Big Data, Big Questions: Implications for Competition and Consumers
Says advertising is valuable but cites changes limiting advertisers' ability to reach under-18 users.
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Says advertising is valuable but cites changes limiting advertisers' ability to reach under-18 users.
Compares current revelations to the tobacco industry's historical concealment of known harms. Says the issues are self-identified through internal research meant to make the platform safer.
Blumenthal asks why Meta misrepresented its Instagram/teen-mental-health research when responding to a Blumenthal/Blackburn letter, why it concealed the research, whether more such research exists, and why the company claimed to be "not aware" of harms it actually knew about. …
Citing Nick Clegg's "nascent and evolving" characterization and Meta's own research finding 13% of British and 6% of American users traced suicidal ideation to Instagram, Blumenthal asks why this isn't misleading and presses for an explanation. …
Blumenthal asks whether Meta's own research ever found Instagram more harmful to teens than competing platforms. Satterfield says he's not aware of such research, again citing that teen-harm issues aren't his area, and offers to follow up.
Hawley asks point-blank whether teenagers are currently safe on Meta's platforms, pressing when Satterfield answers only in future/aspirational terms. …
Hawley reads a series of internal Meta research quotes on Instagram worsening teen girls' body image, anxiety, depression, and social comparison, and asks Satterfield to respond. …
Hawley repeatedly asks whether Meta will make its internal teen-harm research public. …
Hawley asks how much revenue Meta derives from Instagram and specifically from teen/addicted users, accuses the company of prioritizing profit over disclosure, and asks Meta to commit to suspending development of Instagram Kids (targeting under-13s). …
Hawley sarcastically asks whether the "healthy" tween experience Satterfield described is like the harmful one teen girls are currently having, per the just-cited research. …
Hawley sums up the exchange, listing what Meta wouldn't commit to, and asks Satterfield to confirm or correct the summary. …
Hawley asks why Meta should be permitted to advertise to teenagers at all, and why Congress shouldn't simply prohibit it. …
Following up on Hawley's revenue-from-teens questions, Klobuchar asks whether Meta can provide a teen-specific breakdown of its $51.58/user quarterly ad revenue figure, and whether that figure is company-wide or Facebook-only. …
Citing whistleblower-sourced data, Blackburn asks whether Meta's extensive tracking/data collection on teens ("a virtual you") violates COPPA, and who the third-party experts are that Meta claims to consult on teen protections. …
Pressing on Satterfield's VP title, Blackburn asks whether he's really uninvolved in teen-data privacy decisions, and whether Meta plans to use data from its own teen mental-health survey to build new protections. …
Blackburn accuses Meta of using teen data to drive profit rather than child welfare, and asks Satterfield to state on the record what the data is actually used for. …
Citing teens who said they now advise younger siblings to avoid Instagram, Blackburn asks whether Meta uses teen survey/behavioral data for micro-targeted advertising or to algorithmically push more of the same content to users. …
Blackburn asks Satterfield to name three concrete improvements Meta has made to keep teens healthier and safer. Satterfield cites changes to adult-to-minor contact restrictions, comment moderation, anti-bullying measures, and well-being/body-image resources.
Blackburn presses on whether Meta's improvements are substantive or superficial, specifically asking whether it will stop human/sex/drug traffickers from using its platforms, and cites a Mexican drug cartel that remained active on Facebook. …
Citing the WSJ's "Facebook Knows Instagram Is Toxic For Teen Girls" article and its internal research slides (1-in-3 body image, anxiety/depression, 13%/6% suicidal-ideation-traced-to-Instagram statistics), Cruz asks whether Mark Zuckerberg personally knew about this research, and whether Satterfield — as VP of privacy and public policy — knew about it himself. …