Meta Trust & Safety presentation (Ravi Sinha and Jason Barry)

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Document Provided in Native Format HIGHLY CONFIDENTIAL (COMPETITOR) HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) DX0820, Page 1 of 124 Defendant's Exhibit DX0820 Case Number: D-101-CV-2023-02838 ΜΕΤΑ3047MDL-284-00005025 METANMAG-135-00036549 ∞Meta Jason Barry, Trust and Safety Manager Ravi Sinha, Child Safety Policy Jason- Made this slide because there's an unfixable typo on the other on. Sorry so bland. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.001 DX0820, Page 2 of 124 ∞ Meta TRUST & SAFETY Ravi Sinha Child Safety Policy Jason Barry Trust and Safety Manager HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.002 DX0820, Page 3 of 124 AGENDA Meta 1 Introduction 2 Meta and Safety Initiatives 3 Law Enforcement Requests 4 NCMEC Reporting 5 Common Questions and Answers Meta has around 40,000 people working on safety and security, and has invested more than in teams and technology in this area since 2016. We've collaborated with experts around the world to design products, policies, tools and technologies that make it as difficult as possible for people to misuse Meta services to cause harm Bringing together subject matter experts with previous experience provides Meta with a diverse perspective. Our in-house experts come from highly regarded and internationally recognized agencies, which allows us to identify and act quickly to emerging harms and craft innovative solutions in order to address the problem holistically. Our teams include experts from organizations like NCMEC, Thorn, A21, the International Federation of Red Cross and Red Crescent Societies, Family Online Safety Institute, UNICEF, the National Center for Victims of Crime, and ECPAT, former state and federal law enforcement officials including former DOJ prosecutors focused on sex trafficking and child exploitation, former FBI and HSI Special Agents and Analysts focusing on internet crimes against children and combatting trafficking, former Investigator of the Federal Agency of Intelligence in Argentina focusing on child exploitation and human trafficking, former Federal Agents of the Australian HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.003 DX0820, Page 4 of 124 Federal Police focusing on child exploitation, former officials with the UK's NCA including a Senior Investigating Officer for the UK's Child Exploitation and Online Protection Center, and the Chief of the Civil Rights Unit at the FBI responsible for supervising and managing the FBI's Human Trafficking Program across the world. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.004 DX0820, Page 5 of 124 Meta Trust & Safety Law Enforcement Response Team LE Outreach Policy Teams Meta Meta has around 40,000 people working on safety and security, and has invested more than in teams and technology in this area since 2016. We've collaborated with experts around the world to design products, policies, tools and technologies that make it as difficult as possible for people to misuse Meta services to cause harm Bringing together subject matter experts with previous experience provides Meta with a diverse perspective. Our in-house experts come from highly regarded and internationally recognized agencies, which allows us to identify and act quickly to emerging harms and craft innovative solutions in order to address the problem holistically. Our teams include experts from organizations like NCMEC, Thorn, A21, the International Federation of Red Cross and Red Crescent Societies, Family Online Safety Institute, UNICEF, the National Center for Victims of Crime, and ECPAT, former state and federal law enforcement officials including former DOJ prosecutors focused on sex trafficking and child exploitation, former FBI and HSI Special Agents and Analysts focusing on internet crimes against children and combatting trafficking, former Investigator of the Federal Agency of Intelligence in Argentina focusing on child exploitation and human trafficking, former Federal Agents of the Australian HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.005 DX0820, Page 6 of 124 Federal Police focusing on child exploitation, former officials with the UK's NCA including a Senior Investigating Officer for the UK's Child Exploitation and Online Protection Center, and the Chief of the Civil Rights Unit at the FBI responsible for supervising and managing the FBI's Human Trafficking Program across the world. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.006 DX0820, Page 7 of 124 Meta & Safety Meta has around 40,000 people working on safety and security, and has invested more than on in teams and technology in this area since 2016. We've collaborated with experts around the world to design products, policies, tools and technologies that make it as difficult as possible for people to misuse Meta services to cause harm Bringing together subject matter experts with previous experience provides Meta with a diverse perspective. Our in-house experts come from highly regarded and internationally recognized agencies, which allows us to identify and act quickly to emerging harms and craft innovative solutions in order to address the problem holistically. Our teams include experts from organizations like NCMEC, Thorn, A21, the International Federation of Red Cross and Red Crescent Societies, Family Online Safety Institute, UNICEF, the National Center for Victims of Crime, and ECPAT, former state and federal law enforcement officials including former DOJ prosecutors focused on sex trafficking and child exploitation, former FBI and HSI Special Agents and Analysts focusing on internet crimes against children and combatting trafficking, former Investigator of the Federal Agency of Intelligence in Argentina focusing on child exploitation and human trafficking, former Federal Agents of the Australian HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.007 DX0820, Page 8 of 124 Federal Police focusing on child exploitation, former officials with the UK's NCA including a Senior Investigating Officer for the UK's Child Exploitation and Online Protection Center, and the Chief of the Civil Rights Unit at the FBI responsible for supervising and managing the FBI's Human Trafficking Program across the world. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.008 DX0820, Page 9 of 124 KEEPING PEOPLE SAFE A Diverse Team of Experts Working to Keep People Safe Tens of thousands of people work on security and safety at Meta around the world, including experts in law enforcement, counter terrorism, anti- human trafficking, child protection, online safety, analytics, engineering and forensic investigation. Meta has around 40,000 people working on safety and security, and has invested more than in teams and technology in this area since 2016. We've collaborated with experts around the world to design products, policies, tools and technologies that make it as difficult as possible for people to misuse Meta services to cause harm Bringing together subject matter experts with previous experience provides Meta with a diverse perspective. Our in-house experts come from highly regarded and internationally recognized agencies, which allows us to identify and act quickly to emerging harms and craft innovative solutions in order to address the problem holistically. Our teams include experts from organizations like NCMEC, Thorn, A21, the International Federation of Red Cross and Red Crescent Societies, Family Online Safety Institute, UNICEF, the National Center for Victims of Crime, and ECPAT, former state and federal law enforcement officials including former DOJ prosecutors focused on sex trafficking and child exploitation, former FBI and HSI Special Agents and Analysts focusing on internet crimes against children and combatting trafficking, former Investigator of the Federal Agency of Intelligence in Argentina focusing on child exploitation and human trafficking, former Federal Agents of the Australian HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.009 DX0820, Page 10 of 124 Federal Police focusing on child exploitation, former officials with the UK's NCA including a Senior Investigating Officer for the UK's Child Exploitation and Online Protection Center, and the Chief of the Civil Rights Unit at the FBI responsible for supervising and managing the FBI's Human Trafficking Program across the world. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.010 DX0820, Page 11 of 124 PARTNERSHIPS To complement our expertise ☆ POLICIES For the Meta Community SAFETY TOOLS Prevent, control and respond FEEDBACK To keep on improving RESOURCES Everything from parental controls to educational resources • As the team of safety experts work to build for safety, we take a five pronged approach. First, partnerships. We recognize that we are not experts on all things so we look to the people who are to help us develop our policies, build tools, and create safety resources and programs. We work with external experts, including our colleagues at NCMEC, and our Global Safety Network of over 400 safety experts, to discuss and improve our policies and enforcement around online safety issues, especially with regard to children. • • Second, policies. We have rules that say what people can and cannot share on Facebook or Instagram. We call these our Community Standards, which I'll talk about a bit more shortly. Third, tools and tech. We've developed tools and technology that give people the power to control what they see and what others see about them on Facebook. This includes tools to report content to us as well as technology that has been developed to proactively detect harms. We've also developed an industry-leading law enforcement online request system to process law enforcement requests for data. Additionally, we've supported NCMEC's development of the CyberTipline Case Management tool used by ICACs around the world and developing technology to identify and take down exploitative images across the web • Fourth, resources. We offer access to the help and resources people might need to ensure their safety, including resources specifically designed to help law enforcement support each other through mental health programs and support law 7 HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.011 DX0820, Page 12 of 124 • enforcement in navigating victim support while serving their communities. Fifth, feedback. Perhaps most importantly, we rely on the feedback of the people using Facebook-our Facebook community-to constantly improve our policies, tools, and services. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.012 DX0820, Page 13 of 124 CHILD SAFETY Partnerships First, partnerships Tps from Antigone's recent off the record WeProtect briefing: • Because online child exploitation is a global internet problem, it demands a global internet solution, so we've also invested heavily in partnerships and collaborations with industry, law enforcement, government, civil society and experts in this field. Ο Ο We work closely with our Safety Advisory Board of leading online safety non-profits, as well as over 400 safety experts and NGOs from around the world, who provide guidance and expertise on our policies, products and tools We're also a member of the European Commission's Alliance to Better Protect Minors Online, several organizations and initiatives that bring together industry and other players in the fight against child sexual abuse such as the Technology Coalition and the ICT Coalition; and the WeProtect Global Alliance. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.013 DX0820, Page 14 of 124 www.StopNCII.org Hosted by: Revenge Porn Helpline What do you do if someone is threatening to share your intimate images? Create Your Case You are not alone Are you worried someone night share your intimate inages online? Has this already happened to you? We are here to help DELL When someone's intimate images are shared without their permission it can be devastating and it's long been our policy to remove non-consensual intimate images (sometimes referred to as ‘revenge porn') when they're reported to us. In recent years, we partnered with international non-profit women's safety organizations on a pilot to help prevent intimate images from being shared on Facebook and Instagram. We recently announced a global expansion of the pilot though the launch of StopNCII.org with the UK Revenge Porn Helpline and over 70 organizations across the world – 20 of them in Asia. This platform is the first global initiative of its kind to safely and securely help people who are concerned their intimate images (photos or videos of a person which feature nudity or are sexual in nature) may be shared without their consent. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.014 DX0820, Page 15 of 124 1 Person creates a private case images never leave their device #0001 2 3 StopNCII.org generates unique hash ("digital StopNCII.org shares the hash with tech companies fingerprint") 4 Participating tech platforms find and remove policy violating matches StopNCII.org was built with safety, privacy and security at every step thanks to extensive input from victims, survivors, experts, advocates and other tech partners. Through StopNCII.org, a person creates a private case using their intimate images or videos stored on their device or cloud – the original intimate images or videos never leave the person's device. StopNCII.org automatically generates a unique hash (numerical code), based on these original images or videos. StopNCII.org then securely shares the anonymous hash with participating companies (including Meta) so they can detect any matches of the hash on their platforms through photo-matching technology. Only the person who submits a case can check on the status of their case. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.015 DX0820, Page 16 of 124 NCMEC's Take It Down 9:41 Instagram for you. View all 5 comments Suggested post beau_books38 Follow Take Down < Support actions What else would you like to do? X 9:41 Instagram for you. View all 5 comments Suggested post beau books38 Follow < Support actions What else would you like to do? We won't let them know if you take any of these actions. We won't let them know if you take any of these actions. Take It Down. Block travis shreds18 > Block travis shreds18 Having nudes online is scary, but there is hope to get it taken down. Restrict travis_shreds18 > Restrict travis shreds18 This service is one step you can take to help renove anine nude, partially nude, or sexually explicats and videos takan before you were 18. Get help limiting the online spread of your private images if you're under 18 > Get help removing your private images from the internet at StopNCII.org Learn more Learn more Take It Down - Under 18 StopNCII.org - Over 18 X > https://about.fb.com/news/2023/02/helping-prevent-the-spread-of-young-peoples-intimate- images-online/ Following the successful launch of StopNCII.org, Meta supported NCMEC in building the Take It Down platform which Instagram and Facebook are founding members of. Similar to StopNCII.org This new platform helps prevent young people's intimate images from being posted online in the future. People can go to TakeltDown.NCMEC.org and submit a case that will proactively search for their intimate images on participating apps. Take It Down assigns a unique hash value a numerical code to their image or video privately and directly from their own device. Once they submit the hash to NCMEC, companies like ours can use those hashes to find any copies of the image, and if deemed policy violating, take them down and prevent the content from being posted on our apps in the future. We've integrated both StopNCII.org and Take It Down into Instagram so people can easily access support when reporting potentially violating content. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.016 DX0820, Page 17 of 124 Sextortion Campaign with NoFiltr NOFILTR Quizzes Youth Advice Youth Innovation Council About Us Resources YES, WHAT'S YOUR QUESTION? What's Your POVO? You're talking to someone new online for the first time and you're met with these texts trying to sextort you. What is your POV on how to handle them? Start press Enter Instagram Q Search REMINDER NOFILTR NOW You're not alone. When you're being threatened online to send explicit images, do you know how to get help? We worked with Thorn and their NoFiltr brand to create educational materials that reduce the shame and stigma surrounding intimate images, and empower teens to seek help and take back control if they've shared them or are experiencing sextortion. The campaigns included an influencer activation where an influencer shared her personal experience with sextortion, a quiz to help boost safety knowledge and educate on red flags, and multiple videos and images that encouraged youth to ask for help when needed. As the youth prevention program within Thorn, our promise at NoFiltr is to foster a community that inspires open and honest dialogue, to operate without judgment or prejudice, and to empower young people with practical knowledge they can use in their day-to-day lives. This built on previous campaigns we did with Thorn to Stop Sextortion, and we are currently partnering with Thorn to expand these campaigns to additional regions, and make sure that they are localized and able to connect people with the right on the ground support organizations. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.017 DX0820, Page 18 of 124 CHILD SAFETY Policies Now, I'll talk a bit about the policies we have in place to protect children. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.018 DX0820, Page 19 of 124 Meta Transparency Center + Facebook Policies Enforcement Features Oversight Data Download (CSV) Overview Adult Nudity and Sexual Activity Bullying and Harassment Child Endangerment: Nudity and Physical Abuse and Sexual Exploitation Dangerous Organizations: Terrorism and Organized Hate Fake Accounts Home Data Community Standards Enforcement Report Child Endangerment: Nudity and Physical Abuse and Sexual Exploitation We do not allow content that endangers children, such as content that contains nudity or physical abuse or content that sexually exploits children on Facebook and Instagram. When we find this type of violating content, we remove it, regardless of the context or the person's motivation for sharing it. We may also disable the account of the person who shared it, unless it appears the intent was not malicious (for example, to spread awareness of child exploitation). We report apparent child exploitation to the National Center for Missing and Exploited Children (NCMEC), a nonprofit that refers cases to law enforcement globally, in As I'm sure most of you are aware, our Community Standards outline what is and is not allowed on Facebook and Instagram. We do not allow content that sexually exploits or endangers children. When we become aware of apparent child sexual exploitation, we report it to NCMEC in compliance with applicable law. We also work with external experts to continually iterate and improve. We have robust policies on child safety which encompass a wide range of content that can be harmful to children including Child sexual exploitation; Solicitation; Inappropriate Interactions with Children; Sexualization of children; Child nudity and Non-sexual child abuse. We're always working to improve these policies based on feedback we receive and data and trends we observe. You can find the Community Standards in our Transparency Center where you can also review a live change log that shows exactly which updates we're making and when. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.019 DX0820, Page 20 of 124 Our Mission To give people the power to build community and bring the world closer together Facebook's mission is to give people the power to build community and bring the world closer together. • • We believe that when we share information and connect, that's when we achieve extraordinary things. However, we know that for people to build community and connect, they need to feel safe and we take our responsibility to ensure that seriously. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.180 DX0820, Page 101 of 124 CHILD SAFETY AMBER Alerts on Instagram and Facebook Instagram Q POLICE Your Tineline OVO 0 902 D Missing child Missing child Cecel In partnership with the National Center for Exploited and Missing Children (NCMEC), we have built a Facebook-wide alert that appears to users in certain geographic areas after a child has been abducted and NCMEC has issued an alert. We recently announced that we've launched these alerts on IG as well. How this works: When local or state police determine that a case qualifies for an AMBER Alert, the alert is issued by the NCMEC This is distributed through Facebook with any available information, including a photograph of the missing child, a license plate number, the name and description of the child and suspected abductor. The alert is named in memory of 9-year-old, Amber Hagerman who suffered an abduction. Her community desperately wanted to help search for Amber but didn't know what to look for, even though there had been an adult witness. Devastatingly, Amber was found murdered four days later. Now the AMBER alert system exists to quickly galvanize a community to help search for critically missing kids. AMBER alerts have been released globally, helping rescue children worldwide. Source: https://www.missingkids.org/blog/2020/1000-success-stories HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.101 DX0820, Page 102 of 124 Some content came from these decks: 1. Meta's Approach to Safer Messaging 2. India WS RT HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.102 DX0820, Page 103 of 124 GRAVEYARD (Do not use) HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.103 DX0820, Page 104 of 124 Sincerely Kindness STAND UP AGAINST BULLYING! E KIND 22oz UP CHILDNET INTERNATIONAL BORN THIS WAY FOUNDATION KINDNESS.ORG Safer net SCHOLASTIC SAVE PROJECT ROCKIT GIRL SCOUTS SUICIDE AWARENESS VOICES OF EDUCATION PROJECT ROCKIT Yale Center for Emotional Intelligence National PTA everychild.one voice." INTERNATIONAL BULLYING PREVENTION ASSOCIATION SAFER NET BRAZIL YALE CENTER FOR EMOTIONAL INTELLIGENCE NATIONAL PTA INTERNATIONAL BULLYING PREVENTION ASSOCIATION Partnerships TREVOR ConnectSafely Gaing Young LOGITO L Smart Socializing Starta Here TREVOR PROJECT CONNECT SAFELY Tps from Antigone's recent off the record WeProtect briefing: • Because online child exploitation is a global internet problem, it demands a global internet solution, so we've also invested heavily in partnerships and collaborations with industry, law enforcement, government, civil society and experts in this field. We work closely with our Safety Advisory Board of leading online safety non-profits, as well as over 400 safety experts and NGOs from around the world, who provide guidance and expertise on our policies, products and tools Ο Ο We're also a member of the European Commission's Alliance to Better Protect Minors Online, several organizations and initiatives that bring together industry and other players in the fight against child sexual abuse such as the Technology Coalition and the ICT Coalition; and the WeProtect Global Alliance. 97 HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.104 DX0820, Page 105 of 124 Prevention - Controls 9:41 < You may want to block Blocked by another account in your Accounts Centar Jay smith Tina Li Blocking people across accounts Brian Cook Jamie Sky Blocked composer 9:41 Chats Q Search + Your Dery Gra SF Friends Ruth: Hey! 04 Allison Land The Cans you therm This is Jamie Sky (j_sky) You blocked messages and video chats Fonjaky's Instegram account to your Instagram account. You can also block cross-app messages and calls from sky to your Facebook account. View chat Block Error Message کا • • • You can already block anyone from messaging you on Messenger and Instagram. However, we've recently improved how blocking works across accounts. When you block an account on any of your linked Instagram or Facebook accounts, you can easily apply those blocks to the other accounts. We'll also helpfully supply you with a suggested block list. And in the moment, when a user you've already blocked tries messaging your linked account, we will also warn you and suggest that you block that user. On top of this, we're also making it harder for someone who you've already blocked from contacting you again through a new account. With this feature, whenever you decide to block someone on Instagram, you'll have the option to both block their account and preemptively block new accounts that person may create. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.105 DX0820, Page 106 of 124 ~2.88B People daily ~3.65B People monthly Everyday 86% Billions of things are shared on Meta Of people using Meta daily are outside US and Canada Our community is a large one. Globally over 2.88 billion people use Facebook's family of apps daily, with over 3.65 billion people logging in monthly. To serve this community we've recruited experts from across that world. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.199 DX0820, Page 107 of 124 9:41 Instagram 10 lacisla 6:323 Control Your Privacy on Instagram Your account is currently public. With a private account, you can approve who follows you and sees your photos and videos. You can switch to private in Settings photosbyen Go to Settings 9:41 2:41 < Privacy < Privacy Account Privacy Account Privacy Privater Account Interactions Private Account Interactions Comments Tags @Mentions Story Reels Guides Activity Status Messages Connections Everyone Everyone Coemenes 18 Tags Mertions Story Switch to Private Account? Only your followers will be able to see your photos and videos This won't change who can message, tagor @mention you Q ♡ Restricted Accounts Switch to Private We default all Instagram accounts for people under 16 (or under 18 in some countries) to private. Private accounts let people control who sees or responds to their content. If you have a private account, people have to follow you to see your posts, Stories and Reels unless you choose to allow others to reshare your content. People also can't comment on your content in those places, and they won't see your content at all in places like Explore or hashtags. Wherever we can, we want to stop young people from hearing from adults they don't know, or that they don't want to hear from. We believe private accounts are the best way to prevent this from happening. Historically, we asked young people to choose between a public account or a private account when they signed up for Instagram. However, during testing we found that when we defaulted young people to private when signing up for an account eight out of ten young people accepted the private default settings. For young people who already have a public account on Instagram, we'll show them a notification highlighting the benefits of a private account and explaining how to change their privacy settings. We'll still give young people the choice to switch to a public account or keep their current account public if they wish. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.107 DX0820, Page 108 of 124 NCMEC is building a new global platform for minors who are worried their intimate images will be shared on public online platforms without their consent. Powered by Meta technology and funding, the platform will launch toward the end of the year. @ 32 3712 402946251 • • • • • In fact, today, I am pleased to announce a new element of our partnership with NCMEC focused on the sharing of self-generated teen nudity. We know that the circulation of intimate images, both in the exploitative context and when self-generated, can be extremely traumatic for minors. NCMEC is building a new global platform for minors or their caregivers who are worried their intimate images will be shared on public online platforms without their consent. Powered by Meta technology and funding, the platform will launch toward the end of the year. We will work closely with experts, academics, and victim advocates globally to develop it. Minors will privately generate a hash of their images or videos directly on their own devices, without having to upload their content to the platform. NCMEC will securely house the hashes, at which point participating tech companies take the hashes and proactively scan for that content on their platforms to remove it. This tool helps return power and control back to the victim. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.108 DX0820, Page 109 of 124 CHILD SAFETY Child Safety: Victim Found Country: Canada Platform: Facebook Baby Victoria (May 14') Police share on FB Recovered 3 hours later Amber Alert on Facebook (Jan 2015) 23 Countries Recovery of baby Victoria shows social media reach of Amber Alerts f X in P Su Day-old baby taken from Trois-Rivieres hospital recovered thanks to Facebook users Andre Mayer CBC News. Background: Right outside Montreal, Baby Victoria went missing from the hospital Outcome: Law Enforcement determined that woman who appears to be a nurse had left the hospital with Victoria. LE provided a grainy photograph of the nurse to Facebook, and in coordination with NCMEC, Facebook issued an AMBER alert for Baby Victoria, including a photo of the woman and of the baby This went viral to all users within a certain radius of the disappearance A group of 4 teenagers were hanging out one evening when the photo was released - and they recognized this picture as one of their neighbors They went to their neighbor's house, determined that she was home, and immediately called LE Within hours, Baby Victoria was safely returned to her parent's arms and the kidnapper was taken into custody, later to be given mental health assistance Source(s): https://www.cbc.ca/news/recovery-of-baby-victoria-shows-social-media- reach-of-amber-alerts-1.2655942 https://edition.cnn.com/2014/05/27/world/canada-kidnapped-baby- HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.109 DX0820, Page 110 of 124 facebook/index.html **Update these cases regularly HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.110 DX0820, Page 111 of 124 CHILD SAFETY Updated Victim Support Experience Version One Version Two X Your Private Content Is Your Own X John, Facebook wants you to know that it's wrong and against our rules for someone to share, or threaten to share, your intimate images, videos or messages without your consent. If this is happening, it isn't your fault, and you can take steps to protect yourself. Report Now Get Resources Murphy, If Someone Making You Feel Options facebook Elizabeth, if Someone is Making You Feel Unsafe, You Have Options Only you Chats Q Seash Get Help If You're feeling Unsafe Your Story Facebook It's not your fault someone threatens to share priate photos, videos or messages without your permission not your fault There are steps you can take to help protect yourself and Steps You Can Take Get Advice and fled pr That what's on your mind Outreach #1 Actor Gateway Flow Outreach #2A Newsfeed Megaphone Simultaneous with #2B Outreach #2B Messenger Inbox QP Simultaneous with #2A Interstitial EM NOTE - This is not currently live because of pipeline issues, skipping slide Further, when bad experiences do occur, we've launched an improved victim support experience. Previously, we only had one place where resources were surfaced to victims of sextortion. We've now launched an improved process where we surface resources and support for minor victims of sextortion in multiple places to make sure they see those resources, and can easily access them. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.111 DX0820, Page 112 of 124 Deterring Seekers of CSAM with Search Interventions 204 2:04 ← a ptho X ← pthc X POSTS PEOPLE GROUPS PHOTOS Are you sure you want to continue? Child Sexual Abuse is Illegal Viewing sexual images or videos of children can lead to imprisonment and other severe personal consequences. If you see child sexual abuse on Facebook, please report it See How to Report Get Help Child sexual abuse is illegal Viewing sexual images or videos of children can lead to imprisonment and other severe personal consequences. People who engage with this kind of content may be removed from Facebook and reported under the law. Get Help Continue We've also enhanced our search interventions. This means that a pop-up that is shown to people who search for terms on our apps associated with child exploitation. Recent studies show how impactful these types of interventions can be. For example, research found that blocking efforts by Google and Microsoft resulted in a 67% drop over a one-year period in web-based searches for CSAM. To build this for our platform, Facebook worked with a number of experts to create language for a search intervention that uses principles of best practice in this type of prevention. Language was developed to incorporate a range of prevention principles: Highlight illegality a. b. Focus on impact on child, to promote empathy C. d. Highlight individual personal consequences Signpost victims to get help In order to develop the list of terms that trigger these notices, we used machine learning and ingest terms from trusted NGO partners. There are currently 30k+ terms in 50+ languages. We've found this to be incredibly effective in preventing users from searching for a known CSAM term again. • We're also seeing the intervention have a positive impact on reporting. For example Users are reporting child safety concerns after seeing the intervention Ο HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.112 DX0820, Page 113 of 124 • Users are visiting the support resources based on these interventions. Our partners, such as Stop it Now, have seen Facebook drive an increasing amount of web traffic to their services. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.113 DX0820, Page 114 of 124 CHILD SAFETY facebook.com/safety f Search Safety Center Home Page Policies Tools Resources Privacy Checkup Security Checkup > Women's Safety Hub > Parents Portal > Youth Portal Get Digital Digital Literacy Library > Online Well-being Q > Not Without My Consent > Bullying Prevention Hub Help Center Law Enforcement Safety@Facebook People come to Facebook to share their stories, see the world through the eyes of others and connect with friends and family. Our mission is to give people the power to share and to make the world more open and connected. We want everyone to feel safe when using Facebook We work with external experts, including a Safety Advisory Board, and gather feedback from our community to develop policies, tools and resources to keep you safe. 田田 Our hub for resources can be found on our Safety Center which provides a central location for people to access a variety of safety materials such as: Our Parents Portal which has videos, links, tips and tricks to help parents navigate online safety and help control their children's experience Our Youth Portal which is designed for children to get information about how to use our platforms, including safety, security and privacy Our Get Digital! Program which includes lesson plans, conversation starters, activities, videos and other resources to help young people become empowered in a digital world. We offer information and resources in our Help Center for people who may encounter child exploitation imagery on our platform and for those who may be victims: Help Center Article: What should I do if I see images that sexually exploit children on Facebook? Help Center Article: What should I do if someone is threatening to share something my child wants to keep private (ex: messages, photos, videos)? HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.114 DX0820, Page 115 of 124 https://drive.google.com/file/d/18nHXoFX3lnbVayYB8lsrjRx r6v-e7jW/view?usp=sharing In addition to surfacing resources and safety information in our product and in our Safety Center, we also are developing campaigns to proactively promote child safety. A key goal is to reduce CSAM sharing online. Understanding how and why people share child exploitative content is critically important to deploying effective comprehensive solutions to combat it. To help with that understanding, we conducted an in-depth analysis of the illegal child exploitative content we reported to the National Center for Missing and Exploited Children from Facebook and Instagram. we worked with leading experts on child exploitation, including NCMEC, to develop a research- backed taxonomy to categorize a person's apparent intent in sharing this content. Based on this taxonomy, we evaluated 150 accounts that we reported to NCMEC for uploading CSAM (child sexual abuse material) in July and August of 2020 and January 2021, and we estimate that more than 75% did not exhibit intent to harm a child. Instead, these accounts appeared to share for other reasons, such as outrage or poor humor. In light of these findings, we launched a public safety campaign called “Report it. Don't Share it." to remind people not to reshare child sexual abuse material online, even in the context of outrage or condemnation, as it causes further harm to the child. We've launched the campaign in launched in 19 countries with co-branding from over 28 partners is available in 12 languages. The video has been viewed by over 74M users worldwide. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.115 DX0820, Page 116 of 124 Proactive Campaigns to Reduce CSAM sharing online (Use this slide if you'll have issues running the video or if you want to skip actually showing the video) In addition to surfacing resources and safety information in our product and in our Safety Center, we also are developing campaigns to proactively promote child safety. A key goal is to reduce CSAM sharing online. Understanding how and why people share child exploitative content is critically important to deploying effective comprehensive solutions to combat it. To help with that understanding, we conducted an in-depth analysis of the illegal child exploitative content we reported to the National Center for Missing and Exploited Children from Facebook and Instagram. we worked with leading experts on child exploitation, including NCMEC, to develop a research- backed taxonomy to categorize a person's apparent intent in sharing this content. Based on this taxonomy, we evaluated 150 accounts that we reported to NCMEC for uploading CSAM (child sexual abuse material) in July and August of 2020 and January 2021, and we estimate that more than 75% did not exhibit intent to harm a child. Instead, these accounts appeared to share for other reasons, such as outrage or poor humor. In light of these findings, we launched a public safety campaign called “Report it. Don't Share it." to remind people not to reshare child sexual abuse material online, even in the context of outrage or condemnation, as it causes further harm to the child. We've launched the campaign in 14 countries so far and the video is available in 12 languages. The video has been seen over 50 million times worldwide. