Justin Cheng

"[P]roblematic use appears to affect 12.5% of people."

Commonly agreed on facets of problematic use include perceived lack of control over the time spent on Facebook; negative feelings about own Facebook usage (e.g., guilt, regret …

Unnamed employee

Knowledge

"Among teens, body image, social comparison and particularly sleep problems are more intense, have higher reach, and/or have more teens saying that IG makes it worse."

NAC prevalence increases with time spent overall, particularly among women." …

Unnamed employee

Profits over SafetyKnowledge

"As session count increases, more and more people report feeling like they spend a lot of time on Facebook or report sleep problems."

Past research on problematic use on Facebook, as well as prior academic research suggests the existence of a U-shaped curve, where people with a moderate number of sessions report …

Unnamed employee

Knowledge

"In academic experiments, smartphone notifications caused inattention and hyperactivity among teens, and they reduced productivity and well-being."

In this study, we find that that 3.1% of Facebook users in the U.S. experience serious problems with sleep, work performance, or relationships that they attribute to Facebook and …

Unnamed employee

Knowledge

"Seeing more posts with high Like counts (10+ for friends, 10K+ for verified accounts) is associated with feeling worse: more negative and less positive social comparison."

Unnamed employee

Knowledge

"Sharing or viewing filtered selfies in Stories made people feel worse"

Unnamed employee

Knowledge

"There are downsides to Daisy, but I think it is one of the clearest things (supported by research) that we can do to positively impact social comparison and well-being on IG and we should ship it."

████: "At the review last week, we discussed that there is a very high bar to make a ship case for Daisy... the recommendation is to develop a comms plan to roll back …

Justin Cheng and names withheld in filing

Profits over Safety

"we've repeatedly had to put p1 improvements like precision tuning on a number of integrity areas to correct for over/under-enforcement (including body positivity??... comments integrity, age-related recommendation tuning, and rabbitholing engineering on the back burner because we're so deeply understaffed"

Alison Lee: "to be honest, i was dismayed that it felt like Adam's response was that we were 'doing enough', going as far as to question 'how much is enough to invest into …

Alison Lee and names withheld in filing

Profits over Safety

Appearance comparisons are made much more frequently on IG vs competitors and often lead to body image issues

████: "CWB [Central Well-Being] is advocating that if we want to pursue NAC [Negative Appearance Comparison] measurement, it should go to the VP level" Justin Cheng: "1. …

Justin Cheng and names withheld in filing

Profits over SafetyConcealment

Hidden like counts did not ship because it "was pretty negative to FB metrics"

Pure Daisy did not ship because it was not impactful from the lens that IG was evaluating previously and was pretty negative to FB metrics.

Unnamed employee

Profits over Safety

The launch criteria for Take a Break included balancing the known upside against changes to ecosystem usage metrics

The launch criteria are… 3. Balance ecosystem effects: The balance between the known upside of the solution and changes to ecosystem usage metrics. …

Unnamed employee

Profits over Safety

There is a "tension in core priorities around defending time spent market cap for teens" and making progress on "intentional time spent"

Justin Cheng: "It will be hard to optimize for intentional time spent without allowing for regressions in time spent. Is this okay?" …

Justin Cheng and names withheld in filing

Youth TargetingProfits over Safety

When implementing Take a Break "we want to guard against any ecosystem/engagement metrics that imply we're hurting the user experience"

I think what we're saying is that we want to guard against any ecosystem/engagement metrics that imply we're hurting the user experience and that we'll rely on research to …

Unnamed employee

Profits over Safety