Email: Re: Self-harm line for tomorrow

Internal document

Raw text

Transcribed text as recorded, including headers and formatting fragments.

Case 4:22-md-03047-YGR Document 3246-32 Filed 07/10/26 Page 1 of 3 Exhibit E Message Case 4:22-md-03047-YGR Document 3246-32 Filed 07/10/26 From: Sent: To: Subject: No [/O=THEFACEBOOK/OU=EXCHANGE ADMINISTRATIVE GROUP (FYDIBOHF23SPDLT)/CN=RECIPIENTS/CN= 1/27/2019 3:26:20 PM Nick Clegg @fb.com] Re: Self-harm line for tomorrow From: Nick Clegg @fb.com> Date: Sunday, January 27, 2019 at 3:15 PM To: @fb.com> Subject: Fwd: Self-harm line for tomorrow Do you understand 1? Get Outlook for iOS From: Nick Clegg @fb.com> Sent: Sunday, January 27, 2019 4:14 pm To: Monika Bickert Cc: Joel Kaplan Subject: Re: Self-harm line for tomorrow Thx - got it Get Outlook for iOS From: Monika Bickert @fb.com> Sent: Sunday, January 27, 2019 4:10 pm To: Nick Clegg Cc: Joel Kaplan Subject: Re: Self-harm line for tomorrow Page 2 of 3 Yes; I don't mean you should say this externally. I am just setting expectations internally that my team can't execute on most of this stuff it is about tech resources. We wouldn't say this externally either, but probably the two biggest answers to your question are these: 1. Search results on IG return sensitive topics AND give no captions 2. No proactive classifier running There are others too, of course, but those are the big ones. Sent from my iPhone On Jan 27, 2019, at 12:27 AM, Nick Clegg @fb.com> wrote: HIGHLY CONFIDENTIAL (COMPETITOR) META3047MDL-004-00024089 Case 4:22-md-03047-YGR Document 3246-32 Filed 07/10/26 Thx Monika - have been in touch with Guy separately who is keen to help. Page 3 of 3 I guess my central concern is that we don't have a simple, human answer to why IG carried harrowing self harm images that no reasonable person think should have appeared, and which seem to serve no self-help purpose whatsoever. The outside world doesn't understand the difference between glorification and cries for help, still less hashtags or the difference between FB's policy and product work! All I want is that we give reasonable answers - no one expects us to sort this out in 24 hours - with concrete and easy to understand actions. Get Outlook for iOS From: Monika Bickert @fb.com> Sent: Sunday, January 27, 2019 9:02 AM To: Nick Clegg Cc: Joel Kaplan Subject: Re: Self-harm line for tomorrow Nick, I just want to set expectations since I see that someone said Content Policy agreed to these changes. We are fine with them but they are mostly product changes, not policy changes, so execution is going to depend on product. (Our biggest contribution from a policy standpoint will be helping determine with hashtags they should block in search.) Guy's team will be leading the product stuff, and he is fabulous. Sent from my iPhone On Jan 26, 2019, at 11:51 PM, Nick Clegg @fb.com> wrote: Sure - plse work up as suggested by Debbie. Thx N Get Outlook for iOS From: @instagram.com> Sent: Sunday, January 27, 2019 8:37 am To: Nick Clegg Cc: Tucker Bounds; Monika Bickert; Antigone Davis; Rosen Debbie Frost; Chris Norton; Karina Newton; Joel Kaplan; Molly Cutler; Subject: Re: Self-harm line for tomorrow Caryn Marooney; Guy Good morning. Totally agree that we need to be able to explain what we're actually doing to press alongside the statement. HIGHLY CONFIDENTIAL (COMPETITOR) META3047MDL-004-00024090