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.116 DX0820, Page 117 of 124 Prevention Starting with prevention. In child safety, much of our definition of 'bad' has historically been based on 'direct' evidence of harm - meaning where we are able to unequivocally observe that a violation has taken place. The standard industry approach was to detect, remove report, detect, remove report. • • • • • • By default, this meant focusing our efforts and measurement on victims - looking at harm after it happened. We started here because it was the easiest way for us to learn quickly and make progress towards solving the problem. BUT - what we've realized is that the most impactful way to actually reduce harm is to target the source and reduce overall sharing to drive down CSAM prevalence. We've built up an in-depth knowledge of behaviours that strongly signpost abusiveness and we have expanded our definition of 'bad' to become far broader and focus on preventable harm, allowing us to take action against behaviours on ‘indirect' evidence. For example, in the real world someone lurking outside a school, and occasionally saying 'hi' to students as they walk past would pay a social (and likely legal) price. The way we think about harm now more comprehensively incorporates the online equivalent of this behaviour, and has informed the tools we're building and the information we're providing to people online. How do we do this? Two main levers: Ο Prevention experiences: tangible moments of friction or education, designed to warn people of bad behaviour and give them off-ramps to de-escalate HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.117 DX0820, Page 118 of 124 Environment changes: amending the product to make offending less likely I'll talk about some of those levers now. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.118 DX0820, Page 119 of 124 Prevention - Controls In addition to the prevention tactics just shared, we also arm users with a suite of customizable options to prevent unwanted interactions. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.119 DX0820, Page 120 of 124 Detection & Response While we think harm prevention is key to making our platform inhospitable to bad actors, we are also working on sophisticated detection and response technology to catch those who, despite our best efforts, violate our policies and use our tools to cause harm. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.120 DX0820, Page 121 of 124 UP to Date Mocks to replace old ones in side 16 for Safety Notices 9:41 < Da-yeong Song sangrang Da-yeong Song songvong-linstagram 201 followers-001 poots You fohow each other on instagram View Profile 9:41 < Da-yeong Song Sorigning Da-yeong Song Safety notice Actions you can take We won't tell them if you take any of these actions. Restrict Report Block Do you know this person? If not, there are some things you can do to No stay safe. Yes If you feel unsafe, you have options Report inappropriate behavior If something doesn't feel right, report it so we can help keep you and others safe on Instagram. Learn more. Block suspicious accounts When you block someone, they'll no longer be able to contact you on Instagram. Step 1 Step 2 HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.121 DX0820, Page 122 of 124 CHILD SAFETY Further refining our child safety policies Implicit sexualization Identification of minor victims of sexual assault • We have robust policies on Child Safety that cover a wide range of harmful and potentially harmful content • We have always removed content that explicitly sexualizes children (for example images of children in sexualized poses; sexualized comments or captions) • We've worked with safety experts to develop a new policy for implict sexualization of children • Going forward, we won't allow complex objects (groups, pages, profiles, etc.) aggregating content containing visual and text signals of implicit sexualization of children • We will remove content that identifies alleged victims of child sexual exploitation by name or image Two new policies we've introduced recently target implicit sexualization of minors and seek to protect victims. First, we've always removed content that explicitly sexualises minors. Content that isn't explicit and doesn't depict child nudity is harder to define. But that can be problematic and harmful as well. So we worked with many child safety experts to develop a policy to address implicit sexualization of minors including Childline, Childhelp, ECPAT. This is a complicated policy and we have to tread a fine line between removing accounts that seek to exploit young people, while keeping accounts that have positive intent - and that line isn't always clear, especially when dealing with content that doesn't depict any child nudity. How do you know when an account is sharing innocent photos of a child on the beach, vs when an account is sharing photos to endanger young people. With the new iteration of our policy, we don't allow complex objects (meaning groups, pages, profiles, etc.) aggregating content containing visual and text signals of implicit sexualization of children. Second, we've also instituted a policy to remove content that identifies alleged victims of child sexual exploitation by name or image. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.122 DX0820, Page 123 of 124 Making it easier to report child sexual abuse (3) Facebook https://www.svcscm.od0132.atns.facebook.com f Search Picasso Augustusy News Feed Messenger Videos on Watch Shortcuts Im a Group Woo Shady Group-boo Unofficial. Yinyi,, [FB Test Page) L [FB Test Page) I do... See More Create + ☆ Incognito Q Picasso Find Friends Create X es (5) Picasso, If Someone is Making You Feel Unsafe, You Have Options Only you can see this message We want to help you protect yourself if someone threatens to share private photos, videos or messages in exchange for money or more content. That's why we have rules on safety, and we remove content that goes against them. If this is happening to you, it's not your fault, and there are steps you can take to protect yourself and get help. [FB Test Page] I don't like H Mestages Notifications 3 8 Phats Uve bocite Views Posts Get Advice and Find Immediate Support. Visit the Safety Center to get more information and find 9 0 support from help services and organizations in your area. O new tkes this week Talk to Someone You Trust. Explore Reach out to a friend, relative, or another trusted adult for support Ge Pages Groups Events Fundraisers Notes See More Report to Facebook. Use the blackmall reporting form to tell us more about what's going on so we can help keep you safe on Facebook. The person threatening you won't be notified Get Help If You're Thinking About Hurting Yourself. Dealing with situations like this can be difficult if you're struggling or feeling desperate, you can get confidential support now. Please don't wait Create Promotion ed Groups See Al + Join Greup Close Chat 区おゆ < 204 Report Why are you reporting this account? Nudity or pornography Sexual exploitation or solicitation sensual intimate images Involves a child Submit Report We're also working to empower people to tell us when something is wrong. After consultations with child safety experts and organizations, we've made it easier to report content for violating our child exploitation policies. To do this, we added the option to choose "involves a child” under the "Nudity & Sexual Activity” category of reporting in more places on Facebook and Instagram. These reports will be prioritized for review. We also started using Google's Content Safety API to help us better prioritize content that may contain child exploitation for our content reviewers to assess. This option to report content that specifically involves a child is now surfaced more widely across our products on IG profiles, posts, comments and hashtags, as well as FB groups, stories, marketplace and live video. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.123 DX0820, Page 124 of 124 Further Refining our child safety policies We have robust policies on Child Safety that cover a wide range of harmful and potentially harmful content We have always removed content that explicitly sexualizes children (for example images of children in sexualized poses; sexualized comments or captions) Implicit Sexualization Identification of minor victims of sexual assault We worked with safety experts to develop a policy for implicit sexualization of children We don't allow aggregating content containing visual and text (e.g., groups, pages, profiles etc.) aggregating content containing visual and text signals of implicit sexualization of children Our policies prohibit identifying alleged victims of child sexual exploitation by name or image Two policies we've introduced that are worth highlighting here. First, we've always removed content that explicitly sexualises minors. Content that isn't explicit and doesn't depict child nudity is harder to define. But that can be problematic and harmful as well. So we worked with many child safety experts to develop a policy to address implicit sexualization of minors including Childline, Childhelp, ECPAT. This is a complicated policy and we have to tread a fine line between removing accounts that seek to exploit young people, while keeping accounts that have positive intent - and that line isn't always clear, especially when dealing with content that doesn't depict any child nudity. How do you know when an account is sharing innocent photos of a child on the beach, vs when an account is sharing photos to endanger young people. With the new iteration of our policy, we don't allow complex objects (meaning groups, pages, profiles, etc.) aggregating content containing visual and text signals of implicit sexualization of children. Second, we've also instituted a policy to remove content that identifies alleged victims of child sexual exploitation by name or image. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.020 DX0820, Page 21 of 124 CHILD SAFETY Safety Tools Moving along from policy highlights, I'll talk a bit about the tools and technology we use. Technology is our business, and we use an array of industry-leading tools and technologies to fight child sexual exploitation. FB has a long-standing, industry leading commitment to child safety online and we are continuing to build new methods and technologies to keep children safe. In the last year, we've worked on several new product features and methods to enhance our suite of work in this area, and next I'll go over a few examples of those I thought this audience may be interested in. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.021 DX0820, Page 22 of 124 How Meta Approaches Online Safety Tools and Technology Prevention Control Response First, I'll highlight our broader approach to this work. When thinking about our approach to tackling child safety, there are three main buckets our work can be grouped into- Prevention, to interrupt harm before it ever occurs, Detection, to identify bad actors as soon as we're able and Response, to address badness when it does occur. • Working to prevent abuse from happening at source by: Ο Ο Detecting and acting on suspicious patterns of activity; and Deterring bad actors through transparent safety notices, robust reporting tools, and effective engagement with law enforcement. • • Giving users more controls to help them protect their experience on our apps. Ο Ο This includes controls on who can contact them, as well as blocking and reporting against unwanted contacts, in a way that prevents recontact. We proactively highlight these controls to users regularly and at key moments, especially for teenagers. Responding quickly if harm occurs by: Ο Ο Making it easy for users to respond to harm, including blocking other users and reporting harmful content or behaviour from bad actors; Enforcing our Community Standards when we receive reports about a HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.022 DX0820, Page 23 of 124 • user or content; and Sharing relevant information with the National Center for Missing and Exploited Children (NCMEC) and law enforcement (in accordance with applicable law and our Terms of Service). HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.023 DX0820, Page 24 of 124 Prevention Removing minors in inbox search for unconnected adults 9:41 Search Aaron Curry aacurry92 Sonia Sam soniathesammer Mai Bouchet maib Sophia Huard shuard40 Sarah White Facebook Daniel Herron dherton71 Swapnil Zarekar Patrick Burtchael ptotheb Flo Lenormand Sophie Lee sophietlee Hailey Cook hcook Katie Boyd 9:41 Cancel Search Aaron Curry sacurry92 Sonia Sam Mai Bouchet mait Daniel Herron dherron71 Swapnil Zarekar username Patrick Burtchael ptotheb Flo Lenormand flo Hailey Cook h.cook Katie Boyd kboyddd Yugal Jindle indiey2k Facebook Friends Bobby Mareddy Context Line Cancel One method we're using is to remove minors in inbox search for unconnected adults. SPEAKER