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Published evidence

Bullying & harassment

Excerpts with this recorded theme.

41 published excerpts. Page 2 of 2.

Internal documentPresentation

"SM has a negative impact when it magnifies their insecurities, e.g., comparing themselves to others physically and socially; teens also express feeling addicted to it and being bullied"

However, SM has a negative impact when it magnifies their insecurities, e.g., comparing themselves to others physically and socially; teens also express feeling addicted to it and …

Unnamed employee

Knowledge

Ex. 111, 11, 4001, 29 · Dkt 2756-50, 3028Read →
Internal documentMessages

"It struck me that the bottom line is that IG is violating our policies — not users! IG is choosing to display images in a violating way for any policy area where the caption matters. We have to build a system of labeling images as 'caption-dependent' for topics like hate, violence, bullying, SSI so that we can avoid search results."

Monika Bickert: "Yes, the policies are that we allow cries for help (often called admission or ideation) but don't allow celebration or encouragement of self-harm. …

Monika Bickert and names withheld in filing

KnowledgeConcealment

Internal documentReport

"████ often gets unwanted sexual advances in messages, like 'friends with benefits?' from other teens and friends of friends. This is a negative experience for her, but it's not always clear how to express this on the reporting flow."

My daughter ████, now 16, is what we call an experimenting creator. She posts about cars, and in a recent post, someone commented, 'Get back to the kitchen.' …

Unnamed employee

Knowledge

Internal documentTable

"The IG Wellbeing team does not sufficiently enforce bi-directional filtering between minors and potential violators on recommendation surfaces. As a result, the potential violators may bring harm to minors through the Reels surface."

Overall, while IG Reels has generally implemented the SOX controls required for ad products, several areas in content integrity and product features need significant improvements. …

Unnamed employee

Knowledge

Internal documentPresentation

"As humans we have underlying traits which social media exacerbates. Instagram doesn't cause these, but it enhances them. Growing up immersed in the social media world, young people are increasingly developing personality traits which are harmful to their wellbeing"

Feelings in the moment dictate how well you cope... In-the-moment feelings determines resilience to cope with content they see online." …

Unnamed employee

Knowledge

Ex. 75, 17, 4004, 30 · Dkt 2648-40, 2756, 3028Read →
Internal documentMessages

"1/50 pieces of content was 'age appropriate nutritious' or the sort of content we would like to promote to teens. This should also suggest that we have a big hill to climb on ensuring a higher % of a teen content consumption diet is 'nutritious'."

████: "IG and CI teams recently collaborated to outline the policy violating harm IG teens are exposed to. These results are summarized in the doc... …

Names withheld in filing

Knowledge