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Disinformation Nation: Social Media’s Role in Promoting Extremism and Misinformation (QFR Responses)

Testimony

Questioner: Jan Schakowsky

Harm: Hate speechDesign feature: Hashtags
Q. · Question

Jan Schakowsky

A. · Response

Respondent not recorded

QuestionSchakowsky asks why and how the #Sikh and #Sikhism hashtags were repeatedly blocked in 2020, and whether the blocks were automated or human-driven.

ResponseFacebook confirms the block was caused by a human review error, took nearly three months to catch (March 7 to June 3, 2020), and apologizes, without detailing what specific process changes were made to prevent recurrence.