CLARIFICATION: You can typically search for people you are not connected w/ in Inbox search (i.e. start a new message w/ someone you're not connected to in this way); this blocks that feature HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.024 DX0820, Page 25 of 124 2:04 Ethan's Friends Prevent suspicious adults from friending unconnected minors Suggestions Mutual All 1,258 Friends • • Aaron Curry 220 mutual friends Sonia Sam 2 mutual friends Hailey Cook 2:04 Ethan's Friends Suggestions Mutual All 1,258 Friends Aaron Curry 220 mutual friends Add Friend Sonia Sam Add Friend 2 mutual friends Add Friend Hailey Cook 3 mutual friends 3 mutual friends Patrick Snyder Add Friend Patrick Snyder Add Friend 1 mutual friend 1 mutual friend Mai Bouchet Mai Bouchet Add Friend Add Friend 2 mutual friends 2 mutual friends Sophie Lee Add Friend Sophie Lee 23 mutual friends 23 mutual friends Sarah White Sarah White Add Friend If minors are discovered through other mechanisms, FB and Messenger have special protections in place for minors. For example, Here, we remove the ability for certain adults to friend minors on Messenger. INTERNAL NOTE: At the moment, we only have risky adult <>minor filtering on People You May Know for FB Blue - so the above does not apply to blue HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.025 DX0820, Page 26 of 124 We limit messaging connections between adults and unconnected teens outside of their social circle on Messenger and Instagram Direct < 9:41 Sarah White Facebook Block message requests from adults to unconnected minors • Here we remove the ability for unconnected adults to message minors on Messenger and IG Direct We allow 18-19 year olds to message teens who do not follow them only if age gap <= 2 years (18 can message up to 16, 19 can message up to 17). Note: This mock is the MSGR mock. The IGD UI is different. It says "You can't message this account unless they follow you" HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.026 DX0820, Page 27 of 124 Safety Notices: Preventing Unwanted Contacts 9:41 < Bob Walsh 9:41 < Bob Walsh 9:41 9:41 < Gerald Torres Active 20m age Done WAN Would you like? When I see you'll take you to the store thank you When will that be? Would you like? When I see you'll take you to the store Safety notice Actions you can take Restrict We won't tell them if you take any of these actions. did u delete the picture an int Yes Do you know this person in real life? If not, see what you can do if you ever feel uncomfortable Yes Report Block If you feel unsafe, you have options Report inappropriate behavior If something doesn't feel right report it so we can help keep you and others safe on instagram. Learn more. Block suspicious accounts When you block someone, they'll no longer be able to contact you on instagram. Gerald Torres Facebook You're not friends on Facebook Lives in Seattle, WA VIEW PROFILE BOS AM Hey what's up? Let's video chat tonight Do you know this person in real life? If not, see what you can do if you ever No feel uncomfortable. Ye Actions you can take We won't tell Gerald if you take any of these actions. Block Gerald Block Gerald on Facebook or Messenger Report A Select messages from the conversation be report to Facebook If you feel unsafe, you have options Block suspicious accounts When you block someone, they'll no longer be able to contact you on Messenger. Report inappropriate behavior If something doesn't feel right, report it so we can help keep you and others safe on Messenger. Learn more. > We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. In just one month in 2023, more than 85 million users saw safety notices on Messenger. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.027 DX0820, Page 28 of 124 Prevention - Controls 9:41 < You may want to block Blocked by another account in your Accounts Center. Jay smith Protection across accounts People can easily sync blocks across their accounts to prevent re- contact from an account they've already blocked on another account. Tina Li Brian Cook Jamie Sky isky-Instagram 9:41 Chats کا Q Search + Your Story Jim Gina Joanna Gord SF Friends Ruth: Hey! 9:41 am Allison Land You: K see you there 9:31 pm This is Jamie Sky (j_sky) You blocked messages and video chats from jį sky's instagram account to your instagram account. You can also block cross-app messages and calls from j sky to your Facebook account. View chat Block X Suggested block list Warming card on contact 22 When you block an account on any of your linked Instagram or Facebook accounts, you can easily apply those blocks to the other accounts. We will also warn and suggest that you block that user if they try messaging your linked accounts. From old 19: You can already block anyone from messaging you on Messenger and Instagram. • • • However, we've recently improved how blocking works across accounts. When you block an account on any of your linked Instagram or Facebook accounts, you can easily apply those blocks to the other accounts. We'll also helpfully supply you with a suggested block list. And in the moment, when a user you've already blocked tries messaging your linked account, we will also warn you and suggest that you block that user. On top of this, we're also making it harder for someone who you've already blocked from contacting you again through a new account. With this feature, whenever you decide to block someone on Instagram, you'll have the option to both block their account and preemptively block new accounts that person may create. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.028 DX0820, Page 29 of 124 < 9:41 Message delivery Decide whether message requests go to your Chats list, your Message Requests folder, or whether to receive them at all. More controls on who can message you Potential connections People with your phone number Chats Friends of friends on Facebook Chats Accounts you follow or have chatted with on Instagram Chats Your followers on Instagram Message Requests Other people Others on Facebook Message Requests Others on Instagram Message Requests Not all messages are requests: Facebook friends, for example, can send messages to your Chats list. Learn more about who can message you. 9:41 < Others on Facebook Deliver requests to Message requests Don't receive requests Some conversations, like those that might go against our Community Standards, will be delivered to Spam. Remember not all messages are message requests, see the full list of who can message you. • • Alongside blocking, we've also added more controls over what messages you see in your chat list, your "Message Request" folder and who can and can't contact you at all. With these controls, you can now say that the only messages you want to receive are from your friends on Facebook or Instagram, or just people with your phone number. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.029 DX0820, Page 30 of 124 Hidden Words: Protecting people from seeing offensive DMs 12:34 12:34 12:34 < Hide Offensive Content Hidden Words < Message Requests Edit < Boris Cardozo Beckerman 06 Hide Comments your fatowers 'them Hide Message Requests Manage Custom Word List Create a lot of words trases and wo Add to List Hide Comments Comments Hide Message Requests Mes ガ Top Requests Daniel Herron I loved your last post you're amazin 2h Maja Podlesna Hey, could you help me to get more Hidden Requests Delete All Boris Cardozo colebeckerman 86-Instagram 6 Followers 1 Post You dont follow each other on Instagram View Profile Today at 11:05 AM Message hidden based on your hidden words preferences Accept message request from Boris Cardozo (colebeckerman 86)? If you accept, they Activity Status and when you've Report Delete Accept • • • Another feature designed to help protect people from having to experience abusive DMs is Hidden Words, that we launched last summer. When this features is turned on, any DM request that contains abusive words, phrases or emojis, will be automatically sent to a Hidden Requests Folder so you never have to see them. You can either use our pre-populated list of offensive words, phrases or emojis, or you can customise your own - as we understand that what's offensive for one person can be very different for someone else. Like all of the tools and controls I'm talking through today, this will still work on e2ee on-device, under the control of the user. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.030 DX0820, Page 31 of 124 9:41 9:41 X Family Center X Family Center < X < - Set daily time limit The amount of time they can spend per device on the Instagram app. Learn more 15 minutes Maxj_09 Max Jones Instagram Parental Supervision Tools 30 minutes Time on Instagram Set limit 43m daily average 45 minutes This shows how much time they're spending on the app across all devices. Learn more 1 hour 2 hours Off Fri Sat Sun Mon Tue Wed Today Followers and Following Accounts connected to your teen, ordered by most recent. Christy_songGg Following Maxj_09 Save < > ▼ ၅ < > ▼ D X • • As well as allowing teens more control, we also want to empower parents and guardians to be more involved in their teens' experiences and we are developing supervision tools to allow them to do this. We launched Family Centre this year, a place for parents and guardians to access supervision tools and resources from leading experts. Supervision tools are available on Instagram, and include: -Viewing how much time teens spend on Instagram and setting time limits. -Being notified when their teen shares they've reported someone. -Viewing and receiving updates on what accounts their teens follow and the accounts that follow their teens. • • This is the first step in a longer term journey to develop intuitive supervision tools, informed by experts, teens and parents. Our vision for Family Centre is to eventually allow parents and guardians to help their teens manage experiences across Meta technologies, all from one central place. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.031 DX0820, Page 32 of 124 Control & Respond Detection Technology • Photo-and video-detection technology scans information such as profile and group photos and user reports for known CSAM; additional technology detects new, unknown CSAM. • Text-based classifiers trained on known examples of CSAM- related text • Behavioural and metadata classifiers trained to detect abnormal activity using a range of signals • Fan out from one violating account or group to others using human review expertise and machine learning; enforce at group or network level To start with some of the large scale detection technology we use I'll discuss a few examples. • Photo- and video-detection technology scans information such as profile and group photos and user reports for known CSAM; additional technology detects new, unknown CSAM. • Text-based classifiers trained on known examples of CSAM-related text • Behavioural and metadata classifiers trained to detect abnormal activity using a range of signals • We also developed technology that helps to fan out from one violating account or group to others using a combination of human review expertise and machine learning to enforce at group or network level. Our systems continue to learn and get better at this as we go. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.032 DX0820, Page 33 of 124 Disrupting networks of abusive actors Use signals to identify a core set of violating entities Conduct a fanout using human review expertise and machine learning tools Map out network of violating entities and enforce against them - a recent disruption removed deceptive accounts which we reported to NCMEC with additional information on linked accounts and related Cybertips. Initial violating objects Violating fan out connections Non-violating fan out connections To dig a little deeper in that fan out work, we've been zooming out from a content/account based approach traditionally used by industry to target networks. Connection to the social graph is an advantage to us because we can leverage behavioral signals there and apply them to our prevention mechanisms. • • To take on predators who attempt to use our services to connect online, we hire specialists with backgrounds in law enforcement and work with child safety experts and organizations to identify these networks, monitor their latest tactics and eliminate them. Ο Between 2020 and 2022, these teams dismantled 27 abusive networks and in January 2023, we disabled more than 490,000 accounts for violating our child safety policies. Network disruptions take advantage of the social graph connection. Our investigations have shown that bad actors almost always reveal their intentions with obvious public signals - if they want to trade CSAM, they need someone to trade it with. And if they have to signal their interests to each other, they are signalling to us publicly. Some examples: friending accounts with clear child-sexualising content or coded language in bios, searching for egregious terms, joining questionable groups. So we can go beyond banning CSAM groups to taking down entire networks of groups and bad actors at once - removing them as part of our detection efforts also prevents them from forming private networks for trading CSAM, which prevents further harm as we know HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.033 DX0820, Page 34 of 124 • • that people often seek to use our tools to connect with other offenders and frequently then move off our platforms to other forums because they are aware of our detection technology. So we're literally taking away their discovery options. We're also utilizing signals we are able to get from off platform sources. One significant disruption we conducted this year was accomplished thanks to an initial lead that came from our pilot program with Childline and the Internet Watch Foundation that allows children to share their self-generated CSAM with IWF who will hash the imagery within the NCMEC NGO repository that you'll hear about from Jen later, and prevent its further sharing online. As an example of how wide some of these disruptions can be, a single recent disruption removed 3522 users that we were able to enforce against and report. