All hearings

Hearing

Americans at Risk: Manipulation and Deception in the Digital Age

10 published exchanges

Exchanges follow video timestamps when all are recorded; otherwise they follow the published source order.

Exchange 1

Kathy Castor → Respondent not recorded

Harm: Addiction & problematic use
Q. · Question

Kathy Castor

A. · Response

Respondent not recorded

QuestionAsks why repeat engagement or platform addiction is harmful to individuals or society, including any economic costs.

ResponseSays quality of interaction matters more than raw engagement, and describes efforts to encourage active participation over passive scrolling.

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Exchange 2

Kathy Castor → Respondent not recorded

Harm: Addiction & problematic useDesign feature: Notifications
Q. · Question

Kathy Castor

A. · Response

Respondent not recorded

QuestionAsks what engagement techniques platforms use, which are harmful vs. harmless, and whether industry standards exist.

ResponseSays quality of interaction matters more than time spent, cites News Feed/comments changes and “time spent” tools, and notes Facebook's support for the CAMRA Act studying tech's impact on children and adolescents.

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Exchange 3

Kathy Castor → Respondent not recorded

Harm: Addiction & problematic useDesign feature: Content AlgorithmDesign feature: Notifications
Q. · Question

Kathy Castor

A. · Response

Respondent not recorded

QuestionAsks what manipulation techniques platforms use and whether industry standards exist.

ResponseDenies intent to manipulate users, points to “Why Am I Seeing This?” and data-transparency tools, reiterates CAMRA Act support.

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Exchange 4

Kathy Castor → Respondent not recorded

Narrative: Youth TargetingHarm: Addiction & problematic useInitiative: Messenger KidsInitiative: Children's Data Privacy
Q. · Question

Kathy Castor

A. · Response

Respondent not recorded

QuestionAsks whether “healthy engagement” should be defined differently for children.

ResponseDescribes the 13+ age minimum, age-gating and search-removal safeguards for 13-17 year olds, the Parent/Youth Portal, the National PTA partnership, and Messenger Kids (built with COPPA and parental controls in mind).

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Exchange 5

Kathy Castor → Respondent not recorded

Harm: Addiction & problematic useDesign feature: Notifications
Q. · Question

Kathy Castor

A. · Response

Respondent not recorded

QuestionAsks when platform engagement becomes addiction and how it compares to other forms of addiction.

ResponseCites academic/clinical partnerships on well-being, CAMRA Act support, a $1M research pledge on media technology and youth development, and time-management tools (activity dashboard, daily reminder, notification limits).

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Exchange 6

Kathy Castor → Respondent not recorded

Harm: Addiction & problematic useHarm: Targeted advertising
Q. · Question

Kathy Castor

A. · Response

Respondent not recorded

QuestionAsks how platforms monetize repeat engagement/addiction and why the model benefits them.

ResponseDenies Facebook is designed to be addictive, describes the ad-supported free-service model.

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Exchange 7

Kathy Castor → Respondent not recorded

Harm: Addiction & problematic useDesign feature: NotificationsDesign feature: Content AlgorithmDesign feature: Filters
Q. · Question

Kathy Castor

A. · Response

Respondent not recorded

QuestionAsks what tools exist for users to curb repeat engagement/addiction and whether companies should fund them.

ResponseLists time-management and content-control tools (activity dashboard, daily reminder, See First/Hide/Unfollow, “You're All Caught Up,” keyword filtering) and cites the 2019 Global Safety and Well-Being Summit.

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Exchange 8

Kathy Castor → Respondent not recorded

Harm: Addiction & problematic use
Q. · Question

Kathy Castor

A. · Response

Respondent not recorded

QuestionAsks what role Congress should play in combating platform addiction.

ResponseWelcomes congressional involvement in research funding, reiterates CAMRA Act support.

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Exchange 9

Kathy Castor → Respondent not recorded

Harm: Addiction & problematic use
Q. · Question

Kathy Castor

A. · Response

Respondent not recorded

QuestionAsks which manipulative techniques should count as unfair/deceptive under the FTC Act, and specifically what should be allowed for adults but not children.

ResponsePoints to existing FTC Act guidance and says Facebook follows it; does not directly answer the adults-vs-children question.

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Exchange 10

Kathy Castor → Respondent not recorded

Harm: Addiction & problematic use
Q. · Question

Kathy Castor

A. · Response

Respondent not recorded

QuestionAsks whether Section 230 enables increased manipulation/addiction and what fixes might address that.

ResponseSays Section 230 is what enables Facebook to proactively restrict harmful content, denies it enables manipulation.

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