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California v. Meta: Complaint for Injunctive and Other Relief

Plaintiffs' filing22 Nov 2023

Narratives:Knowledge Youth Targeting Profits over Safety Concealment

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36 excerpts

“Oof. …”
“Teens were exposed to harmful content—referred to internally as "bad thing problems"—on Instagram approximately twice as much as adults.”
“35% of Instagram users experienced some form of "aggression" in the previous 90 days, such as receiving a direct message containing offensive language or lies.”
“For example, a TRIPS report from May 11, 2020, showed that an average of 19.3% of users on Instagram and 17.6% of users on Facebook reported witnessing hate speech or discrimination on the Platforms. …”
“We have been investing effort in researching time spent to find opportunities. …”
“Karina Newton noted "we have continued to get the advice [from experts] that we should have Daisy on by default for teens." …”
“[I] do often find myself spending 10 or 15 minutes perusing content on FB, scanning through a bunch of content that grabs my attention because we've set up an incentive structure that rewards content with catchy headlines, but then when [I] close the app, [I] feel slightly worse about myself because [I] don't feel that [I] got any meaningful value out of that time. …”
“I feel even more convinced that we need to make more progress on well-being on the product side.”

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Meta & Children's Online Safety
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