Meta & Children's Online Safety

All people

People in the archive

Joel Kaplan

Published excerpts and testimony that name this person.

Names come from recorded metadata. Being named does not mean a person wrote or said every passage. Only differences in capitalisation and spacing are combined; initials, titles and nicknames stay separate.

27 records · Page 1 of 2

Internal documentMessages

"Of all the known violating content reviewed by reps as part of this golden set [of known-violating CSAM profiles and content], they would have taken down only ~1 in 5 profiles and ~2 in 5 pieces of content."

Some user reports have not been accurately handled by Meta… The key concern had to do with reports of potential child safety issues not being addressed by Meta… we anticipate that …

Unnamed employee

Profits over Safety

Child sexual exploitation
Internal documentTable

"The IG Wellbeing team does not sufficiently enforce bi-directional filtering between minors and potential violators on recommendation surfaces. As a result, the potential violators may bring harm to minors through the Reels surface."

Overall, while IG Reels has generally implemented the SOX controls required for ad products, several areas in content integrity and product features need significant improvements. …

Unnamed employee

Knowledge

Child sexual exploitation
Internal documentMessages

"I'm sorry to share these images and I know your team do amazing work. But I'm really worried that the line we are drawing on what self harm content is allowed is in the wrong place... we will lose the public on this as it just isn't what people want their children to be able to find."

Chris Norton: "I'm sorry to share these images and I know your team do amazing work. …

Chris Norton · Adam Mosseri · Nick Clegg

Knowledge

Suicide & self-injury
Internal documentMessages

"It struck me that the bottom line is that IG is violating our policies — not users! IG is choosing to display images in a violating way for any policy area where the caption matters. We have to build a system of labeling images as 'caption-dependent' for topics like hate, violence, bullying, SSI so that we can avoid search results."

Monika Bickert: "Yes, the policies are that we allow cries for help (often called admission or ideation) but don't allow celebration or encouragement of self-harm. …

Monika Bickert and names withheld in filing

KnowledgeConcealment

Suicide & self-injury