Lena Pietsch

"For Child Safety, all reports should generate an SRT job. We found that around 30% of FB profile reports did not result in job creation."

Unnamed employee

Profits over Safety

"Of all the known violating content reviewed by reps as part of this golden set [of known-violating CSAM profiles and content], they would have taken down only ~1 in 5 profiles and ~2 in 5 pieces of content."

Some user reports have not been accurately handled by Meta… The key concern had to do with reports of potential child safety issues not being addressed by Meta… we anticipate that …

Unnamed employee

Profits over Safety

"We are still missing violating content when it is reported to us more often than we would like. Of the violating child safety content that is reported to us we successfully take down 31% on Facebook and 17% on Instagram."

[W]e are still missing violating content when it is reported to us more often than we would like. …

Unnamed employee

Profits over Safety

"We believe that we'll likely have to confirm that 20yo have been able to message 13yo for a number of years following the launch of this protection."

Context: following a recent child safety incident (detail) an XFN team across Policy, Product, Legal and Public Affairs came together to re-evaluate an exception that allows …

Unnamed employee

Profits over Safety

"We will build out our positions regarding related issues we are seeing crop up, such as around addiction."

Antigone Davis: "In getting feedback from policy leadership w/r/t policy's integrated youth plan, Erin Egan asked about the development of company positions and 'overarching …

Antigone Davis

Knowledge

"It struck me that the bottom line is that IG is violating our policies — not users! IG is choosing to display images in a violating way for any policy area where the caption matters. We have to build a system of labeling images as 'caption-dependent' for topics like hate, violence, bullying, SSI so that we can avoid search results."

Monika Bickert: "Yes, the policies are that we allow cries for help (often called admission or ideation) but don't allow celebration or encouragement of self-harm. …

Monika Bickert and names withheld in filing

KnowledgeConcealment

Nick Clegg asked Mark Zuckerberg for more investment for well-being

Circling back re: investment needed to strengthen Meta's position on well-being (see original email from Aug below). …

Unnamed employee

Profits over Safety

"our present policies and public stance on teenage self harm and suicide are so difficult to explain publicly that our current response looks convoluted and evasive... The fact that we have age limits which are unenforced (unenforceable?) and that there are, as I understand it, important differences in the stringency of our policies on IG vs Blue App makes it difficult to claim we are doing all we can."

Chris Norton: "As you might know, the Sunday Times will tomorrow run a (likely) front-page story with 30 families of suicide victims accusing Instagram of killing their children. …

Chris Norton · Nick Clegg · Monika Bickert

Profits over SafetyKnowledge

Nick Clegg: "We are not on track to succeed for our core well-being topics (problematic use, bullying & harassment, connections, and SSI),* and are at increased regulatory risk and external criticism."

Mark KX, Pratiti and ████ have put together the proposal below for additional investment to strengthen our position on wellbeing across the company. …

Nick Clegg

Profits over Safety

"If these are the right things to do, we should not need an article to push us to do them. We have reviewed our policies and enforcement in areas like this over and over with this in mind - and then we always find more to do. I am really alarmed by this."

Sheryl Sandberg: "If these are the right things to do, we should not need an article to push us to do them. …

Sheryl Sandberg · Guy Rosen

Knowledge