Meta & Children's Online Safety

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People in the archive

John DeVine

Published excerpts and testimony that name this person.

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Internal documentTable

"The IG Wellbeing team does not sufficiently enforce bi-directional filtering between minors and potential violators on recommendation surfaces. As a result, the potential violators may bring harm to minors through the Reels surface."

Overall, while IG Reels has generally implemented the SOX controls required for ad products, several areas in content integrity and product features need significant improvements. …

Unnamed employee

Knowledge

Child sexual exploitation
Internal documentMessages

"It struck me that the bottom line is that IG is violating our policies — not users! IG is choosing to display images in a violating way for any policy area where the caption matters. We have to build a system of labeling images as 'caption-dependent' for topics like hate, violence, bullying, SSI so that we can avoid search results."

Monika Bickert: "Yes, the policies are that we allow cries for help (often called admission or ideation) but don't allow celebration or encouragement of self-harm. …

Monika Bickert and names withheld in filing

KnowledgeConcealment

Suicide & self-injury
Internal documentMessages

"our present policies and public stance on teenage self harm and suicide are so difficult to explain publicly that our current response looks convoluted and evasive... The fact that we have age limits which are unenforced (unenforceable?) and that there are, as I understand it, important differences in the stringency of our policies on IG vs Blue App makes it difficult to claim we are doing all we can."

Chris Norton: "As you might know, the Sunday Times will tomorrow run a (likely) front-page story with 30 families of suicide victims accusing Instagram of killing their children. …

Chris Norton · Nick Clegg · Monika Bickert

Profits over SafetyKnowledge

Suicide & self-injury
Internal documentMessages

"I would urge us to think again about why we are allowing [SSI] imagery to stay up – it is truly horrific and our clients, especially those that are parents are finding it very difficult to square."

Steve Hatch: "TLDR: We have seen a slowdown in spend immediately following the BBC report though to date no major advertiser has pulled all spend or taken a negative public …

Steve Hatch · Nicola Mendelsohn · Sheryl Sandberg

KnowledgeProfits over Safety

Suicide & self-injury