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Published hearing exchange

Social Media’s Impact on Homeland Security

Testimony

Questioner: James LankfordWitness: Brian Boland

Narrative: Profits over SafetyHarm: Bullying & harassmentDesign feature: Content Algorithm
Q. · Question

James Lankford

A. · Response

Brian Boland

QuestionLankford describes Facebook's algorithm rewarding angry, hostile comment exchanges between users and asks whether it's technically possible to let page owners hide public comment threads to prevent commenters from attacking each other.

ResponseBoland confirms hiding public comments is technically feasible, and explains that Facebook's algorithm is purely engagement-driven and "knows no temperature" — it will keep amplifying angry, attacking exchanges because that's what generates engagement, regardless of harm.