Meta's internal documents produced during litigation.
488 records · How documents are sourced
488 records · All
Presentation · 65 pp
"Teen needs are a function of biological development… Social media apps can fill these evergreen teen jobs" "Instagram has an existential crisis with Teens who are turning to other platforms. Retaining teens is key to the long term health of our business and …
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Presentation · 66 pp
"33% of teen sessions between 12 am and 4 am start due to a notif (26% receive and click after midnight)" For users with late night PU behaviors: "An average of 40% of teen's sessions, start from a notification or an app badge." and "18% of dau start a sessio…
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Research & report · 3 pp
"FACEBOOK'S INSIGHTS WORK: PROBLEMATIC USE External research has [ HYPERLINK "https://akjournals.com/view/journals/2006/8/1/article-p169.xml" \h ] that excessive use of social media can result in riskier decision-making patterns associated with substance use …
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Presentation · 10 pp
"we estimate that 18.3% of IG teen users exhibit behaviors associated with PU." "negative impact of poor sleep is well-documented (ref) and this is where we have coverage gaps for ~8% of teens" "Previous research which linked problematic Facebook use to late…
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Presentation · 15 pp
"Insiders and voters hated claims that social media is not addictive. Insiders and voters generally anchor heavily on their own personal experience and don't trust research. ... Avoid making any mention of addiction. Instead, make a commitment to address conce…
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Messages & email · 4 pp
████: "We took into account severity but it was in the sense of, do we have causal evidence in the literature that these behaviors lead to negative life impact" ████: "For late night use, the negative impacts, such as on work/school performance an…
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Messages & email · 3 pp
George Volichenko: "This is a celebration post to call out that the Mental Well-Being team has accomplished the primary P0 goal for the half: 'Reduce experiences of problematic use and negative appearance comparison. Goal metric: % of weekly active teens meani…
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Presentation · 105 pp
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Research & report · 5 pp
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Messages & email · 2 pp
Alison Lee: "it doesn't make sense because UXR used to be embedded into product pillars, which then rolled up into app hierarchies (Instagram research) which then would roll up into FOA structures. but because of the leaks any and all researchers who work in s…
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Research & report · 1 pp
"We have data to show that Teens have higher prevalences of violating content than Non-Teens (1.4x-1.8x SWOP), driven by Bullying (1.9x-3.1x) and SSI (1.8x-3.8x) and Cold Start users have higher prevalence of violating content (1.3x-2.8x SWOP) driven by Nudity…
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Messages & email · 3 pp
Ashley Yuki: "Hey John, We want to give you a heads up on an upcoming regulatory driven launch of blocking age collection on IG in order to get your feedback ahead of finalizing the launch decision with Adam and the other IG Leads. This blocking experience wou…
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Planning & review · 2 pp
"Meta's reporting to the CyberTipline has taken the appearance of a compliance exercise, rather than a crucial child protection mission to ensure children are safe from exploitation on its platforms." "Earlier this month, Meta advised that over 600,000 otherw…
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Research & report · 4 pp
"User impact: Teens receiving DM requests from unconnected adults, breaking public commitment that we made. 2 specific potential issues being investigated: "Account without predicted age (but with stated age) potentially are not included in the logic to block…
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Messages & email · 4 pp
████: "CWB [Central Well-Being] is advocating that if we want to pursue NAC [Negative Appearance Comparison] measurement, it should go to the VP level" Justin Cheng: "1. Strategy aside, do they have feedback on the NAC survey questions? 2. Why do they t…
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Presentation · 29 pp
"1. Teens are receiving many unwanted DM requests (DMs from unconnected people), leading to integrity risk and slowing down new teen acquisition 2. Unwanted DM requests to teens are 'nearly all from people with no mutual followers. 3. We should default teens i…
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Presentation · 9 pp
"But to date, we have limited data on how to speak to parents about our efforts in the well-being and safety space" "Over the past few years, fewer Teen and Non-Teen respondents are saying that Instagram… is an app that cares about its users (CAU)... is a pla…
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Presentation · 44 pp
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Messages & email · 3 pp
Paniz ████: "I'm writing to enlist some urgent support from IG to mitigate legal and legitimacy risks we're facing in the Adult Sexual Exploitation, Child Safety and Terrorism space. Context: Adult Sexual Exploitation (StopNCII.org), Child Safety (NCMEC)…
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Messages & email · 2 pp
Santhosh Vinod: "We're looking for surface integrity representation for AYMF to reduce preference amplification." Dennis ████: "what is preference amplification?" Santhosh Vinod: "Recommender systems can 'rabbit-hole' users into a certain type of conte…
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Messages & email · 9 pp
"Thanks for the feedback! Team will keep meaningful adoption and leave as a % but does not believe we have a path to hitting that goal so would like to request we reduce from 0.6% to 0.25% given the tactics we have aligned and prioritized for this half." "Rev…
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Research & report · 4 pp
We currently preserve underage data for up to 180d after being disabled - Youth pXFN have warned us that this is not defensible to regulators (particularly COPPA)
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Research & report · 73 pp
"[T]he majority of clinicians believe that social media can be addictive (US:85%, UK: 79%, BR:84%)"
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Research & report · 9 pp
"Monitoring SLA and job inventories (enforcement, appeals) / Taking actions to prevent SLA dropping, backlogs building, or jobs expiring: Maintaining our commitments to enforce underage policies and unblock falsely checkpointed accounts within a reasonable tim…
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety