Meta's internal documents produced during litigation.
488 records · How documents are sourced
488 records · All
Messages & email · 5 pp
Monika Bickert: "I wanted to get your thoughts on the options in this doc about how to restrict recommendations of minors and adults to one another. My sense right now is that Product is wedded to Option 1 (status quo: cut out "risky adults" from recommendatio…
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Messages & email · 8 pp
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Messages & email · 5 pp
Mark Zuckerberg: "I care deeply about this and we'll continue focusing on being industry-leading with young people, but I'm not going to say [child safety] is my personal main focus when I have a number of other areas I'm more focused on like building the meta…
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Messages & email · 2 pp
Amit ████: "We've recently learned that there are gaps implementing some previously agreed / documented limitations to adult<>minor connection recommendations in PYMK on FB and AYSF on IG. As teams have been working to implement, they've bumped into conc…
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Research & report · 13 pp
"Following the first Wall Street Journal article, the Child Safety Task Force has been working to tighten our existing child safety protections. This included work to ensure that Risky Adults (i.e those with specific Malicious Child Safety Actor - MaCSA scores…
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Presentation · 3 pp
Problematic Use: Definition & Impact "Problem statement: Occurs when people feel they lack control over their usage of technology and this leads to negative life impact (e.g. on sleep, productivity, parenting)" "Importance to key stakeholders: • Experts: Pr…
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Messages & email · 3 pp
████: "Reflecting on ████ comment about the difference between a team that finds and fixes societally important user problems and what the Integrity teams do, I think it's important to recognize what our partner teams do and don't do. Relevance: Cr…
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Messages & email · 3 pp
"It's important to remember how crucial teenagers are to Instagram. They are early adopters, tend to have a fair amount of free time, and actively explore their identity… That's why it's so important that we stabilize Instagram teen DAP in countries where the …
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Presentation · 3 pp
Nearly a quarter of teens exceed Instagram's own problematic use thresholds for overall time spent and late-night use
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Messages & email · 3 pp
████: "BTW - through the protocol to identify over-age and under-age we probably have experience in identifying if a user is a teen." ████: "We do - however, we do not trigger an Age Verification in such a case today given the potential revenue im…
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Presentation · 28 pp
"Key observation themes are summarized below: - Inconsistent suppression on data collection of contact information for teens during the business account conversion; Lack of suppression on data collection for users with unknown age - Inaccurate and insufficien…
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Messages & email · 3 pp
Michel Protti: "You around? Any chance I can call you for 5 mins re: Arkansas?" Michel Protti: "Will try quick message thread - my take on this escalation is that, if we get a stay, we should clearly hold on our compliance plan while we assess the landscape g…
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Research & report · 11 pp
"Almost all participants thought that younger users and new users should be defaulted to private" "• Almost all participants across ages believed that a young person's account (e.g., anyone below 11-13, and in some cases up to 15) should automatically be priv…
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Messages & email · 8 pp
Rori ████: "[E]arlier today a man in Bosnia live-streamed the murder of a woman on IG and claimed to have murdered at least two other people, after which he reportedly took his own life… it is possible Meta may be criticised for the length of time the li…
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Messages & email · 7 pp
"OUR FACEBOOK GOAL METRICS...Business Value: Revenue Weighted Time Spent (rTS)" "ANNOUNCING OUR GOAL METRIC TARGETS... Business Value: rTS: 238.7M (-0.9% YoY)"
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Messages & email · 2 pp
"Teens are still developing, novelty-seeking and impulsive . . . Cool, so we probably shouldn't have ranking primarily driven by p(eyeballtime) and p(engagement), which is how it currently works."
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Messages & email · 5 pp
"Non-personalized ads is not a tenable user experience and undermines AFS, given adoption for AFS is predicated on the fact that we are not able to offer non-personalized ads but if we do this for Youth, there may also be a push for us to do this for adults. A…
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Presentation · 47 pp
"Scientific evidence suggests that harmful content exposure as well as excessive and problematic social media use primary areas for concern." "Teens who spend more than 3 hours/day on social media face double the risk of poor mental health outcomes"
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Presentation · 3 pp
"Over the last two years, MWB has been focused on understanding and reducing problematic use for Instagram Users." "Why does problematic use matter? Research and analysis has revealed three primary reasons for reducing problematic use: 1. Teen WB: Research h…
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Research & report · 2 pp
"We want to share a summary of learnings and suggestions for next half in this post... Given sampled teen and overall data, we verified that (1) more teen data leads to consistent teen NE wins and wins for overall NE in most cases; (2) teen data is more effici…
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Presentation · 59 pp
"Problematic Use Definition 1. A perceived lack of control over usage of a technology or social media platform and 2. This lack of control is perceived to lead to negative life impacts (e.g., in domains such as relationships, work/school, sleep, etc)" "Person…
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Messages & email · 2 pp
Melissa ████: "I'm not surprised we have bad hashtags. our search safety team is a few employees who look at a list of popular hashtags every week to decide which to filter out :( it's super low tech… We also do very little to make sure handles are appro…
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Messages & email · 44 pp
"For Child Safety, all reports should generate an SRT job. We found that around 30% of FB profile reports did not result in job creation."
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Messages & email · 1 pp
"Holy shit the WSJ article on Instagram and pedo recommendations is brutal"
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety