excerpts
Unlocking new networks through school communities
Presentation · 31 pp
"Objective - Unlock the ability for high school and college students to discover and connect with people from school (Phase 01) and provide a safe space to be authentic and build community with schoolmates (Phase 02), to give teens a new reason to join/find m…
1excerpt
Chat: Flagging this new video Horwitz just sent of the AYSF recommendations
Messages & email · 4 pp
Andy ████: "Flagging this new video Horwitz just sent of the AYSF recommendations for one of the Instagram accounts he's used to do this child safety research. Can we please look into this? I'd have assumed at this point the steps we've taken would have…
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Chat: hi this looks pretty bad
Messages & email · 2 pp
Andy Stone: "Hi folks - following up here with a smaller group just to make you aware of something related to Jeff's ongoing reporting of child safety issues on the platform. I don't want to come across as alarmist - and myself have pushed back vociferously on…
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Teen Support for SSI & ED: Moving towards an industry leading position · IG Well-being
Presentation · 56 pp
"We know that SSI and ED have a significantly disproportionate large teen audience. SSI and ED SWOP among teens is ████ higher than among adults on IG (query). When examining consumption patterns among high consumers (>= 8 pieces of violating content) of…
1excerpt
Email: the algorithm is absolutely tuned to maximize engagement in an maximally empirical, principle-less way
Messages & email · 2 pp
"[S]o, relevant to the lawsuits, and some foreshadowing from Mark in Q&A just now –– basically the company position is that time spent and engagement metrics proxy user value and we are 'not' just tuning the algorithm to keep people scrolling as much and as lo…
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Chat: it's literally just mathematically optimizing for vpvs and sessions for teens as with everyone else
Messages & email · 11 pp
████: "Are the compliance people reading the same litigation and legislation that I am?" ████: "I am asking the same question" ████: does ████ realize how the core algo is set up? Like it's literally just mathematically optimizing for…
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Chat: We literally are optimizing teen feeds for engagement.
Messages & email · 3 pp
████: "I feel like i'm reading totally different litigation and legislation than our org leaders… We literally are optimizing teen feeds for engagement. We can change that, but none of the YIPs actually address this core issue." ████: "[D]o we do …
1excerpt
D.C. v. Meta: Complaint for Violations of the Consumer Protection Procedures Act
Court filing · 63 pp
Allegations, not findings. Open the quoted internal records to read the source.
[Complaint]: Only one out of every fifty pieces of content is actually "age-appropriate nutritious, or the sort of content we would like to promote to teens."
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State of Tennessee v. Meta Platforms, Inc. — Civil Enforcement Complaint (unredacted)
Court filing · 75 pp
Allegations, not findings. Open the quoted internal records to read the source.
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Email: Re: adult-minor connections
Messages & email · 5 pp
Monika Bickert: "I wanted to get your thoughts on the options in this doc about how to restrict recommendations of minors and adults to one another. My sense right now is that Product is wedded to Option 1 (status quo: cut out "risky adults" from recommendatio…
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Email: Integrity Support for IG Live
Messages & email · 8 pp
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Email: I'm not going to say it's my personal main focus when I have a number of other areas I'm more focused on
Messages & email · 5 pp
Mark Zuckerberg: "I care deeply about this and we'll continue focusing on being industry-leading with young people, but I'm not going to say [child safety] is my personal main focus when I have a number of other areas I'm more focused on like building the meta…
1excerpt
Chat: there are gaps implementing some previously agreed / documented limitations to adult<>minor connection recommendations.
Messages & email · 2 pp
Amit ████: "We've recently learned that there are gaps implementing some previously agreed / documented limitations to adult<>minor connection recommendations in PYMK on FB and AYSF on IG. As teams have been working to implement, they've bumped into conc…
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Decision: Next Steps in Implementing Adult-Minor Recommendations Policy
Research & report · 13 pp
"Following the first Wall Street Journal article, the Child Safety Task Force has been working to tighten our existing child safety protections. This included work to ensure that Risky Adults (i.e those with specific Malicious Child Safety Actor - MaCSA scores…
1excerpt
IG Mental Well-being: Problematic Use Strategy Review
Presentation · 3 pp
Problematic Use: Definition & Impact "Problem statement: Occurs when people feel they lack control over their usage of technology and this leads to negative life impact (e.g. on sleep, productivity, parenting)" "Importance to key stakeholders: • Experts: Pr…
1excerpt
Email: This is how they have done nothing about Teens on FB in the last decade, and why we need to
Messages & email · 3 pp
████: "Reflecting on ████ comment about the difference between a team that finds and fixes societally important user problems and what the Integrity teams do, I think it's important to recognize what our partner teams do and don't do. Relevance: Cr…
1excerpt
Email: Instagram update 9/11/23
Messages & email · 3 pp
"It's important to remember how crucial teenagers are to Instagram. They are early adopters, tend to have a fair amount of free time, and actively explore their identity… That's why it's so important that we stabilize Instagram teen DAP in countries where the …
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IG Mental Well-being: Take a Break Defaults Review
Presentation · 3 pp
Nearly a quarter of teens exceed Instagram's own problematic use thresholds for overall time spent and late-night use
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.