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.034 DX0820, Page 35 of 124 CHILD SAFETY Feedback • Finally, feedback. Perhaps most importantly we rely on feedback from our users as well as experts in the field to to constantly improve our policies, tools, and services. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.035 DX0820, Page 36 of 124 An Internet Problem Requires Cross- Industry Collaboration Law Enforcement Privacy Experts Policymakers Cybersecurity Experts Safety Experts Technology Companies • • Child protection requires a global and comprehensive response from industry, law enforcement, government, civil society, and families, which is why we are committed to working with child-safety stakeholders to build and support the child-safety ecosystem. Anyone who works in this space knows how fast evolving and adversarial it can be. The best way that we make progress by working together. The insights and perspective of law enforcement, prosecutors and others here today are really key to everyone's efforts to eradicate the sexual exploitation of children online. And it's why we're so excited to speak with you today. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.036 DX0820, Page 37 of 124 CHILD SAFETY Resources While we're continuing our work within our platform, we also are working to provide stand alone resources to our community and to proactively reach people on important safety issues. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.037 DX0820, Page 38 of 124 CHILD SAFETY satey.meta.com Meta Safety Center Topics Communities Resources News Safety Center At Meta, we take a comprehensive approach to making our technologies a better place for everyone. Learn how we're working to keep you safe on our platforms. English (US) Our Safety Center also includes information for law enforcement. We've also host a page specifically for law enforcement that provides resources and information about victim and survivor support resources. Our hub for resources can be found on our Safety Center which provides a central location for people to access a variety of safety materials such as: Our Parents Portal which has videos, links, tips and tricks to help parents navigate online safety and help control their children's experience Our Youth Portal which is designed for children to get information about how to use our platforms, including safety, security and privacy Our Get Digital! Program which includes lesson plans, conversation starters, activities, videos and other resources to help young people become empowered in a digital world. We offer information and resources in our Help Center for people who may encounter child exploitation imagery on our platform and for those who may be victims: Help Center Article: What should I do if I see images that sexually exploit children on Facebook? Help Center Article: What should I do if someone is threatening to share something my child wants to keep private (ex: messages, photos, videos)? HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.038 DX0820, Page 39 of 124 Safety Tools Meta Safety Center Meta English (US) Safety Center Topics Communities Resources News ← Back to Communities Law enforcement Meta Platforms, Inc. and Meta Platforms Ireland Limited (together, "Meta") work with the law enforcement community to promote safety, on and offline. Share We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.039 DX0820, Page 40 of 124 0 Law Enforcement Response Team Meta nil Q X Information for law enforcement authorities These operational guidelines are for law enforcement officials seeking records from Meta Platforms, Inc. or Meta Platforms Ireland Limited (hereinafter "Meta"). Meta Platforms Ireland Limited is the service provider and data controller for users in the European Region. Meta Platforms, Inc. is the service provider for users outside of the European Region. For private party requests, including requests from civil litigants and criminal defendants, please visit the Facebook Help Center or Instagram Help Center. Users seeking information on their own accounts can access Facebook's "Download Your Information" or Instagram's "Download Your Information" This information may change at any time. We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.040 DX0820, Page 41 of 124 Help WWW.FACEBOOK.COM/HELP We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.041 DX0820, Page 42 of 124 HELP CENTER Popular Topics www.facebook.com/help Account Settings Adjust settings, manage notifications, learn about name changes and more. Login and Password Fix login issues and learn how to change or reset your password. Privacy and Security Control who can see what you share and add extra protection to your account. Marketplace Learn how to buy and sell things on Facebook. Groups Learn how to create, manage and use Groups. Pages Learn how to create, use, follow and manage a Page. We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.042 DX0820, Page 43 of 124 Policies and Reporting Hacked and Fake Accounts Your account should represent you, and only you should have access to your account. If someone gains access to your account, or creates an account to pretend to be you or someone else, we want to help. We also encourage you to let us know about accounts that represent fake or fictional people, pets, celebrities or organizations. If your friend can't get into their account because it was taken over by someone else, please show them the Hacked Accounts section of the Help Center so we can help. They can also visit this page to begin securing their account. If your friend is medically incapacitated and unable to use Facebook, we might be able to help you remove their account. If your friend's condition is reversible, we can deactivate the account instead of deleting it. That way, when this person recovers they can log back in and reopen the account. If your friend passed away, please report their profile to be memorialized. Memorializing an account helps keep it secure by preventing anyone from logging into it. We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.043 DX0820, Page 44 of 124 Law Enforcement Response Team 24/7 Coverage Meta Record Requests Teams based in 5 global offices Covering multiple languages We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.044 DX0820, Page 45 of 124 Law Enforcement Response Team Meta Submission of requests Online Law enforcement officials may use the Law Enforcement Online Request System for the submission, tracking and processing of requests. A government-issued email address is required to access the Law Enforcement Online Request System. Please note: For U.S. Law Enforcement: Please address your legal requests for Facebook or Instagram user data to: Meta Platforms, Inc. 1601 Willow Road, Menlo Park, CA 94025. For Law Enforcement outside of the U.S.: Please note that for users of the Facebook and Instagram services in the European region, the service provider and data controller is Meta Platforms Ireland Ltd. If your request is for Meta Platforms Ireland Ltd., it must be addressed to: Meta Platforms Ireland Ltd. 4 Grand Canal Square Dublin 2, Ireland. We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.045 DX0820, Page 46 of 124 Law Enforcement Response Team Meta Form of requests We will be unable to process overly broad or vague requests. All requests must identify requested records with particularity, including the specific data categories requested and date limitations for the request, as well as include: • The name of the issuing authority and agent, email address from a law-enforcement domain, and direct contact phone number. • The email address, phone number (+XXXXXXXXXX), user ID number (http://www.facebook.com/profile.php?id=1000000XXXXXXXX) or username (http://www.facebook.com/username) of the Facebook profile. We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.046 DX0820, Page 47 of 124 Law Enforcement Response Team Account preservation We will take steps to preserve account records in connection with official criminal investigations for 90 days pending our receipt of formal legal process. You may expeditiously submit formal preservation requests through the Law Enforcement Online Request System, or mail as indicated below. Meta Emergency requests In responding to a matter involving imminent harm to a child or risk of death or serious physical injury to any person and requiring disclosure of information without delay, a law enforcement official may submit a request through the Law Enforcement Online Request System. Note: We will not review or respond to requests submitted by non-law enforcement officials. Users aware of an emergency situation should immediately and directly contact local law enforcement officials. We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.047 DX0820, Page 48 of 124 LAW ENFORCEMENT RESPONSE Law Enforcement Guidelines: Facebook Meta Platforms Inc. 1601 Willow Street Menlo Park CA 94025 from Meta facebook.com/safety/groups/law/guidelines We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.048 DX0820, Page 49 of 124 LAW ENFORCEMENT RESPONSE Records Requests Requests: facebook.com/records records@fb.com (Deprecated) Meta We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.049 DX0820, Page 50 of 124 Please submit your requests via our online record request system at Facebook.com/records or Whatsapp.com/records We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.050 DX0820, Page 51 of 124 Request Access Law Enforcement (Email Email address Enter your email address to receive a unique link to the Law Enforcement Online Request System. The link will give you access to the system for one hour. X Cancel Submit Request Secure Access to the Law Emorcement Chine Request system We disclose account records solely in accordance with our terms of service and applicable law. If you are a law enforcement agent or emergency responder who is authorized to gather evidence in connection with an official investigation or order to investigate an emergency involving the danger of serious physical injury or death, you may request records from Facebook through this system. I am an authorized law enforcement agent or government employee investigating an emergency, and this is an official request Request Access Warning: Requests to Facebook through this system may be made only by governmental entities authorized to obtain evidence in connection with official legal proce pursuant to Title 18, United States Code, Sections 2703 and 2711. Unauthorized requests will be subject to prosecution. By requesting access you are acknowledgin you are a government official making a request in official capacity. For further information please review the Law Enforcement Guidelines. Meta We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.051 DX0820, Page 52 of 124 LAW ENFORCEMENT RESPONSE What is Needed to Use the Law Enforcement Online Request System? Access to facebook.com Government-issued email address A Unique FB identifier: UID → Vanity name → Email address or verified phone number from Meta **You do not need a Facebook account to access the LE Online Portal We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.052 DX0820, Page 53 of 124 LAW ENFORCEMENT RESPONSE ED S Jason Barry (Jc 806 friends Jason Carry (Jay) Edit cover photo Timeline About Friends 42 Edit profile Posts About Friends Photos Videos Check-ins astern Nazarene X Wa Intro What's O Status Add bio Live video Photo/video Life event Trust and Safety Manager, North America at Facebook Meta We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.053 DX0820, Page 54 of 124 LAW ENFORCEMENT RESPONSE Meta UID's and Usernames You must provide the UID, Username or e-mail address associated with the target account. https://www.facebook.com/jason.barry.9 Tip: If the account displays a User ID (UID), it comes after the equal sign. In this case, the UID is "10000507065" www.facebook.com/profile.php?id=100000507065 