Meta & Children's Online Safety

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Chris Cox

Published excerpts and testimony that name this person.

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Internal documentPresentation

"Goal: Grow MAP, DAP, and time spent among U13 kids"

[2017 Top-Line Goal]: "Strategic goal: Time Spent Share" — "What percent of all <= 18 smartphone + tablet time is an FB experience?" …

Unnamed employee

Youth TargetingProfits over Safety

Ex. 154, 37 · Dkt 2885-60, 2648Read →
Internal documentTable

"The IG Wellbeing team does not sufficiently enforce bi-directional filtering between minors and potential violators on recommendation surfaces. As a result, the potential violators may bring harm to minors through the Reels surface."

Overall, while IG Reels has generally implemented the SOX controls required for ad products, several areas in content integrity and product features need significant improvements. …

Unnamed employee

Knowledge

Child sexual exploitation
Internal documentMessages

Mark Zuckerberg: "There is also an element of just following attractive people... for the long tail of gawking I could definitely see people spending lots of time browsing public Lives of people of their preferred gender/age around the world. And it wouldn't be creepy because the people broadcasting explicitly want to have people watching them."

I'm excited about pushing ahead as fast as we can on Live because it is the most unique and promising new development in two spaces we care about deeply but are behind in: video …

Mark Zuckerberg

Youth TargetingProfits over Safety

Child sexual exploitation
Internal documentMessages

"It struck me that the bottom line is that IG is violating our policies — not users! IG is choosing to display images in a violating way for any policy area where the caption matters. We have to build a system of labeling images as 'caption-dependent' for topics like hate, violence, bullying, SSI so that we can avoid search results."

Monika Bickert: "Yes, the policies are that we allow cries for help (often called admission or ideation) but don't allow celebration or encouragement of self-harm. …

Monika Bickert and names withheld in filing

KnowledgeConcealment

Suicide & self-injury
Internal documentMessages

"our present policies and public stance on teenage self harm and suicide are so difficult to explain publicly that our current response looks convoluted and evasive... The fact that we have age limits which are unenforced (unenforceable?) and that there are, as I understand it, important differences in the stringency of our policies on IG vs Blue App makes it difficult to claim we are doing all we can."

Chris Norton: "As you might know, the Sunday Times will tomorrow run a (likely) front-page story with 30 families of suicide victims accusing Instagram of killing their children. …

Chris Norton · Nick Clegg · Monika Bickert

Profits over SafetyKnowledge

Suicide & self-injury
Testimony

Social Media’s Impact on Homeland Security

Citing the years-long unchecked spread of QAnon and Zuckerberg's own 2018 statement that unchecked engagement optimization favors sensationalist content, Peters asks Cox whether engagement-focused recommendation algorithms inevitably promote extreme content that hasn't yet been formally labeled violative. …

Testimony

Social Media’s Impact on Homeland Security

Portman confronts Cox with public reporting that Meta directed content moderators to "err on the side of" assuming a person depicted in sexual exploitation content is an adult when age is unclear, asks him to confirm or deny it, and presses whether he'll commit to reviewing and changing the policy. …