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Problematic Use of Facebook: User Journey, Personas & Opportunity Mapping

Internal documentMar 2020

Narratives:Knowledge

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Open source PDF (83 pages)

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Cite this record

Case: MDL 3047
Bates: META3047MDL-079-00000177–266

Filed as

Ex. 107 · Dkt 2756-49 · 20 Feb 2026 · CourtListener (opens in new tab)
Ex. 29 · Dkt 3011-13 · 2 May 2026 · CourtListener (opens in new tab)

Excerpts from this document

2 excerpts

“The best external research indicates that Facebook's impact on people's well-being* is negative. …”
“We heard about 10+ triggers contributing to PU habits." "Notifications – Getting too many minor/irrelevant notifications. …”

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