Tip: If the account displays a Username, it comes after the slash. In this case, the Username is jason.barry.9 We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.054 DX0820, Page 55 of 124 Meta Only 3 ways to identify a Facebook account to LERT 01 Unique ID (UID) 02 User Name 03 Email or phone number associated with the Facebook account. Not necessarily the email used for registration. We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.055 DX0820, Page 56 of 124 LAW ENFORCEMENT RESPONSE www.whatsapp.com/records WhatsApp WHATSAPP WEB FEATURES DOWNLOAD SECURITY HELP CENTER EN- Law Enforcement Online Requests Law Enforcement Guidelines: Home Preservation Request Records Request Help Log Out WhatsApp from Meta New records format available WhatsApp now provides records in two different formats. In addition to PDF, you now have the option to download a zip archive of your records. The archive format allows you to view records organized by file type, which may allow for easier searching and parsing. Archive format records can be authenticated using a hash, a unique alphanumeric identifier. The archive format is recommended when your legal process contains a request for video or other large media files. Please note that XML is not available at this time. The PDF format option is still available for all records. Jump to: Case Number GO Case Reference Status Account View case 2156397 WhatsApp +16507968677 Resolved Expired on November 29, 2020 Request Type Preservation Date Requested Jul 2, 2020, 7:48 AM We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.056 DX0820, Page 57 of 124 C whatsapp.com/records WhatsApp WHATSAPP WEB FEATURES DOWNLOAD SECURITY FAQ Request Secure Access to the Law Enforcement Online Request System We disclose account records solely in accordance with our terms of service and applicable law. If you are a law enforcement agent who is authorized to gather evidence in connection with an official investigation, you may request records from WhatsApp through this system. I am an authorized law enforcement agent or government employee investigating an emergency, and this is an official request Submission of Requests Online Law enforcement officials may use the Law Enforcement Online Request System for the submission, tracking and processing of requests. A government-issued email address is required to access the Law Enforcement Online Request System. Law enforcement officials seeking account records from WhatsApp must address their request to WhatsApp LLC. Address Attention: WhatsApp LLC, Law Enforcement Response Team requests will egal proceedings mquental wit corized to obtain evidence in connectedging that Formation pleact to prosecution. By requesting ace w the Law Enforcement Guidelines. WhatsApp LLC 1601 Willow Road Menlo Park, California 94025 United States of America from Meta We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) D METANMAG-135-00036549.057 DX0820, Page 58 of 124 LAW ENFORCEMENT RESPONSE ! Preservation Request Records Request Emergency Request Types of Law Enforcement Requests Request for Meta to preserve account records. Expires in 90 days. Valid legal process for Meta to disclose account data. Emergency request for account data involving an imminent threat of severe harm to a person. Meta We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.058 DX0820, Page 59 of 124 The Law Facebook discloses records in accordance with our terms of service and applicable law, including the federal Stored Communications Act ("SCA"), 18 U.S.C. Sections 2701-2712. Basic subscriber information (non-content) • 18 USC 2703 (c) (2) Transactional information (non-content) 18 USC 2703 (d) Content Search Warrants/MLATS We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.059 DX0820, Page 60 of 124 LAW ENFORCEMENT RESPONSE Basic subscriber information (non-content) 18 USC 2703 (c) (2) Disclosure: in accordance with our terms of service and applicable law Transactional information (non-content) 18 USC 2703 (d) Meta Content Search Warrants/MLATS We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.060 DX0820, Page 61 of 124 LAW ENFORCEMENT RESPONSE Meta Tips on Requests X Facebook Page is different from Facebook Profile Specific Language and Timeframe X Triple-check Identifiers We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.061 DX0820, Page 62 of 124 LAW ENFORCEMENT RESPONSE Meta New records format available Facebook now provides records in two different formats. In addition to PDF, you now have the option to download a .zip archive of your records. The archive format allows you to view records organized by file type, which may allow for easier searching and parsing. Archive format records can be authenticated using a hash, a unique alphanumeric identifier. The archive format is recommended when your legal process contains a request for video or other large media files. Please note that XML is not available at this time. The PDF format option is still available for all records. Jump to: FB Case Number Go Case Reference Status Account 521048 516431 TESTING Facebook 100007 Resolved Expired on July 09, 2015 Facebook 100007 Rejected Expired on June 29, 2015 Request Type Date Requested Preservation Feb 9, 2015 1:31pm Preservation Jan 30, 2015 3:18pm Instagram 83707. Expired on June 25, 2015 513688 1234test Preservation Jan 26, 2015 4:03pm Resolved Facebook100002029879507 Expired on June 25, 2015 495033 MXSF1212MPK1234 Facebook 100002 Resolved Expired on May 14, 2015 Preservation Dec 16, 2014 1:19am We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.062 DX0820, Page 63 of 124 LAW ENFORCEMENT RESPONSE Meta Facebook Business Record Page 1 One large PDF file can be difficult to search Associated image files are trapped within the PDF Media files (audio & video) are not available in PDF Service Facebook Target 499801793 Generated 2016-02-08 15:15:15 UTC Date Range 2015-11-15 08:00:00 UTC to 2015-11-16 08:00:00 UTC NCMEC CyberTip Numbers Name First Lois Middle Last Lane Registered lois.lane.733@facebook.com Email testing123@testing.com Addresses xaiqdrk_vijayvergiyastein@tfbnw.net diihjagic@tfbnw.net Vanity Name lois.lane.733 Registration 2011-02-11 20:25:40 UTC Date Registration Ip Account Closure Date Account Still true Active We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.063 DX0820, Page 64 of 124 LAW ENFORCEMENT RESPONSE Meta . Archive Format One ZIP file with multiple folders Folder structure clusters data and file types index.html linked_media logins logouts Structured data: Files are photos organized by category type videos Large files are more easily searchable wallposts Provides separate media files (photo & video) We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.064 DX0820, Page 65 of 124 LAW ENFORCEMENT RESPONSE Meta Communicating with our Law Enforcement Response Team (LERT) Home Preservation Request Records Request FAQ Log Out Law Enforcement Online Requests Case Reference Status 521048 Resolved Account Facebook 10000733 Expired on July 09, 2015 Facebook 100007334 Resolved Expired on June 29, 2015 Instagram 837074647 Expired on June 25, 2015 ... 516431 TESTING Request Type Date Requested Preservation Feb 9, 2015 10:31am Preservation Jan 30, 2015 12:18pm 513688 1234test Preservation Jan 26, 2015 1:03pm Resolved Facebook 10000202 Expired on June 25, 2015 ... 495033 MXSF1212MPK1234 Facebook 100002029 Resolved Expired on May 14, 2015 Preservation Dec 15, 2014 10:19pm We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.065 DX0820, Page 66 of 124 LAW ENFORCEMENT RESPONSE Communicating with our Law Enforcement Response Team (LERT) Save all e-mails you receive from LERT. If you have a question about your request, you can simply reply to the e-mail. Meta Records Request Internal Case Reference Number MXSF1212MPK1234 Legal Process Nature of Case Request Due Date 12/15/2014 Date Legal Process Signed 12/15/2014 Accounts Facebook: jay.barry.9231 Requesting Records Beginning 12/15/2014 Requesting Records Ending 12/15/2014 Correspondence Hi Facebook-I need a business records certification for this case. Can you please send me one? Thank you. Attach additional documents: Attach File Must be PDF, JPG, PNG or other common image formats Send We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.066 DX0820, Page 67 of 124 LAW ENFORCEMENT RESPONSE Nature of Case Meta Records Request Internal Case Reference Number (7) Internal Case Number Legal Process Search Warrant (Domestic US)▾ CyberTip Number Nature of Case Child Safety (Potential Harm)▾ CyberTip Number (Optional) (? Legal Process Signed Date [?] mm/dd/yyyy Request Due Date (?) mm/dd/yyyy Accounts Facebook mm/dd/yyyy Add Instagram user names and Facebook vanities are not permanently tied to an account and can be changed over time. In order to select the correct account, please provide the date for which you observed the activity related to your legal process. Requesting Records Between (7) Select▾ Documentation Choose File No fille chosen Choose File No file chosen Choose File No file chosen Choose File No file chosen Choose File No file chosen Must be PDF, JPG, PNG or other common image formats. Please attach all relevant legal documents. Non-Disclosure Order Yes No Under our current notification policy, we will not notify users in exceptional circumstances, such as emergency requests or where there is potential harm to a child. We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.067 DX0820, Page 68 of 124 LAW ENFORCEMENT RESPONSE Nature of Case Internal Case Reference Number [?] Meta Legal Process Search Warrant (Domestic US) Nature of Case Child Safety (Potential Harm) Cyber Tip Number (Optional) [?] Legal Process Signed Date (?) Request Due Date (?) Accounts Requesting Records Between (?) Documentation Non-Disclosure Order I attest that I am a law enforcement agent a accurate. Child Safety Child Safety (Potential Harm) Drugs/Narcotics Fake/Impersonation Account Financial Fraud/Scam Fugitive Gang Activity Hacked Account Homicide/Murder Human Trafficking Missing/Kidnapped Person Missing/Kidnapped/Runaway Minor Physical Assault Robbery/Theft Sex Crime/Sexual Assault Sexual Extortion Suicide Terrorist Activity Threats/Harassment Criminal Defamation Hate Speech Other Add Facebook vanities are not unt and can be changed over correct account, please provide rved the activity related to your image formats. Please attach all relevant on policy, we will not notify stances, such as emergency otential harm to a child. id all the information I have provided is We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.068 DX0820, Page 69 of 124 LAW ENFORCEMENT RESPONSE Preservation Requests We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.069 DX0820, Page 70 of 124 LAW ENFORCEMENT RESPONSE Meta Preservation Requests: A Snapshot in Time We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.070 DX0820, Page 71 of 124 LAW ENFORCEMENT RESPONSE How do I preserve an account? The preservation is a snapshot of the requested account at the time the request for preservation is processed. Records created after the preservation will not be included. Expires 90 days after processing. Consult with your dashboard for the exact date. You can make a 90-day extension by going to facebook.com/records Meta We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.071 DX0820, Page 72 of 124 Law Enforcement Requests Meta Law Enforcement Online Requests Home Make a Preservation Request Make a Records Request FAQ Log Out Requestor Information Email jaybarry@fb.com Name Jason Barry Title Trust and Safety Manager Organization Facebook Phone number 6507968677 Location San Juan, Puerto Rico Preservation Request Edit Please complete all fields below to request preservation of account records. We will take steps to preserve account records in connection with official criminal investigations for 90 days pending our receipt of formal legal process. Additional information can be found in the Facebook or Instagram Law Enforcement Guidelines. Internal Case Reference Number Accounts • Facebook mm/dd/yyyy Instagram Requesting Records Between 17 I attest that I am a law enforcement agent wat is accurate. Add Instagram user names and Facebook vanities are not permanently tied to an account and can be changed over time. In order to select the correct account, please provide the date for which you observed the activity related to your legal process. August 5, 2020-August 5, 2022- and all the information I have provided Submit We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.072 DX0820, Page 73 of 124 LAW ENFORCEMENT RESPONSE Data Availability: The Three “Ds” Meta X Disabled X Deactivated X Deleted We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.073 DX0820, Page 74 of 124 LAW ENFORCEMENT RESPONSE Meta Emergency Requests We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.074 DX0820, Page 75 of 124 LAW ENFORCEMENT RESPONSE What if I have a Life or Death emergency? Meta 18 USC §2702 If you are working a case in which there is an imminent risk of death or serious bodily injury (to a person), we ask you do the following. 