Chat: This is a major COPPA risk for us to keep them active, as it constitutes explicit knowledge of U13

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Case 4:22-md-03047-YGR Document 3007-17 Filed 05/01/26 Message From: [/O=THEFACEBOOK/OU=EXTERNAL (FYDIBOHF25SPDLT)/CN=RECIPIENTS/CN= Sent: 10/22/2019 5:23:57 AM To: @fb.com]; @fb.com]; @fb.com]; @fb.com]; @fb.com]; Page 1 of 2 @fb.com]; @fb.com]; @fb.com]; @fb.com]; @fb.com]; @fb.com]; @fb.com]; @fb.com]; @fb.com] Subject: Message summary [{"otherUserFbId":null,"threadFbId":2004121606357891}] Attachments: 74528525_422079018454814_3183111455473926144_n.png; 74643545_2494062937350374_4406166202611662848_n.png (10/21/2019 10:12:42 PDT): >Thanks for everyone's work on this. Please keep me posted on a plausible ETA. we need to scope is whether our CO resources can support this additional influx. appropriate people for that conversation? the other piece Have we looped in the (10/21/2019 14:20:17 PDT): >can you see if we're logging who hits this error message ("You cannot select a birthdate that indicates you are under 13 years old") (10/21/2019 14:20:19 PDT): shared: 74528525_422079018454814_3183111455473926144_n.png (10/21/2019 14:21:56 PDT): >That could give us some upper bound estimate on the # of appeals we would expect to see (10/21/2019 14:57:10 PDT): >Not sure if we have logging for this but investigating right now (10/21/2019 18:17:17 PDT): >So there's a table that logs birthday edits/errors (10/21/2019 18:17:34 PDT): >https://fburl.com/daiquery/kbw7m9hc (10/21/2019 18:18:02 PDT): >Sample query of it shows that there's a little under 2k "under 13" errors thrown every day (10/21/2019 18:19:12 PDT): >this is specifically for www where the explicit checkbox is shown (10/21/2019 19:28:13 PDT): >good find, thanks > > would co be able to support a potential influx of ~2k jobs per day? (this is a high end estimate, assuming all check-pointed users appealed) (10/21/2019 19:43:17 PDT): > tldr: ~2k FB accounts per day are making a DOB change where they explicitly check a box confirming they are <13 before saving (but we don't lock them out/checkpoint them just throw an error). This is a major COPPA risk for us to keep them active, as it constitutes explicit knowledge of U13. > >who should we work with on the growth side to understand the implications of changing the behavior (i.e., checkpointing ~2k users/day immediately)? (10/21/2019 19:43:19 PDT): shared: 74643545_2494062937350374_4406166202611662848_n.png (10/21/2019 22:20:31 PDT): >Guillermo Spiller (10/21/2019 22:21:11 PDT): >You good to reach out directly? Need any help from me or Jonathan? (10/21/2019 22:22:48 PDT): >Hi @Guillermo adding you to this thread HIGHLY CONFIDENTIAL (COMPETITOR) ΜΕΤΑ3047MDL-111-00135412 Case 4:22-md-03047-YGR Document 3007-17 Filed 05/01/26 (10/21/2019 22:23:33 PDT): >our team identified a COPPA risk when reviewing different age modification flows (10/21/2019 22:23:57 PDT): >adding you for your POV on the impact of changing the behavior Page 2 of 2 HIGHLY CONFIDENTIAL (COMPETITOR) ΜΕΤΑ3047MDL-111-00135413