Meta's internal documents produced during litigation.
488 records · How documents are sourced
488 records · All
Messages & email · 7 pp
████: "the nielsen study does show causal impact on social comparison 😬" ████: "I know - I remember that. specifically remembering ████ saying that's the outcome he stands behind."
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Presentation · 3 pp
"[S223016] Mistakenly autoclosing VHS/EHS jobs (e.g. terrorism, suicide, child nudity), due to a logic mapping issue that was put in place in March as part of WFH response, affecting ~10% of all auto-close traffic (~415K jobs/week). Fix has shipped to 100% and…
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Messages & email · 3 pp
Kristin Hendrix: "Quick heads up on the WB stuff - Lori was looped into this by virtue of her collabs w/ central. I'm working through it w/ Pratiti and have only asked Lori to share some prior research we've done at IG that has led us to focus on social compar…
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Research & report · 7 pp
"Teen girls perceive Instagram as the 'worst' social media app in terms of body and appearance comparison." "Appearance-based comparison is common on Instagram. One-third (33%) of people say they compare their appearances to others' often or always. Nearly ha…
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Research & report · 5 pp
"TL;DR - Roughly ~10% of reels associated to trends could come from underage users (<13) - We plan to scale mimicry by amplifying trends in H121 potentially making the size of the problem bigger - It seems that we are not equipped integrity wise to address th…
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Messages & email · 3 pp
"We could reduce precision thresholds for quarantine or auto-delete but given maturity of classifiers and harsh penalties for child safety offenses, we do not recommend this." "████ (PM) & I are aligned that this is not a viable path forward ATM because…
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Messages & email · 9 pp
"Pure Daisy did not ship because it was not impactful from the lens that IG was evaluating previously and was pretty negative to FB metrics."
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Research & report · 3 pp
"Build efficiency and decrease our ID verification backlog from ~500k to <6k jobs through automation (both auto-reject and auto-accept)." "Review of the account photos to determine if user is <13 years old, and if so, user is checkpointed" "Size: ~780k" "Goal…
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Presentation · 19 pp
"TLDR: The Reels ecosystem makes it more vulnerable to integrity challenges" "1 There are multiple Reels teams launching a high volume of product improvements, leading to increases in sexually suggestive and objectionable content." "2 The focus on entertainm…
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Presentation · 25 pp
"There are multiple (15+) teams working on Reels launching a high volume of product improvements (200+ on 2021 H1).This product pace and complexity is leading to greater volatility in integrity." "We released a high volume (200+ in H1 2021) of product launche…
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Research & report · 23 pp
"We believe that in addition to building an age appropriate experience with guardian supervision we must build some sticky new features that are built for Tweens first in order to make the experience truly compelling to Tweens. We hosted a design sprint to exp…
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Research & report · 16 pp
"We limit the amount of information in notifications because we want people to come onto the site. A few years ago we stopped sending out emails telling you what happened – e.g. telling you what your friend did – instead we just say 'someone commented on your …
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Messages & email · 5 pp
"What pain points do Black users aged 13-14 experience on Instagram?" "Young Black users of Instagram report experiences of cultural appropriation and race-based negativity on the platform. Coupled with perceptions of algorithmic bias (that Instagram's algori…
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Research & report · 17 pp
"Should we allow augmented reality (AR) effects that promote beauty standards only attainable through plastic surgery? We're seeing a rise in popularity of beauty effects – both in creation and use – which has reinvigorated the conversation on the stance that …
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Messages & email · 3 pp
Robert Michael Sherman: "We talked with them a year ago about youth issues, which was when we had the discussion around age verification. One takeaway from that was that we should begin advocating for platform-level/industry-level solutions as opposed to FB 'o…
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Presentation · 36 pp
"Examples of bad experiences often in policy gaps… Thinspiration… Easy to find content adjacent to eating disorder part of SSI and to broader social comparison and body image issue-triggers."
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Messages & email · 5 pp
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Messages & email · 14 pp
"The [Content Operations] human review capacity for CEI is at ~30%; [Content Operations] Safety suspects this will continue to be true for many more months to come for large pools of queues with <20% projected supply for the near future."
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Messages & email · 3 pp
Pouya ████: "BTW this SEV is particularly painful. Thousands of minors have been reporting IIC T1 abuse and even though we knew that there is IIC T1 going on (more than 50% of which is sextortion which can lead to suicide) we haven't done anything. We ha…
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Messages & email · 4 pp
Wendy Gross: "people feel low and then content makes them feel worse" ████: "but this should support our 'feeding the spiral' theory right? regardless of who starts it, someone feeling bad sees content that makes them feel bad, they engage with it, and …
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Messages & email · 3 pp
Darius Kilstein: "I wonder what % of grooming happens from people with at least 1 NFX action? Like maybe there's a solution for non mutual friending that does not require a prior action against them" ████: "The issue here is that people lie, and we know…
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Messages & email · 4 pp
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Messages & email · 3 pp
Kyle Andrews: "We can't give people the ability to say they're under 13, right? So maybe there's also an 'other' category?" Wendy Tegge Gross: "I've been given a hard no to other category" Wendy Tegge Gross: "especially if the upper end is a 46+, since other…
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Research & report · 15 pp
"Seeing more posts with high Like counts (10+ for friends, 10K+ for verified accounts) is associated with feeling worse: more negative and less positive social comparison." "Like counts are likely more strongly associated with negative comparison than comment…
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety