"Despite NCMEC's numerous discussions with Meta regarding persistent quality issues and failure to include substantive information in online enticement and child sex trafficking reports submitted to the CyberTipline, Meta has not resolved these issues."

"On 11 separate occasions between February and December 2025, NCMEC emailed Meta regarding reports in which a child victim expressed suicidal ideation in a chat log, and Meta failed to escalate the report. NCMEC also raised this issue in at least three bi-weekly calibrations with the Meta team... Despite NCMEC's numerous communications to Meta on these issues, Meta's failure to consistently escalate these urgent reports continues to be a problem." "On March 28, 2025, Facebook and Instagram implemented an 'adult classifier' that was described as using account signals to detect users who might be lying about their age... After the classifier became active, NCMEC contacted Meta by email on two occasions after consistently receiving feedback from law enforcement indicating that Meta's 'adult classifier' was generating false positives in which a reported child victim was an adult, negatively impacting law enforcement response and report actionability... but Meta continues to report adults as child victims as a result of inaccurate flagging by its 'adult classifier'." "Despite NCMEC's numerous discussions with Meta regarding persistent quality issues and failure to include substantive information in online enticement and child sex trafficking reports submitted to the CyberTipline, Meta has not resolved these issues. Chat log information included in Meta's reports continue to be routinely and arbitrarily limited, fail to provide sufficient context, or appear to have no nexus to child sexual exploitation... a substantial number of Meta's reports consistently appear to have no nexus to online enticement and/or do not contain sufficient context for law enforcement to initiate an investigation."