Addiction & problematic use

"Behaviors associated with perceived low control reflect high + frequent usage, response to notifications, evening + passive time spent, and specific behaviors like no engagement repeat sessions and surface switching."

Rates of perceived low control are similar for youth and adults, with low attentiveness (~31-35%) more common than low capability (16-20%)." …

Unnamed employee

Knowledge

"This would support enacting more limits on autoplay of next videos that occurs across surfaces, and/or adding pauses or friction."

Stories usage is the strongest and most consistent predictor of low control. …

Unnamed employee

Knowledge

"The paper discusses individuals' expectation of feedback and so one could think up a headline along the lines of 'Facebook users conditioned to seek feedback' or some sort of Pavlovian reference."

13. Are there any controversial or "FB unfriendly" headlines that someone (e.g. a Facebook critic who may be looking for "clicks") could write about this paper? …

Unnamed employee

Concealment

"Teens' average scores across scales assessing sense of control (attentiveness and capability) indicate they report lower control, on average, over various aspects of their use of IG and TikTok compared to other apps."

Unnamed employee

Knowledge

"Avoid making any mention of addiction"

Insiders and voters hated claims that social media is not addictive. Insiders and voters generally anchor heavily on their own personal experience and don't trust research. ... …

Unnamed employee

Concealment

"When reward was reached less often or slower than expected, people described opening the app habitually and using it passively instead of intently. This was the case for many of our participants regarding Instagram."

████: "Reward is the satisfaction one feels when they achieve the desired outcome from actions they have taken to fulfill a need. …

Names withheld in filing

Knowledge

"We know notifications has an harmful effect on teen usage."

The heart tab can be overwhelming. It's like if you take off work for a week and you then have emails and they all require individual attention." …

Unnamed employee

Knowledge

"Personally, I think problematic use is a valuable area to invest understand time in. But I'm not a big believer in having a well-being/integrity product team approach. I think it'll require more fundamental changes to our goals, what type of work they incentive, and therefore how core mechanics work (feed design, ranking, sharing, notifs)."

Kristin Hendrix: "Quick heads up on the WB stuff - Lori was looped into this by virtue of her collabs w/ central. …

Kristin Hendrix · Adam Mosseri · Max Eulenstein

KnowledgeProfits over Safety

████: "Honestly the only insight I see in these charts is that teens are really into using IG at 11pm when they probably should be sleeping :("

Honestly the only insight I see in these charts is that teens are really into using IG at 11pm when they probably should be sleeping :(

Name withheld in filing

"Problematic use IS more common among teens and people in their 20s. This is consistent with younger people having problems with self-regulation."

We often hear/read how Facebook INTENTIONALLY creates products to be addictive -- often to increase profit for the company or how Facebook manipulates people by leveraging human …

Unnamed employee

Knowledge

"71% of teens in US use Instagram... However, IG is perceived as worse for mental health compared to other social media sites like Snap, Twitter, Facebook and Youtube."

In a survey with over 22000 Instagram users across United States, India, Japan, Indonesia, Brazil and Turkey, we found that at least 1 in 2 users had experienced at least one …

Unnamed employee

Knowledge

"We got 0 new Well-being funding for 2022, so we'll need to tee up the tradeoffs against other priorities."

Nick Clegg: "Hey – just wondering how we can follow up on the conversation in SG this morning re the case for further wellbeing research? …

Nick Clegg · Pratiti Raychoudhury · Adam Mosseri · Emily Dalton Smith · Kang-Xing Jin

Profits over Safety

"Build a daily behavior by giving Teens reasons to check the camera everyday through scalable new content"

STRATEGIC GOALS Integrate platform into IG to see if AR effects can get strong product market fit with FCI Teens by tapping into IG teens community and cultural moments (this is …

Unnamed employee

Youth Targeting

"Why they think H2 is a worse time to unship from an Outreach POV than their already strong concerns in early March for H1 unship: • Time spent is a bigger concern due to COVID/spending more time online • We just deprioritized the mental health team, so no new or upcoming features to point to here"

Sam Parker: "I checked in with PMM/comms and their POV is that the concerns have gotten stronger and they'd like to escalate. …

Sam Parker and names withheld in filing

Profits over SafetyKnowledge

Yoav Shapira: "The regulatory and brand risk from removing our only addiction-related feature outweighs (imo) the wins around user trust in the data from the few users who use it."

I'm a huge fan of unshipping things. I use unship review as a recruiter message to potential Instagrammers. And I'd love to replace this feature with something better. …

Yoav Shapira

Profits over SafetyKnowledge