Instagram Insights

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Case 4:22-md-03047-YGR Document 2648-38 Filed 01/20/26 Page 1 of 2 AMENDED Exhibit 73 PLAINTIFFS' OMNIBUS OPPOSITION TO DEFENDANTS' MOTIONS FOR SUMMARY JUDGMENT Case No.: 4:22-md-03047-YGR MDL No. 3047 In Re: Social Media Adolescent Addiction/Personal Injury Products Liability Litigation Case 4:22-md-03047-YGR Document 2648-38 Filed 01/20/26 Instagram Insights ████ on October 18, 2018 at 9:17 AM Page 2 of 2 #INSTAGRAM CONFLICTS Greetings! Here are the results from our interview study (N=24) of the what, who, how, and impacts of conflicts on Instagram **TL;DR****Conflicts* are distressing interactions between users about their perceived differences. * Most IG conflicts are between real-world connections. Current classifiers and policies do not address many of these conflicts. * Most IG conflicts use comments. * Teens weaponize IG features to torment each other, often without violating standards. * IG conflicts are common and painful; most participants regret engaging in conflicts. **Opportunities include:** * Encourage kind interactions and help users accept their differences. * Help (ex-) friends, family, and romantic partners better manage their online conflicts. * Highlight current comment controls; develop new comment controls. * Discourage users from tormenting each other; help teens manage subtle attacks. * Give "frontal lobe assists" to help users exercise self-control and avoid conflicts. **With many thanks** to ████ [ ](https://fb.facebook.com/profile.php?id=100023014808727&_tn__=%2CdK-R-R-R- R&eid=ARAqVPNA67it1TjRWibC_-81nrFhM2-xyfATL3pOIHD3nT-jdODCAM3vzXOWwgsduF8PQHXPaYlIbhfh) for doing the ████ data science; (Research Ops) and ████ for wrangling participants. ████ and ████ for coordinating Rolling Research: and Pred ████ for feedback on earlier drafts. ████ Community Instagram Conflicts: What, Who, How, & Impacts ████ ████ on October 18, 2018 at 9:26 AM ████ ████ October 18, 2018 at 9:47 AM And here's the PDF, for those who are so inclined. https://www.dropbox.com/s/yu70lp1d3nmznzb/InstagramConflicts_Conner_2018_10_18.pdf?d=0 ████ on October 18, 2018 at 10:06 AM ████ ████ on October 18, 2018 at 5:21 PM ████ per convo w school leaders at summit Karina Newton on October 18, 2018 at 10:26 PM Would love to know about your conversation with school leaders have been having a lot of conversations lately with Principals at schools and school districts and would love to compare notes. ████ on October 19, 2018 at 2:54 AM FYI ████ HIGHLY CONFIDENTIAL (COMPETITOR) META3047MDL-003-00021695