Meta's internal documents produced during litigation.
488 records · How documents are sourced
488 records · All
Messages & email · 2 pp
Meta employees expressed concern with the "well-being challenge" of "content on IG triggering negative emotions among tweens and impacting their mental well-being (and) our ranking algorithms taking [them] into negative spirals & feedback loops that are hard t…
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Messages & email · 8 pp
Nick Clegg: "Hey – just wondering how we can follow up on the conversation in SG this morning re the case for further wellbeing research? It seems to me we need to significantly accelerate our existing plans – and ideally design a FORT style sharing of underly…
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Messages & email · 1 pp
Nick Clegg: "Hey - to state the flamingly obvious, the WSJ story about IG and teenage depression and suicide will have a huge impact on regulatory/political pressure on us going forward. Whilst this trend - focus on the impact of our services on kids - was alr…
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Messages & email · 4 pp
████: "heads up, team - mark read the Ryan Mac NYT story, specifically the reference to how he posted a video this summer about riding an "electric surfboard". mark is eager to post the following: 'Look, it's one thing for journalists to make false clai…
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Messages & email · 1 pp
Arturo Bejar: "It's been almost two years since I started supporting the Well-being team at Instagram. During that time and through my conversations with people I have found what, in my experience, is the most important thing for Instagram to be working on. I …
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Messages & email · 2 pp
████: "Hi ████! Wanted to raise something with you--was going to post this as a reply on Pratiti's post sharing Nick's letter, but decided to provide the feedback privately instead. I wonder if this is something we can raise with our comms team (or…
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Messages & email · 12 pp
Adam Mosseri: "Announcing this after my testify is worse than before, and we talked this. It will leak, and it will make it look like I was hiding something. It also will make claims I make about research in testimony less credible."
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Messages & email · 10 pp
Pratiti Raychoudhury: "I know I am preaching to the choir, but given last week's events, I feel even more convinced that we need to make more progress on well-being on the product side. From everything I am hearing (second hand) that there will be no headcount…
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Messages & email · 3 pp
Nick Clegg (9/14/2021, forwarding the story to Alex Schultz and Pratiti Raychoudhury): "...this is going to feed directly into ongoing regulatory/legislative actions in UK (On Line Harms Bill), US, EU and elsewhere. My guess is of the barrage of stories that t…
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Messages & email · 3 pp
Miki Rothschild: "[W]ith the recent PR fire TikTok has seen around inappropriate content for teens (see here), we were chatting within Youth XFN about our own deficits when it comes to discoverability, namely: (1) it's still very easy to find borderline and so…
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Messages & email · 3 pp
████: "before my time (when covid hit), the decision was made to prioritise our (tiny) amount of review capacity for English only, FB only… which means 1% of total report. Our goal this half it to be able to deal with 100%... and i'm pretty shocked i had…
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Research & report · 9 pp
"Reels featuring kids/tweens, and teens (i.e., 0-15) dancing and posing are pervasive, and often show up on people's Reels experience, even in cold starts. While much of this content is benign (they may be uninteresting to users, but not necessarily harmful), …
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Research & report · 10 pp
"Our overall growth in the US has plateaued and we've recently seen concerning decline in US Teen growth, especially with early teens, indicating an existential threat for not just IG but the company overall. The Growth team's top goal this half is to reverse …
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Research & report · 9 pp
"A lot of NSC has been attributed to celebrities and influencers, and we've currently been looking at controls and ranking to solve this." "However, it's not an influencer problem, it's a culture problem. Those influencers might be responding to Instagram's c…
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Messages & email · 4 pp
████: "do you happen to have anyyyy screenshots of recent [TikTok]] take a break?? or know how long i need to scroll for to find it lol" ████: "i'm trying to make a case for why we can't water down our Take a Break" ████: "so i want to show…
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Messages & email · 2 pp
Stephanie ████: "Jeff Horwitz has a leaked social comparison research deck from 2020, he's writing a story that essentially argues that IG's design is inherently bad for teenage girls (leads to SSI, poor mental health, dysmorphia) and is not something we…
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Messages & email · 3 pp
████: "I'm not sure if folx have reached out to you about this deck from you and ████ last year." ████: "It was unfortunately leaked to a reporter and there are some questions coming up about some of the insights stated in there" ████…
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Messages & email · 6 pp
"Circling back re: investment needed to strengthen Meta's position on well-being (see original email from Aug below). This investment is important to ensure we have the product roadmaps necessary to stand behind our external narrative of well-being on our app…
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Messages & email · 19 pp
████: "you can build something smarter, than default by private, for example not letting ppl who are 2+ degrees from you or some measure of "familiarity" get intouch with you" Darius Kilstein: "This was never really about increasing safety… It was all f…
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Messages & email · 1 pp
████: "Most relevant Google/Youtube Well-being changes to our team... 'On YouTube, we'll turn on take a break and bedtime reminders and turn off autoplay for users under 18.'" ████: "Turning off autoplay for teens seems like a huge move!" [Redact…
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Research & report · 12 pp
"During the initial testing of Daisy controls there were two approaches to the default setting. While some teens had the choice to hide their like counts (opt-in condition), others had their like counts hidden for a period of time and then were given the optio…
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Messages & email · 3 pp
████: "#wut PBD" ████: "Private by default :)"| ████: "Ok got it… Sorry for being a dumb n00b, but boosting is what, having new teens content ranked higher so they get more engagement or am I way off?" ████ it was about boosting teen…
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Messages & email · 1 pp
Bryce Jon Bartlett: "I think there is a tradeoff in B&H with other values (like voice, creation, and community). I think that a successful vision is more about transparency, fairness, and balancing competing values than about eliminating B&H or offensive conte…
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Research & report · 3 pp
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety