Meta's internal documents produced during litigation.
488 records · How documents are sourced
488 records · All
Presentation · 69 pp
"The perfect image, feeling attractive, and having enough money are the most likely to have started on Instagram" [Started on Instagram, US n = 565; UK n = 557]: • Have to create the perfect image: US "39%", UK "51%" • Not attractive: US "41%", UK "43%" • Don…
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Research & report · 6 pp
1. "PROACTIVE ENFORCEMENT -- How important is it that we proactively enforce based on age (i.e., try to detect and challenge people lying about their age)?" [a. Background]: • "We have recommended that, by 2021, we use machine learning models to proactively e…
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Messages & email · 5 pp
"We started discussing hiding likes in December 2017 after a joint policy and well-being roundtable in LA to solicit feedback from the community – the discussion revealed how big of negative impact like counts were having, especially on young creators. This le…
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Messages & email · 10 pp
"On Instagram, mental health issues impact one of our core demographics (teens and younger users), as they generally demonstrate lower well-being. Mental health issues are also a leading driver of well-being complaints related to Instagram." "Social media is …
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Presentation · 22 pp
"Overall, teens have significantly more negative experiences than adults. Perceived reach was higher among teens than adults for 11 out of the 18 problem areas that we asked about." "Overall, the perceived reach of negative experiences on Instagram is quite h…
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Research & report · 40 pp
"After opening the SparkAR product globally to third party creators, we've seen a rise in beauty related filters, both in creation and use… This has reinvigorated a conversation about our policies (both internal and external) on beauty effects and the stance t…
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Research & report · 10 pp
"There are reasons to worry about self-control and use of our products. I think the biggest problems people have are: (1) compulsive use, to fill gaps in their time, and they end up spending more time than they'd like, instead of spending time with their famil…
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Messages & email · 3 pp
████: "so if we get the nielsen results back, if they are good would we publish or is there no intention of publishing?" ████: "we CAN publish -- we just aren't planning on it" ████: "ok. and just curious, do we think the results will be th…
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Messages & email · 3 pp
Adam Mosseri: "We kicked off a bunch of work in 2017 that ended up being mostly folded into MSI. It was largely a research effort with some support from me to turn it into experiences. There are researchers both in Core Data Science (mostly ████) and the…
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Messages & email · 3 pp
████: "I just caught up with Brett W and he forgot to give us some relevant feedback in the morning review around private accounts. It seems that in the Tuesday review for Well-being, Adam and Vishal both pushed on us starting to move towards creating ac…
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Research & report · 11 pp
"The impact of Facebook Inc.'s products on people's well-being is a complex topic that we haven't fully understood yet. However, we have sufficient information to warrant action now, while we continue to deepen our understanding." "Despite all the positive ef…
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Presentation · 91 pp
"Instagram is an inevitable and unavoidable component of teens lives. Teens can't switch off from Instagram even if they want to." "Instagram has become the ID card of this generation. It is the go-to tool for both measuring and gathering social prestige." "…
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Research & report · 15 pp
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Research & report · 21 pp
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Research & report · 4 pp
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Research & report · 53 pp
"We may be facilitating possible groomers finding young people through following, hashtags, explore, and search." • "Created two test users" • "One followed teen hashtags" • "One followed sexy teen accounts" [1. Discoverability]: • Problem: "IG recommend…
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Messages & email · 2 pp
Joel Kaplan: "In the meantime, wanted to provide a bit more color re the policy POV on the points Will raises. Our views are that:" 1. "We agree that it's most important to make quick progress around age verification with respect to FB and especially IG—this i…
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Research & report · 17 pp
"We are on track to beat top-line goals across DAP, MSI, sessions and time spent. In particular, visitation to Facebook ('sessions') has angle changed upwards this half compared to 2018. Both time & sessions are growing across all regions and session is also g…
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Presentation · 22 pp
"Overall, teens have significantly more negative experiences than adults. Perceived reach was higher among teens than adults for 12 out of the 14 problem areas that we asked about." "Seeing SSI content and seeing someone get bullied or harassed top the list i…
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Presentation · 44 pp
"We sourced suicide and self-injury admission content from an external partner" "Hypothesis: We would not provide resources to any users or delete violating content as we expected neither user nor proactive reports on them" [Problem #1 – Detection Test]: • P…
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Messages & email · 4 pp
David Ginsberg: "Mark, As part of the contingency headcount process we are requesting additional headcount to fund the 'Well-being 10x' initiative." "Current research (internal and external) tells us that despite all the positive effects that FB provides (e.g…
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Messages & email · 1 pp
Eduardo ████: "I believe everyone knows that I'm an advisor at an anti-human trafficking non-profit. The moment Backpage was taken down, all of their data showed that IG had become the leading two-sided marketplace for human trafficking. This is somethi…
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Presentation · 22 pp
"We have defined 'problematic use' as the combination of lack of control + negative life impact from FB use" "This was informed by the academic literature, but is not an official definition - it could be argued to be both too lenient and too narrow" "There i…
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Messages & email · 29 pp
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Sources: published internal records, unsealed discovery exhibits and court filings in MDL 3047 and related litigation. An allegation in a filing is not an independently verified fact.
Meta & Children's Online Safety