Meta & Children's Online Safety"For Child Safety, all reports should generate an SRT job. We found that around 30% of FB profile reports did not result in job creation."
Unnamed employee
Profits over Safety
People in the archive
Nick Clegg
Published excerpts and testimony that name this person.
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"Of all the known violating content reviewed by reps as part of this golden set [of known-violating CSAM profiles and content], they would have taken down only ~1 in 5 profiles and ~2 in 5 pieces of content."
Some user reports have not been accurately handled by Meta… The key concern had to do with reports of potential child safety issues not being addressed by Meta… we anticipate that …
Unnamed employee
Profits over Safety
"The IG Wellbeing team does not sufficiently enforce bi-directional filtering between minors and potential violators on recommendation surfaces. As a result, the potential violators may bring harm to minors through the Reels surface."
Overall, while IG Reels has generally implemented the SOX controls required for ad products, several areas in content integrity and product features need significant improvements. …
Unnamed employee
Knowledge
"There are concerns about publishing our final report, and even talking about this study externally." (Nielsen Study)
Our original study had teens in it, but after the FB App Study made it to the press, we were asked to remove teens. …
Unnamed employee
Concealment
"We are still missing violating content when it is reported to us more often than we would like. Of the violating child safety content that is reported to us we successfully take down 31% on Facebook and 17% on Instagram."
[W]e are still missing violating content when it is reported to us more often than we would like. …
Unnamed employee
Profits over Safety
"We believe that we'll likely have to confirm that 20yo have been able to message 13yo for a number of years following the launch of this protection."
Context: following a recent child safety incident (detail) an XFN team across Policy, Product, Legal and Public Affairs came together to re-evaluate an exception that allows …
Unnamed employee
Profits over Safety
████: "There is some good material here on the scale of the internal problem [of child safety] illustrating why we're just not set up adequately to answer the challenge."
Here are the slides Antigone has put together. …
Name withheld in filing
Profits over SafetyKnowledge
45% of children age 9-12 use Facebook daily and 40% use Instagram daily
Thorn Report: - 45% of children age 9-12 use Facebook daily. - 40% of children age 9-12 use Instagram daily. …
Unnamed employee
Knowledge
A livestream depicting a murder-suicide on IG Live was left online for three hours
Rori ████: "[E]arlier today a man in Bosnia live-streamed the murder of a woman on IG and claimed to have murdered at least two other people, after which he reportedly took …
Sayed Otaru and names withheld in filing
Knowledge
Adam Mosseri: "FYI I don't think we can stop recommending teens to adults through AYSF on Instagram."
FYI I don't think we can stop recommending teens to adults through AYSF on Instagram. …
Adam Mosseri
Profits over Safety
"[T]he big Q is whether we proactively kick people off we 'think' are below minimum age (ie 13) which would obviously reduce MAP."
Joel Kaplan: "In the meantime, wanted to provide a bit more color re the policy POV on the points Will raises. Our views are that:" 1. …
Joel Kaplan · Fidji Simo · Andrew Bocking
Profits over Safety
"I'm sorry to share these images and I know your team do amazing work. But I'm really worried that the line we are drawing on what self harm content is allowed is in the wrong place... we will lose the public on this as it just isn't what people want their children to be able to find."
Chris Norton: "I'm sorry to share these images and I know your team do amazing work. …
Chris Norton · Adam Mosseri · Nick Clegg
Knowledge
"We got 0 new Well-being funding for 2022, so we'll need to tee up the tradeoffs against other priorities."
Nick Clegg: "Hey – just wondering how we can follow up on the conversation in SG this morning re the case for further wellbeing research? …
Nick Clegg · Pratiti Raychoudhury · Adam Mosseri · Emily Dalton Smith · Kang-Xing Jin
Profits over Safety
PLAINTIFFS’ CHARACTERIZATION
"I feel even more convinced that we need to make more progress on well-being on the product side."
Unnamed employee, as quoted by plaintiffs
Profits over Safety
Margaret Stewart (on lifting cosmetic surgery ban): "I don't think it's the right call given the risks... I just hope that years from now we will look back and feel good about the decision we made here."
Hey there, thanks for getting back to us on this. …
Margaret Stewart
Profits over Safety
Meta employees were "exploring" whether to make the Nielsen deprivation study public
████: "We finally have the results from the pilot stage of the Nielsen deactivation study… we are: 1. Exploring whether to make the results of the study public." …
Nick Clegg · Alex Schultz and names withheld in filing
Concealment
PLAINTIFFS’ CHARACTERIZATION
Davis asked Nick Clegg to "clarify with product leadership whether goal for age collection is to implement measures needed to identify and remove u13 age liars, which may impact growth, or whether we are waiting to test growth impact before committing to anything."
Unnamed employee, as quoted by plaintiffs
Profits over Safety
Meta had "inconsistent filtering" on potential IIC accounts and content
The Internal Audit (IA) team has completed the IG Youth Well-being Assurance Audit - Phase 1. …
Unnamed employee
Knowledge
"It struck me that the bottom line is that IG is violating our policies — not users! IG is choosing to display images in a violating way for any policy area where the caption matters. We have to build a system of labeling images as 'caption-dependent' for topics like hate, violence, bullying, SSI so that we can avoid search results."
Monika Bickert: "Yes, the policies are that we allow cries for help (often called admission or ideation) but don't allow celebration or encouragement of self-harm. …
Monika Bickert and names withheld in filing
KnowledgeConcealment
"the way IG displays stuff in search definitely violates our policies"
Guy Rosen: "How are you holding up?" Guy Rosen: "Sorry everything is blowing up :(" …
Guy Rosen · Monika Bickert
ConcealmentKnowledge