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Protecting Kids Online: Instagram and Reforms for Young Users
Questioner: Richard BlumenthalWitness: Adam Mosseri
Initiative: Content Moderation
Q. · Question
Richard Blumenthal
A. · Response
Adam Mosseri
QuestionCites parents whose reports of dangerous material got no response — one only got a response after CNN intervened — and asks whether Instagram should be obligated to respond to reports.
ResponseMosseri says Instagram tries to respond to all reports and treats failures to do so as mistakes, without committing to a formal obligation.