Meta & Children's Online SafetyPLAINTIFFS’ CHARACTERIZATION
Adam Mosseri: "Tweens want access to Instagram, and they lie about their age to get it now."
Unnamed employee, as quoted by plaintiffs
Knowledge
People in the archive
Adam Mosseri
Published excerpts and testimony that name this person.
Names come from recorded metadata. Being named does not mean a person wrote or said every passage. Only differences in capitalisation and spacing are combined; initials, titles and nicknames stay separate.
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"Well-being is the existential question we face, and we lack a strong understanding of our effects on people's well-being as well as roadmap of work that demonstrates we care about well-being."
Adam Mosseri: "We kicked off a bunch of work in 2017 that ended up being mostly folded into MSI. …
Adam Mosseri · Fidji Simo
Profits over SafetyKnowledge
Adam Mosseri: my specific goal was to "stabilize teen growth"
My specific goals were to (1) stabilize teen growth… Teen growth in developed markets, though not yet healthy, is looking up and has stabilized in roughly half of those countries. …
Unnamed employee
Youth Targeting
"we have abused the notifications channel as a company"
Guillermo Spiller: "We're asking for your help to decide on a short-term trade-off between US DAP and notifications experience. …
Guillermo Spiller · Alex Schultz · Andrew Bocking
Profits over Safety
"we've repeatedly had to put p1 improvements like precision tuning on a number of integrity areas to correct for over/under-enforcement (including body positivity??... comments integrity, age-related recommendation tuning, and rabbitholing engineering on the back burner because we're so deeply understaffed"
Alison Lee: "to be honest, i was dismayed that it felt like Adam's response was that we were 'doing enough', going as far as to question 'how much is enough to invest into …
Alison Lee and names withheld in filing
Profits over Safety
Arturo Bejar warned Mark Zuckerberg about the prevalence of negative experiences on Instagram
51% of Instagram users say 'yes' to having had a bad or harmful experience in the last 7 days. Out of those 1% of report and of those 2% have the content taken down (i.e. 0.02%). …
Unnamed employee
Knowledge
"I have found what, in my experience, is the most important thing for Instagram to be working on. I think it is something that needs your attention and leadership... The 13-15 year range numbers are worth your attention, and highlight the importance of our understanding of bad experiences on the youth work." Adam Mosseri: "Arturo, I'm pretty underwater right now with a few big things but will try and read this this week. Thanks for sending."
Arturo Bejar: "It's been almost two years since I started supporting the Well-being team at Instagram. …
Arturo Bejar · Adam Mosseri
Profits over SafetyKnowledge
Ashley Alexander: Adam Mosseri makes sure "we don't take our eye off the ball" concerning teens
Even if things are going well in terms of topline trends, Adam makes sure we don't take our eye off the ball of where the puck is going (e.g., lots of urgency around DM teens …
Unnamed employee
Youth Targeting
"Think about how many engineers we throw at two points of IG teen growth"
Chris Cox: "Think about how many engineers we throw at two points of IG teen growth" Adam Mosseri: "Glad you brought that up
Chris Cox · Adam Mosseri
Youth Targeting
"I'm sorry to share these images and I know your team do amazing work. But I'm really worried that the line we are drawing on what self harm content is allowed is in the wrong place... we will lose the public on this as it just isn't what people want their children to be able to find."
Chris Norton: "I'm sorry to share these images and I know your team do amazing work. …
Chris Norton · Adam Mosseri · Nick Clegg
Knowledge
"[Privacy by default for teens] will likely smash engagement, DAP, MAP etc"
████: "I just caught up with Brett W and he forgot to give us some relevant feedback in the morning review around private accounts. …
Darius Kilstein and names withheld in filing
Profits over Safety
"We got 0 new Well-being funding for 2022, so we'll need to tee up the tradeoffs against other priorities."
Nick Clegg: "Hey – just wondering how we can follow up on the conversation in SG this morning re the case for further wellbeing research? …
Nick Clegg · Pratiti Raychoudhury · Adam Mosseri · Emily Dalton Smith · Kang-Xing Jin
Profits over Safety
Ethan ████: Under-13s are a "big 'build' opportunit[y]"
We have two big 'build' opportunities: a. Under-13s, including regulated Under-13s b. Social entertainment and video.
Name withheld in filing
Youth Targeting
PLAINTIFFS’ CHARACTERIZATION
"[T]he main problem is that we need to increase investment."
Unnamed employee, as quoted by plaintiffs
Profits over Safety
"this is the worst of the worst stuff that gives you nightmares, over which children have taken their own lives :("
Adam Mosseri: "Kevin and Mikey are uncomfortable scanning Direct message data, which I didn't realize until last week, though they're supportive of using meta data. …
Adam Mosseri · Guy Rosen
Knowledge
Karina Newton: "[T]here is a trend and pressure among teenagers to get the most likes possible on content, and an apparent corresponding impact on mental health / anxiety levels."
We started discussing hiding likes in December 2017 after a joint policy and well-being roundtable in LA to solicit feedback from the community – the discussion revealed how big …
Unnamed employee
Knowledge
"we're talking about actively encouraging young girls into body dysmorphia"
Margaret Stewart: "We are asking for your support to update our policies to: 1. Disallow effects that mimic plastic surgery for first party (FB/IG/MSGR) and third party effects. …
Margaret Stewart · Andrew Bosworth · John Hegeman · Karina Newton · Adam Mosseri and names withheld in filing
Profits over SafetyKnowledge
PLAINTIFFS’ CHARACTERIZATION
Kristina Schake: "the SSI [suicide and self-injury] escalation for Molly [Cutler]'s review. …
Kristina Schake · Karina Newton, as quoted by plaintiffs
Profits over Safety
Margaret Stewart (on lifting cosmetic surgery ban): "I don't think it's the right call given the risks... I just hope that years from now we will look back and feel good about the decision we made here."
Hey there, thanks for getting back to us on this. …
Margaret Stewart
Profits over Safety
Mark Zuckerberg: "I get that some people, especially teens, may feel self-conscious about posting content that doesn't get enough likes. I'm not sure if the tests showed this was actually helpful at all for those use cases, but that's not really relevant to my own use."
I get that some people, especially teens, may feel self-conscious about posting content that doesn't get enough likes. …
Mark Zuckerberg
ConcealmentKnowledge