01 02 Identify the User ID, Username or e-mail address of the account Go to www.facebook.com/records and select, "records request" and under legal process type select "emergency” We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.075 DX0820, Page 76 of 124 Law Enforcement Requests Internal Case Reference Number [?] Legal Process Nature of Case Select One▾ Meta Legal Process Signed Date [?] ✓ Select One Preservation Re Emergency Request By selecting Emergency Request I attest that the matter I am reporting involves imminent harm to a child or risk of death or serious physical injury to any person and requires disclosure of information without delay. X Add re not anged over ease provide lated to your Requesting Records Between [?] MLAT Search Warrant Documentation MLAT Court Order 2703(d) Regulatory/Electoral Tracking Warrant Choose File No file chosen Instagram i Instagram user names and Facebook vanities are not Cancel I attest We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.076 DX0820, Page 77 of 124 Law Enforcement Requests Meta Pursuant to applicable law and our terms, we may produce data in exceptional circumstances if we have a good faith belief that your request relates to an emergency involving danger of death or serious physical injury to a person(s) and disclosure is required without delay. Answering the questions below thoroughly will help us assess whether this standard has been met. Please provide as much detail in each field as possible. We will not review requests with incomplete or insufficient information. Describe the emergency and why it poses a risk of serious physical injury or death to a specific person or group of people. When do you expect this emergency to take place and why do you think that it will happen at this particular time? What information are you seeking and how will it assist in preventing serious physical injury or death? Have you obtained or tried to obtain legal process to compel the disclosure of this data? If not, please explain why. Yes No I am a law enforcement agent authorized to request account records and all the information I have provided is accurate. Submit We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.077 DX0820, Page 78 of 124 Law Enforcement Requests Meta You must provide the User ID, Username or the e- mail address associated with the account. Describe the EMERGENCY and why it poses a risk of serious physical injury or death to a specific person or group of people. What information are you seeking and how will it assist in preventing serious physical injury or death? When do you expect this EMERGENCY to take place and why do you think it will happen at this particular time? Have you obtained or tried to obtain legal process to compel the disclosure of this data? If not please explain why. We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.078 DX0820, Page 79 of 124 SYNCMEC CyberTipline TIS We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.079 DX0820, Page 80 of 124 NCMEC CyberTipline Process Legal Process Disclaimer on reports CyberTipline Domestic 61 US ICACS International US Government at US Embassies Europol & Interpol Directly to host government (137 countries) We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.080 DX0820, Page 81 of 124 SAFETY OPERATIONS Safety Focus Areas • • • • Automation • Photo DNA & Video Hashing Manual / Enhanced Reporting Enticement/Production Contact and Travel Offenses Sextortion Content based and financial Child Sex Trafficking Reporting and support We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.081 DX0820, Page 82 of 124 Case Management Tool A A - Web-based Deconfliction with other law enforcement globally › Access to law enforcement resources i.e., P2P programs › Administrators can assign other access points > Stability ► Updates 2023 We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.082 DX0820, Page 83 of 124 Take It Down TakeltDown.NCMEC.org 9:41 Instagram for you. View all 5 comments Suggested post beau books38. Follow < Support actions What else would you like to do? We won't let them know if you take any of these actions. Take It Down Get Started Participating Compo English Block travis shreds18 Take It Down. Having nudes online is scary, but there is hope to get it taken down. This service is one step you can take to help remove online nude, partially nude, or sexually explicit photos and videos taken before you were 18. Get Started + X > 9:41 Instagram for you. View all 5 comments Suggested post < X beau books38. Follow ... Support actions What else would you like to do? We won't let them know if you take any of these actions. Block travis shreds18 Restrict travis shreds18 Restrict travis shreds18 Get help limiting the online spread of your private images if you're under 18 > Get help removing your private images from the internet at StopNCIl.org > Learn more > Learn more Take It Down - Under 18 StopNCII.org - Over 18 We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.083 DX0820, Page 84 of 124 SEXTORTION Trends Financial vs Content based Compromised accounts Fake accounts Same scripts Same non-CSAM images Multiple money transmitters Money mules Pinned Tweet Kinsley K 18+ @KinsleyKanexx I don't have an instagram or a snapchat. I only have twitter, onlyfans and sextpanther. Please report all fake accounts of me 12:15 AM Jul 3, 2022 Twitter for iPhone We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.084 DX0820, Page 85 of 124 Project Boost Project Boost is a law enforcement capacity-building project to strengthen responses to Cyber Tipline reports in at least four new countries each year. Project Boost-implemented by the Center to End Online Sexual Exploitation of Children- will expand access to CyberTipline-related tools, develop and deliver contextualized training and mentoring to relevant law enforcement agencies, and drive casework by facilitating investigative workshops. These activities will lead to sustained improvements in designated countries' law enforcement responses—including rescues, arrests, and prosecutions—to CyberTipline reports. Nigeria Training - October 2022 0 In person training Real cases Weekly check ins HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.085 DX0820, Page 86 of 124 Project Boost HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.086 DX0820, Page 87 of 124 United States Attorney's Office Western District of Michigan About WDMI Find Help Contact Us Search About News Meet the U.S. Attorney Divisions Programs Jobs Contact Us Justice.gov U.S. Attorneys > Western District of Michigan > Press Releases > Three Nigerian Men Awaiting Extradition For Committing Sexual Extortion PRESS RELEASE Three Nigerian Men Awaiting Extradition For Committing Sexual Extortion Q The defendants, Samuel Ogoshi, 22, Samson Ogoshi, 20, and Ezekiel Ejehem Robert, 19, all of Lagos, Nigeria, are charged in a four-count indictment: Sexual Exploitation and Attempted Sexual Exploitation of a Minor Resulting in Death in association with the death of 17 y/o Conspiracy to Sexually Exploit Minors by causing the minors to produce child pornographic images that the defendants then used to blackmail the minors. Meta Platforms, Inc., the parent company of Facebook and Instagram, has been a good partner in this investigation, providing important information in a timely manner. "We want teens to have safe, positive experiences online, and we work to help prevent and stop criminals from targeting them with sextortion schemes. This includes cooperating with law enforcement to help protect vulnerable teens from these horrific crimes and bring their perpetrators to justice. In addition to the work we do to protect teens from sextortion, we also helped found NCMEC's TakeltDown, which allows teens to stop the spread of their intimate images online," said Antigone Davis, Global Head of Safety at Meta. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.087 DX0820, Page 88 of 124 Contact & FAQs Meta We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.088 DX0820, Page 89 of 124 CONTACT US FAQS Other Common Questions MAC Addresses & IMEI Source Port No notice on preservation requests Facebook and Instagram both Meta Platforms Inc. WhatsApp LLC not Inc. from Meta We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.089 DX0820, Page 90 of 124 Non-sexual child abuse content Riyadh police arrest man who repeatedly hit his infant in a viral video • Viral shares and reporting NCMEC for queries viralcontent@ncmec.org A man who was shown hitting his infant daughter in a video that has since gone viral on social media has been arrested, Riyadh police announced. (Screengrab) Tamara Abueish, Al Arabiya English Sunday, 22 September 2019 Textsize AAA We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.090 DX0820, Page 91 of 124 CONTACT US FAQS "What can I do if my Facebook account has been hacked?" facebook.com/hacked "Where can I find information about online safety?" facebook.com/safety "How can I report abusive content on Facebook?" "Where can I find information about bullying prevention?" facebook.com/safety/bullying "Where can I view a history of my activity on Facebook or download my information?" facebook.com/help/accessyourdata "What can I do if my Facebook account has been hacked?" facebook.com/report from Meta facebook.com/help We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.091 DX0820, Page 92 of 124 CONTACT US Contact Us Submit requests & communicate with LERT at: facebook.com/records Find help at: facebook.com/help LE Outreach: Jason Barry @Meta.com Meta We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.092 DX0820, Page 93 of 124 We've developed a number of tools so teens can let us know if something makes them feel uncomfortable while using our apps, and we're introducing new notifications that encourage them to use these tools. For example, we're prompting teens to report accounts to us after they block someone, and sending them safety notices with information on how to navigate inappropriate messages from adults. In just one month in 2021, more than 100 million people saw safety notices on Messenger. We've also made it easier for people to find our reporting tools and, as a result, we saw more than a 70% increase in reports sent to us by minors in Q1 2022 versus the previous quarter on Messenger and Instagram DMs. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.093 DX0820, Page 94 of 124 WILLIS HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.094 DX0820, Page 95 of 124 CHILD SAFETY Feedback • Finally, feedback. Perhaps most importantly we rely on feedback from our users as well as experts in the field to to constantly improve our policies, tools, and services. HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.095 DX0820, Page 96 of 124 INVESTING IN PARTNERSHIPS TECH COALITION Technology Coalition and Project Protect This is why we invest in cross-industry initiatives to solve these problems A few examples include: Open Source Project for PDQ and PhotoDNA TMK-PDQF The Next Chapter in Protecting Children Online PhotoDNA Adoption Aselo Child Helpline Technology Tech Coalition: Fifteen years ago, the Technology Coalition was formed when industry leaders came together to fight online child sexual exploitation and abuse (CSEA). In 2020, Facebook joined Google, Microsoft and 15 other member companies of the Technology Coalition to launch Project Protect: A plan to combat online child sexual abuse. This includes a renewed commitment and investment from the Technology Coalition expanding its scope and impact to protect kids online and guide its work for years to come. Project Protect focuses on five key areas: tech innovation, collective action, independent research, information and knowledge sharing, and transparency and accountability. Open Sourcing PDQ-TMKF: In 2019, we developed two open-source photo and video-matching technologies that detect identical and nearly identical photos and videos. Known as PDQ and TMK+PDQF, these technologies are part of a suite of tools we use at Facebook to detect harmful content. These technologies allow industry partners, developers, and nonprofits to more easily identify abusive content, share hashes (or digital fingerprints) of different types of harmful content, and allow hash-sharing systems to communicate with each other, making the systems that much more powerful HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.096 DX0820, Page 97 of 124 Appendix (Good to use) HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.097 DX0820, Page 98 of 124 2021 Crimes Against Children Conference Meta Child Safety Initiatives Hello everyone and thank you for joining us today. I'm Alex and I lead global public safety policy for Facebook and I'm honored to be joined today by Jen Newman, Executive Director for the National Center for Missing and Exploited Children (NCMEC). HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.098 DX0820, Page 99 of 124 Child Safety @ Meta HIGHLY CONFIDENTIAL (ATTORNEY'S EYES ONLY) METANMAG-135-00036549.099 DX0820, Page 100 of 124