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Plaintiff's Complaint for Abatement and Civil Penalties, New Mexico v. Meta

Plaintiffs' filing17 Jan 2024

Narratives:Knowledge Profits over Safety

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13 excerpts

“We've seen over and over that many recs are generated from collaborative filter sources so if a person accidentally engaged (or baited to engage) with a non-recommendable content/entity they'll be sucked into a rabbit hole.”
“A November 2019 presentation entitled 'IG Notification Systems Roadshow'" …”
“The age-verification group was awaiting approval to "increase our supply of human reviewers to burn down the backlog.”
“Pavni Diwanji advised Adam Mosseri that the "state of mental wellbeing on IG needs work." …”
“Integrity teams are facing increasing barriers to building safeguards" because safety efforts were "prematurely stifled or severely constrained by key decision makers," and that Meta was "roll[ing] back" "functioning safeguards" because of "fears of public and policy stakeholder responses." …”
“An internal chat captured two Meta employees discussing whether Meta was "creating a world of addicted monsters" in response to a documentary making that claim. …”
“ED content is too narrowly defined by our policies so we under-enforce on what the broader public might consider to be ED content”
“Systrom replied to Zuckerberg on April 21, 2017 to note that issues were equally bad at Instagram, where "[l]ast weekend a boy shot himself on IG live" and there were an average of three live videos a week involving "imminent danger from issues ranging from self harm to child exploitation.”

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Meta & Children's Online Safety
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