Meta & Children's Online Safety"For Child Safety, all reports should generate an SRT job. We found that around 30% of FB profile reports did not result in job creation."
Unnamed employee
Profits over Safety
People in the archive
Monika Bickert
Published excerpts and testimony that name this person.
Names come from recorded metadata. Being named does not mean a person wrote or said every passage. Only differences in capitalisation and spacing are combined; initials, titles and nicknames stay separate.
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"I would be strongly supportive of the pause on approving beautification effects into the Spark AR platform while that review is underway. We are in a very bad place attempting to defend this, especially for young teenage girls who are the primary audience of these filters"
Elisabeth Diana: "Karina - what can we do to address this more bluntly than just playing whack a mole? I'm worried about this …
Elisabeth Diana · Karina Newton and an unnamed employee
KnowledgeConcealment
"Of all the known violating content reviewed by reps as part of this golden set [of known-violating CSAM profiles and content], they would have taken down only ~1 in 5 profiles and ~2 in 5 pieces of content."
Some user reports have not been accurately handled by Meta… The key concern had to do with reports of potential child safety issues not being addressed by Meta… we anticipate that …
Unnamed employee
Profits over Safety
"The IG Wellbeing team does not sufficiently enforce bi-directional filtering between minors and potential violators on recommendation surfaces. As a result, the potential violators may bring harm to minors through the Reels surface."
Overall, while IG Reels has generally implemented the SOX controls required for ad products, several areas in content integrity and product features need significant improvements. …
Unnamed employee
Knowledge
"We are still missing violating content when it is reported to us more often than we would like. Of the violating child safety content that is reported to us we successfully take down 31% on Facebook and 17% on Instagram."
[W]e are still missing violating content when it is reported to us more often than we would like. …
Unnamed employee
Profits over Safety
45% of children age 9-12 use Facebook daily and 40% use Instagram daily
Thorn Report: - 45% of children age 9-12 use Facebook daily. - 40% of children age 9-12 use Instagram daily. …
Unnamed employee
Knowledge
A livestream depicting a murder-suicide on IG Live was left online for three hours
Rori ████: "[E]arlier today a man in Bosnia live-streamed the murder of a woman on IG and claimed to have murdered at least two other people, after which he reportedly took …
Sayed Otaru and names withheld in filing
Knowledge
"Regarding the reporting flow, I agree it is more than pretty bad and suggests we want to deter underage reporting."
Monika Bickert: "Hey there. I was trying to report this profile for being underage and got a weird error message that reporting was not available. …
Monika Bickert · Antigone Davis and names withheld in filing
Profits over Safety
"I'm sorry to share these images and I know your team do amazing work. But I'm really worried that the line we are drawing on what self harm content is allowed is in the wrong place... we will lose the public on this as it just isn't what people want their children to be able to find."
Chris Norton: "I'm sorry to share these images and I know your team do amazing work. …
Chris Norton · Adam Mosseri · Nick Clegg
Knowledge
Margaret Stewart (on lifting cosmetic surgery ban): "I don't think it's the right call given the risks... I just hope that years from now we will look back and feel good about the decision we made here."
Hey there, thanks for getting back to us on this. …
Margaret Stewart
Profits over Safety
Mass Violence, Extremism, and Digital Responsibility
Asks what technology identifies warning signs someone may misuse a gun, and whether such cases are reported to police. Says Meta uses AI to flag early warning signs like gun violence and self-harm, and refers cases to law enforcement.
Meta executives debated how much to restrict recommendations of minors and adults to one in order to balance safety against growth
Monika Bickert: "I wanted to get your thoughts on the options in this doc about how to restrict recommendations of minors and adults to one another. …
Monika Bickert · Kevin Martin · Joel Kaplan
Profits over Safety
"It struck me that the bottom line is that IG is violating our policies — not users! IG is choosing to display images in a violating way for any policy area where the caption matters. We have to build a system of labeling images as 'caption-dependent' for topics like hate, violence, bullying, SSI so that we can avoid search results."
Monika Bickert: "Yes, the policies are that we allow cries for help (often called admission or ideation) but don't allow celebration or encouragement of self-harm. …
Monika Bickert and names withheld in filing
KnowledgeConcealment
"the way IG displays stuff in search definitely violates our policies"
Guy Rosen: "How are you holding up?" Guy Rosen: "Sorry everything is blowing up :(" …
Guy Rosen · Monika Bickert
ConcealmentKnowledge
Nick Clegg (on lifting cosmetic surgery filter ban): "We would – rightly – be accused of putting growth over responsibility"
Sheryl – this has now gone back to Mark, I added you to the email thread. …
Nick Clegg
Profits over Safety
Nick Clegg asked Mark Zuckerberg for more investment for well-being
Circling back re: investment needed to strengthen Meta's position on well-being (see original email from Aug below). …
Unnamed employee
Profits over Safety
"my central concern is that we don't have a simple, human answer to why IG carried harrowing self harm images that no reasonable person think should have appeared, and which seem to serve no self-help purpose whatsoever."
Monika Bickert: "Nick, I just want to set expectations since I see that someone said Content Policy agreed to these changes. …
Monika Bickert · Nick Clegg
ConcealmentKnowledge
"our present policies and public stance on teenage self harm and suicide are so difficult to explain publicly that our current response looks convoluted and evasive... The fact that we have age limits which are unenforced (unenforceable?) and that there are, as I understand it, important differences in the stringency of our policies on IG vs Blue App makes it difficult to claim we are doing all we can."
Chris Norton: "As you might know, the Sunday Times will tomorrow run a (likely) front-page story with 30 families of suicide victims accusing Instagram of killing their children. …
Chris Norton · Nick Clegg · Monika Bickert
Profits over SafetyKnowledge
Nick Clegg: "We are not on track to succeed for our core well-being topics (problematic use, bullying & harassment, connections, and SSI),* and are at increased regulatory risk and external criticism."
Mark KX, Pratiti and ████ have put together the proposal below for additional investment to strengthen our position on wellbeing across the company. …
Nick Clegg
Profits over Safety
"I would urge us to think again about why we are allowing [SSI] imagery to stay up – it is truly horrific and our clients, especially those that are parents are finding it very difficult to square."
Steve Hatch: "TLDR: We have seen a slowdown in spend immediately following the BBC report though to date no major advertiser has pulled all spend or taken a negative public …
Steve Hatch · Nicola Mendelsohn · Sheryl Sandberg
KnowledgeProfits over Safety