Meta & Children's Online SafetyMeta received 1.1 million reports of U13 users on Instagram but disabled only a fraction of those accounts
Between the first quarter of 2019 and the second quarter of 2023, Meta received over 1.1 million reports of under-13 users on Instagram via its underage reporting webform and in-app underage reporting process. These processes were only a few of many ways that Meta acquired actual knowledge of under-13 users on its Social Media Platforms. Despite this actual knowledge, Meta disabled only a fraction of those accounts and routinely continued to collect children's data without parental consent.
Unnamed employee, as quoted by plaintiffs