Moira Burke

"[P]roblematic use appears to affect 12.5% of people."

Commonly agreed on facets of problematic use include perceived lack of control over the time spent on Facebook; negative feelings about own Facebook usage (e.g., guilt, regret …

Unnamed employee

Knowledge

"FI is clear that societal outcomes are not in scope for them... They are constantly firefighting and have very limited capacity...This is how they have done nothing about Teens on FB in the last decade"

Reflecting on ████ comment about the difference between a team that finds and fixes societally important user problems and what the Integrity teams do, I think it's …

Name withheld in filing

Profits over SafetyKnowledge

"In academic experiments, smartphone notifications caused inattention and hyperactivity among teens, and they reduced productivity and well-being."

In this study, we find that that 3.1% of Facebook users in the U.S. experience serious problems with sleep, work performance, or relationships that they attribute to Facebook and …

Unnamed employee

Knowledge

"Seeing more posts with high Like counts (10+ for friends, 10K+ for verified accounts) is associated with feeling worse: more negative and less positive social comparison."

Unnamed employee

Knowledge

"Sharing or viewing filtered selfies in Stories made people feel worse"

Unnamed employee

Knowledge

"Teens in this sample reported most frequent appearance comparison on TikTok and IG"

US teens in this sample who saw a greater % of appearance-related FIT subtopics reported more appearance comparison (AC)." …

Unnamed employee

Knowledge

"What ever happened with the Nielsen deprivation study?"

Alex Dow: "what ever happened with the Nielsen deprivation study? I think I lost track when covid hit. I know there was one or more pilot studies completed, …

Alex Dow · Moira Burke

Concealment

"we've repeatedly had to put p1 improvements like precision tuning on a number of integrity areas to correct for over/under-enforcement (including body positivity??... comments integrity, age-related recommendation tuning, and rabbitholing engineering on the back burner because we're so deeply understaffed"

Alison Lee: "to be honest, i was dismayed that it felt like Adam's response was that we were 'doing enough', going as far as to question 'how much is enough to invest into …

Alison Lee and names withheld in filing

Profits over Safety

Hidden like counts did not ship because it "was pretty negative to FB metrics"

Pure Daisy did not ship because it was not impactful from the lens that IG was evaluating previously and was pretty negative to FB metrics.

Unnamed employee

Profits over Safety

"Hiding Like counts may seem like an unimportant change for well-being. But as Jennifer outlines below, like counts are a key driver of social comparison, and social comparison is a key driver of well-being... there are many factors to consider in this decision, including sessions, revenue, finding popular content, and the comms environment. I hope that the well-being implications can be factored into the decision, as well."

Jennifer Guadagno: "Social comparison is important to loneliness: Social comparison is the most important driver of loneliness. …

Jennifer Guadagno · Moira Burke

Profits over Safety

Progress on child safety issues is hampered by lack of capacity. Central Integrity has 1 Data Scientist on Child Safety.

I'm very concerned about the lack of capacity, especially given our efforts on Youth across the company. …

Unnamed employee

Profits over Safety

The launch criteria for Take a Break included balancing the known upside against changes to ecosystem usage metrics

The launch criteria are… 3. Balance ecosystem effects: The balance between the known upside of the solution and changes to ecosystem usage metrics. …

Unnamed employee

Profits over Safety

When implementing Take a Break "we want to guard against any ecosystem/engagement metrics that imply we're hurting the user experience"

I think what we're saying is that we want to guard against any ecosystem/engagement metrics that imply we're hurting the user experience and that we'll rely on research to …

Unnamed employee

Profits over Safety